Storage4Crafts Reviews 

1,305
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 262 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and sturdy construction of the products, finding them well-made and durable for long-term use. Many appreciate the excellent delivery service, which is frequently described as punctual and efficient, often including a convenient 'white glove' option. Reviewers also highlight the helpfulness and professionalism of the staff, who ensure a smooth process from order to assembly. However, some customers also noted minor issues with product components, such as laminate splitting during assembly or damaged plastic boxes upon delivery.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its quality, sturdiness, and ease of... See more

Quality

People report positive experiences with quality, consistently praising the products as sturdy, well-made, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising on-time arrivals... See more

Service

Reviewers mention positive feedback about service, with many consistently praising the excellent service from... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery was as allocated. The driver was friendly and efficient, placing the items where we wanted them. Construction was relatively easy, although not every edge aligned perfectly, but overall i... See more

Rated 5 out of 5 stars

I purchased a knightshay cupboard at the NEC show which was delivered on 16th December 2025. The whole process from purchase to build was faultless and I have to highlight the service provided by... See more

Rated 5 out of 5 stars

hello, I was in desperate need of some new storage as had craft stuff all over my sitting room which is also my craft space, I bought a Knightshaye unit over six years ago and that was supposed to be... See more

Rated 5 out of 5 stars

Whilst the order took slightly longer than expected , communication was good. Delivery was exactly as advised, took advantage of the ‘ white glove service’ all done and dusted within an hour Exce... See more


Company details

  1. Craft Store
  2. Cabinet Store

Written by the company

All of our units are manufactured and designed in the UK by us. We are also crafters and so we try to design units that are useful for the different crafts and hobbies available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,305)

267 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely Storage Unit

Whilst the order took slightly longer than expected , communication was good.
Delivery was exactly as advised, took advantage of the ‘ white glove service’ all done and dusted within an hour
Excellent service.
All that was left to do was fill all those lovely boxes - it didn’t take long !

27 April 2026
Rated 5 out of 5 stars

Craft unit

No problem with delivery service quality of the unit is very good and storage4crafts team are great if you have any problems they will get back to you highly recommend if you need any kind of storage

20 April 2026
Rated 5 out of 5 stars

Good experience overall, recommended!

My original delivery / assembly date was within 8 weeks of ordering but I had to change it due to holiday plans and so was delivered a month later which was perfect for me. The chap arrived promptly on the day that Storm Goretti hit, he was friendly and had the Knightshayes unit assembled within about 3 hours, taking all packaging away with him. Whilst I’m sure the unit is straightforward enough to assemble with 2 people I am glad I paid the extra for the “white glove” service.

8 January 2026
Rated 5 out of 5 stars

Great quality product

Great quality product. Communications and customer service super. I have a cupboard from this company already and the two leaf table was a much longed for addition. These are considered purchases but worth the money because they last.

31 March 2026
Rated 5 out of 5 stars

Emails keeping you to date with order…

Emails keeping you to date with order were helpful. Delivery arrived on time and I had the white glove service which was brilliant, so glad I had it. Good quality cupboard and storage boxes. I am enjoying using it 😊

30 March 2026
Rated 3 out of 5 stars

Instructions

Arranged a date and time with the company. Delivery company delivered earlier than delivery time agreed.
Instructions did not match the amount of items in the boxes. Proofread the instructions for putting items together. After figuring out that I did not need the extra piece. It was easy to put together.

27 March 2026

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