Storage4Crafts Reviews 

1,305
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 262 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and sturdy construction of the products, finding them well-made and durable for long-term use. Many appreciate the excellent delivery service, which is frequently described as punctual and efficient, often including a convenient 'white glove' option. Reviewers also highlight the helpfulness and professionalism of the staff, who ensure a smooth process from order to assembly. However, some customers also noted minor issues with product components, such as laminate splitting during assembly or damaged plastic boxes upon delivery.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its quality, sturdiness, and ease of... See more

Quality

People report positive experiences with quality, consistently praising the products as sturdy, well-made, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising on-time arrivals... See more

Service

Reviewers mention positive feedback about service, with many consistently praising the excellent service from... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery was as allocated. The driver was friendly and efficient, placing the items where we wanted them. Construction was relatively easy, although not every edge aligned perfectly, but overall i... See more

Rated 5 out of 5 stars

I purchased a knightshay cupboard at the NEC show which was delivered on 16th December 2025. The whole process from purchase to build was faultless and I have to highlight the service provided by... See more

Rated 5 out of 5 stars

hello, I was in desperate need of some new storage as had craft stuff all over my sitting room which is also my craft space, I bought a Knightshaye unit over six years ago and that was supposed to be... See more

Rated 5 out of 5 stars

Whilst the order took slightly longer than expected , communication was good. Delivery was exactly as advised, took advantage of the ‘ white glove service’ all done and dusted within an hour Exce... See more


Company details

  1. Craft Store
  2. Cabinet Store

Written by the company

All of our units are manufactured and designed in the UK by us. We are also crafters and so we try to design units that are useful for the different crafts and hobbies available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,305)

267 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Contact is good

Contact is good. Replies to emails were speedy and helpful. Would have been five stars except that the last of my three orders did not get dispatched and when it arrived the pickling list was wrong so I have to wait for replacements before constructing

21 May 2026
Rated 5 out of 5 stars

So professional

So professional. Had a couple of issues and all sorted quickly with no fuss and the white glove service was amazing. Cannot recommend enough.

21 May 2026
Rated 5 out of 5 stars

Very happy with Storage4Craft product

Very happy with Storage4Craft product. I'd booked White Glove Delivery Service but item was delivered ready made so speedy delivery. Arrived within 30 mins of the estimated time, great service. Unit looks good and very sturdy. Has 6 castors to help spread weight of stored items. Very happy.

19 May 2026
Rated 5 out of 5 stars

Very good company for service

My order was delivered on date agreed. It was built and placed where I wanted by a very pleasant member of the team. He removed all packaging and left me tidy and ready to fill my new storage for crafts. This is my 10th s4c product. Lovely firm to deal with.

20 May 2026
Rated 5 out of 5 stars

The STORAGE 4 CRAFTS Company is…

The STORAGE 4 CRAFTS Company is EXCELLENT and the CUSTOMER SUPPORT was without doubt second to none when I got into trouble assembling (my fault) the unit.

Full marks and many thanks.

Rod HARDIMAN 29th May 2026

29 May 2026
Unprompted review
Rated 4 out of 5 stars

Delivery was good.

Delivery was good.
When putting it together, there were a couple of bolts that were different than in instructions, also slightly shorter.
When screwing in the bolts the laminate kept splitting around the screw hole .
Unit works well

20 April 2026
Rated 5 out of 5 stars

happiness with new unit

hello, I was in desperate need of some new storage as had craft stuff all over my sitting room which is also my craft space, I bought a Knightshaye unit over six years ago and that was supposed to be the answer to all my crafty requirements!!! so was very happy when I happen to come across the Exford unit, so smart and ideal, opted for self build this time and when all the boxes etc arrived I thought oh no! but my husband and nephew did a wonderful job in building it.

23 April 2026
Rated 5 out of 5 stars

Great customer service

Great customer service, I asked if they could hold my delivery for an extra week and they did. The storage unit was easy to build with easy to read instructions. Would recommend this company to anyone looking for craft storage

22 April 2026
Rated 5 out of 5 stars

Storage craft unit

Excellent service from placing my order to delivery and assembling the unit. I would recommend the white glove service the young man that delivered and assembled it worked very efficiently and removed all packaging with no mess left behind. Would definitely recommend

21 April 2026

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