Stephanie Macnab Estate Agents Reviews 255

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

The process of buying and selling a property, made easy by dedicated staff ,who put you at ease through the entire experience, Excellent experience, from start to finish . With all the informatio... See more

Rated 5 out of 5 stars

We’ve worked with Stephanie McNabb twice in the past five years and couldn’t recommend her highly enough. Both sales went smoothly, and she supported us throughout with professionalism, clear communic... See more

Company replied

Rated 5 out of 5 stars

We couldn't have asked for a better experience with Steph and her incredible team. We used them to buy and sell. From the initial valuation, we were impressed by her professional approach and deep kn... See more

Company replied

Rated 5 out of 5 stars

Great experience for a first time buyer. Jessica in particular made me feel very comfortable and talked me through everything no matter how many times I asked questions. I felt very comfortable speaki... See more

Company details

  1. Real Estate Agency
  2. Chartered Surveyor

Written by the company

We started planning our business on the premise that we will be dealing with a wide range of clients, each with different aspirations, experience and needs. We needed to create a flexible agency capable of meeting those requirements, an agency that offered a professional yet friendly service, one that offered value for money in a transparent way, to help our clients to sell or let their properties. Having worked within local and regional estate agencies for many years, we have seen how estate agency can be done well and sadly, how it can be done poorly. Starting with a blank sheet of paper, we were able to take all that was good about traditional estate agency, leaving behind the bad stuff, and combine it with all that the latest technology has to offer, the speed, connectivity and efficiency. We have become the No.1 Estate Agent in our local area, regularly topping the charts across all of Rightmove's metrics. There is no doubt that some aspects estate agency are changing. You may have heard a lot of terms such as bespoke, boutique, hybrid or online agents. The fundamentals remain. An estate agent needs to match sellers with buyers, landlords with tenants, marketing the property in the most effective way possible. The way that happens is where the shake up has occurred. The rise of the online agents, according to some, rang the death knell for the traditional High Street agent. In truth that has not happened, and that is why, we took the decision to buck the trend and open up on the High Street. To offer our clients a private, professional and calm space to discuss matters affecting their largest asset or certainly one of their largest financial commitments. And while our plans move forward, we will be busy laying the foundations of our agency, with our online offering. We have created a clear fee structure, uncommon in this industry, so our clients know exactly what they are paying for and to cater for the differing needs of all of the clients out there. From our Essentials plus, which provides full support and services, all the way through to our Tailored package, which offers a bespoke option, catering for those properties or clients that demand more. One thing we haven’t forgotten, the most important part of any agency, it’s the personal attention and the people.


Contact info

5.0

Excellent

TrustScore 5 out of 5

255 reviews

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Rated 5 out of 5 stars

Buying and selling made extremely easy

The process of buying and selling a property, made easy by dedicated staff ,who put you at ease through the entire experience,
Excellent experience, from start to finish .
With all the information needed to sort things out from viewing and selling a property..
Stephanie and her staff are a joy to workwith very professional at all the times.
I would recommend them totally.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience for a first time…

Great experience for a first time buyer. Jessica in particular made me feel very comfortable and talked me through everything no matter how many times I asked questions. I felt very comfortable speaking to Jessica, and her responses were quick and informative. Very happy with my overall experience

24 February 2026
Unprompted review
Rated 5 out of 5 stars

A brilliant service from start to finish

From the day Steph came to see us and explained how her firm operates, we were unfailingly impressed at her and her team’s friendliness, warmth, efficiency and overall professionalism. Any telephone request was responded to promptly and personably over a 4-month period, and we felt that all the team were just as invested in selling our house for a good price and with minimal stress as we were. We would recommend them and their services wholeheartedly.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

I felt it incumbent upon me to let you know...

I felt it incumbent upon me to let you know personally how much I valued and appreciated your company’s services. The quality of the photography inspired the eventual purchaser to make an offer, and I was kept fully informed throughout the process, which proved far more straightforward than I had anticipated. The advice, support and professionalism shown by your team at every stage were exemplary, and your staff are a real credit to the company.

8 March 2025
Unprompted review
Rated 5 out of 5 stars

Detailed

Detailed

Stephanie, Sam and her team exceeded my expectations throughout the entire process. Their market expertise, communication, and attention to detail were outstanding. They provided clear guidance, answered all my questions promptly, and handled every step with great professionalism. I felt supported and confident from beginning to end. Highly recommended.

We used the company a couple of times . Great team💯🌟🌟🌟🌟🌟🍾🙏

14 November 2025
Unprompted review
Stephanie Macnab Estate Agents logo

Reply from Stephanie Macnab Estate Agents

Thank you very much for such a wonderful review! 😊

Rated 5 out of 5 stars

Fantastic Service!

We have received a very professional, courteous and helpful service which has resulted a quick sale for above our expected price! I would recommend Stephanie MacNabb without hesitation.

20 October 2025
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you Mike! 😊

Rated 5 out of 5 stars

Very satisfied (and admittedly tough) customer – from afar

Looking for an estate agent in Formby (or beyond)? Look no further — Stephanie Macnab & Team are for you! I first reached out after seeing that they’d handled a similar vacant property to the one I was planning to sell. From the outset, the information and advice I received were excellent — particularly impressive given I was transacting my sale from Australia.

I opted for the Tailored Package and couldn’t have been happier. Communication throughout was fantastic, and interestingly, the buyers of my property also chose Stephanie Macnab to sell theirs — very quickly, I might add! Once the chain was established, Sam provided regular weekly updates and summaries, keeping me informed every step of the way.

I’ll admit, I’m a tough customer with high expectations for customer service — but Sam did not disappoint. The UK selling process can feel a bit different, but I always knew I was in capable hands. My advice for anyone selling after a long gap (in my case, 20 years!) is simple: trust the process.

From Day 1, dealing with Stephanie initially and then Sam throughout the sale, the experience was seamless. I’d give 6 stars if it were an option — and yes, we achieved full asking price, which is always a bonus.

Thanks team — keep up the amazing work!

9 September 2025
Unprompted review
Stephanie Macnab Estate Agents logo

Reply from Stephanie Macnab Estate Agents

Thank you Elliot for sharing your experience and such a lovely review. You were an absolute pleasure to deal with!

Rated 5 out of 5 stars

Dream home found - thanks to this amazing team!

We couldn't have asked for a better experience with Steph and her incredible team. We used them to buy and sell. From the initial valuation, we were impressed by her professional approach and deep knowledge of the local market.
Sam helped us through our sale and our purchase, she was always available to answer our questions and kept us informed every step of the way - she went above and beyond to help us secure our dream home.

19 September 2025
Unprompted review
Stephanie Macnab Estate Agents logo

Reply from Stephanie Macnab Estate Agents

Thank you for your wonderful review. We're so pleased that you had an enjoyable experience!

Rated 5 out of 5 stars

Stephanie Macnab Estate Agents

We found the whole process very professional, from start to finish. We were delighted with our photos and drone footage. Throughout our negotiations and our sale, Debbie maintained constant contact and was very reassuring . We would recommend Stephanie Macnab estate agents to anyone thinking of selling their property.

3 October 2025
Unprompted review
Stephanie Macnab Estate Agents logo

Reply from Stephanie Macnab Estate Agents

Thank you for your review! It was an absolute pleasure😊

Rated 5 out of 5 stars

Excellent Service

Stephanie and her team were all so friendly and helpful, they put our minds at ease if we had any concerns.

15 September 2025
Unprompted review
Stephanie Macnab Estate Agents logo

Reply from Stephanie Macnab Estate Agents

Thank you for your wonderful review Gillian!

Rated 5 out of 5 stars

Definitely one of the best!

We’ve worked with Stephanie McNabb twice in the past five years and couldn’t recommend her highly enough. Both sales went smoothly, and she supported us throughout with professionalism, clear communication and genuine care. Stephanie made the whole process far less stressful and was always ready with helpful advice. We wouldn’t hesitate to use her again.

2 October 2025
Unprompted review
Stephanie Macnab Estate Agents logo

Reply from Stephanie Macnab Estate Agents

Thank you for such a lovely review!

Rated 5 out of 5 stars

Great service from from a very…

Great service from from a very professional company keeping me fully informed throughout the process

14 August 2025
Unprompted review
Stephanie Macnab Estate Agents logo

Reply from Stephanie Macnab Estate Agents

Thank you Paul for your review. You were a pleasure to deal with😊

Rated 5 out of 5 stars

Impressive service from the Stephanie Macnab team

We have recently sold our house with Stephanie Macnab, and had an extremely positive experience. From valuation to marketing and viewings, we found the team to be friendly, efficient and professional. We were very happy to sell our house within a week, with excellent communication and service from Debbie throughout. We wouldn’t hesitate to recommend to others selling in the area.

1 July 2025
Unprompted review
Stephanie Macnab Estate Agents logo

Reply from Stephanie Macnab Estate Agents

Hi Katie, thank you very much for your lovely review. Wishing you all the best😊

Rated 5 out of 5 stars

Amazing from start to finish

We used Stephanie Macnab for both our sale and purchase - the entire team was incredibly helpful throughout the process! Sam was our main point of contact, and she was absolutely fantastic — super responsive, supportive, and knowledgeable. She guided us every step of the way, making what can be a stressful process feel a lot smoother and manageable. Huge thanks to the team for helping us sell our first home and buy our dream renovation project — we couldn't be happier!

21 August 2025
Unprompted review
Stephanie Macnab Estate Agents logo

Reply from Stephanie Macnab Estate Agents

Thank you Erin for such a wonderful review. You were an absolute pleasure to deal with😊

Rated 5 out of 5 stars

Exceptional service

Very professional & prompt response to queries.
Always returned any calls.

17 June 2025
Unprompted review
Stephanie Macnab Estate Agents logo

Reply from Stephanie Macnab Estate Agents

Thank you Stella for your wonderful review😊

Rated 5 out of 5 stars

Impressive and Courteous Estate Agent

We have been impressed with Steph and her team since engaging them to sell our property. They have been courteous, have alway communicated well and kept us fully up to date with viewings and feedback. Any queries have always received a prompt response. We would highly recommend Stephanie McNab as estate agents. Their knowledge of the local area is also a considerable advantage.

17 June 2025
Unprompted review
Stephanie Macnab Estate Agents logo

Reply from Stephanie Macnab Estate Agents

Thank you for your wonderful review! We are so pleased you had a wonderful experience with us 😊

Rated 5 out of 5 stars

Amazing experience with Steph Macnab…

Amazing experience with Steph Macnab for both the sale and purchase of our property. Contact throughout has been amazing and they ensured we were in the absolute best position to enable us to get the house we wanted. Thank you!

9 May 2025
Unprompted review
Stephanie Macnab Estate Agents logo

Reply from Stephanie Macnab Estate Agents

Thank you Katie, for your kind words! You were an absolute pleasure to deal with😊

Rated 5 out of 5 stars

Amazing Service and Support

We have had a fantastic experience with Stephanie Macnab Estate Agents in Formby, Liverpool. They have helped us secure our forever home, and have kept us up to date every step of the way. Everything moved fast and smoothly, and we were impressed with their clear communication from the outset. We would recommend Stephanie Macnab to anyone wanting to buy or sell a property.

9 May 2025
Unprompted review
Stephanie Macnab Estate Agents logo

Reply from Stephanie Macnab Estate Agents

Thank you for your wonderful review. We wish you all the best for your next chapter in your new forever home😊

Rated 5 out of 5 stars

Delighted with the work of Stephanie McNab estate agents.

From first meeting Steph at the house valuation, to Lucy expediting getting the house onto the market, to the memorandums of sale being issued by Sam today all our dealings with the Stephanie McNab estate agency have been fantastic. Everyone has been attentive and professional but always friendly and helpful. Definitely would recommend.

23 April 2025
Unprompted review
Stephanie Macnab Estate Agents logo

Reply from Stephanie Macnab Estate Agents

Thank you, Sylvia, for your wonderful review! You were a pleasure to deal with😊

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