Storage4Crafts Reviews 

1,292
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 266 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the high quality and solid construction of their products. Customers frequently highlight the excellent service, noting the friendly and efficient staff who provide a human touch. The delivery service is often described as outstanding, with many appreciating the punctuality and the convenience of the 'white glove service' which includes assembly and removal of packaging. However, some customers experienced issues with delivery times being longer than expected or with damaged items upon arrival, though replacement parts were provided. A few people also noted difficulties with self-assembly due to mislabeled panels or the heavy weight of the units, suggesting a need for multiple people to lift them.

What people talk about most

Product

Clients share positive opinions on product quality, describing items as solid, well-constructed, and sturdy,... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the products as solid,... See more

Delivery service

People report positive experiences with delivery service, often highlighting that items arrived on time or... See more

Service

Users describe positive interactions with service, frequently highlighting the excellent "white glove... See more

Staff

Customers consistently report positive experiences with staff, highlighting their politeness, helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Whilst the order took slightly longer than expected , communication was good. Delivery was exactly as advised, took advantage of the ‘ white glove service’ all done and dusted within an hour Exce... See more

Rated 5 out of 5 stars

I love being organised and these units are so versitile. I have three now - would love a workstation to match as well, maybe one day:-) My order was ready and delivered as communicated. Easy to put to... See more

Rated 5 out of 5 stars

I purchased a knightshay cupboard at the NEC show which was delivered on 16th December 2025. The whole process from purchase to build was faultless and I have to highlight the service provided by... See more

Rated 5 out of 5 stars

hello, I was in desperate need of some new storage as had craft stuff all over my sitting room which is also my craft space, I bought a Knightshaye unit over six years ago and that was supposed to be... See more


Company details

  1. Craft Store
  2. Cabinet Store

Written by the company

All of our units are manufactured and designed in the UK by us. We are also crafters and so we try to design units that are useful for the different crafts and hobbies available.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,292)

254 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A really good unit

Was kept in the loop regarding delivery and what boxes we needed, delivery took about six weeks but considering the units are made in house that time frame is good and the delivery driver was helpful and pleasant. Would buy from Storage4crafts again. The storage unit ordered is well made, was easy to put together but most of all robust.

19 May 2026
Rated 5 out of 5 stars

Excellent to Superb

In my opinion the service and products from Storage4Crafts are superb. I now have purchased 19 units and am thrilled with every one. The advantage of being able to choose the types of wood being great. For the recent Instow 100 I chose cashmere and it matches the kitchen a treat and holds the tablecloths and placemats. It also holds the pet medication. Another unit sits by the TV table in the lounge and matches the other wood furniture. The sewing rooms hold the rest and are brilliant, they look just as good now as when they were first purchased. Delivery, service and quality make me keep coming back for more. When the Lundy came out I couldn’t believe just how useful it was and would not want to. be without it. Keep watching Storage4Crafts on Hobbymaker to see the new versions, you will not be sorry.

26 May 2026
Rated 4 out of 5 stars

Contact is good

Contact is good. Replies to emails were speedy and helpful. Would have been five stars except that the last of my three orders did not get dispatched and when it arrived the pickling list was wrong so I have to wait for replacements before constructing

21 May 2026
Rated 5 out of 5 stars

So professional

So professional. Had a couple of issues and all sorted quickly with no fuss and the white glove service was amazing. Cannot recommend enough.

21 May 2026
Rated 5 out of 5 stars

Very happy with Storage4Craft product

Very happy with Storage4Craft product. I'd booked White Glove Delivery Service but item was delivered ready made so speedy delivery. Arrived within 30 mins of the estimated time, great service. Unit looks good and very sturdy. Has 6 castors to help spread weight of stored items. Very happy.

19 May 2026
Rated 5 out of 5 stars

Very good company for service

My order was delivered on date agreed. It was built and placed where I wanted by a very pleasant member of the team. He removed all packaging and left me tidy and ready to fill my new storage for crafts. This is my 10th s4c product. Lovely firm to deal with.

20 May 2026
Rated 5 out of 5 stars

The STORAGE 4 CRAFTS Company is…

The STORAGE 4 CRAFTS Company is EXCELLENT and the CUSTOMER SUPPORT was without doubt second to none when I got into trouble assembling (my fault) the unit.

Full marks and many thanks.

Rod HARDIMAN 29th May 2026

29 May 2026
Unprompted review

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