Lamont Estates Limited Reviews 719

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and genuine care, making interactions pleasant and efficient. The service provided is frequently highlighted as excellent, with many people appreciating the smooth and stress-free processes, especially during application and moving. Reviewers are particularly impressed with the quick response times and clear communication, which contributes to an overall positive user experience. However, some customers also noted occasional dissatisfaction with the handling of maintenance issues, reporting that these sometimes required multiple follow-ups and took a long time to resolve. A few other people also felt dismissed and disrespected during interactions with staff, citing issues with communication and feeling unheard.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Service

Reviewers consistently express satisfaction with the service provided. Customers highlight the efficiency and... See more

Response time

People report positive experiences with response times. Many customers praise the quick and efficient... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the clear, courteous, and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the process as... See more

Based on these reviews

Rated 5 out of 5 stars

David Rose is the new property manager at Parkwood Court, a property managed by Lamont Estates. Our experience with David has been excellent. He is very prompt and very customer focused. He addresse... See more

Rated 5 out of 5 stars

Joe Firth has been an absolute Legend! From helping me through the application process when moving in, to any small issues (like when I had no hot water running for days), to helping me sort everythin... See more

Company replied

Rated 5 out of 5 stars

I have had a really positive experience so far renting with lamont. Gemma went above and beyond with helping me view properties and was sensitive to my hectic work schedule. She was flexible and helpe... See more

Rated 5 out of 5 stars

We couldn’t have asked for a better experience! Mark Scandrett was an absolute star from start to finish. From the very first viewing, he guided us through the entire process with professionalism,... See more


Company details

  1. Real Estate Rental Agency
  2. Asset Manager Service
  3. Property Investment
  4. Property Management Company
  5. Real Estate Agency

About Lamont Estates Limited

Written by the company

L&CO, a leading estate agency in the Midlands, offer a range of services to help you through every step of your property investment process.

Whether you are interested in buying a property, selling a property, letting a property or are considering investing in a buy-to-let property you will benefit from the expertise of our highly experienced and professional team.

Our aim is to provide painless and straightforward asset growth, working hard to maximise the return on investment. L&CO, working with Prosperity, have created an exclusive investor rental assurance package. With a proven track record, we provide painless and straightforward asset growth, which maximises the return on your investment.

Contact info

4.8

Excellent

TrustScore 5 out of 5

719 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A good company to deal with 10/10

The start of my tenancy was very straightforward from the viewing of the property to signing the contract everything was very smooth and fast ..no complaints at
"Naser" the member off staff who looked after the property was very friendly and i always had good communication with him through emails and property inspections
The end of my tenancy was so straightforward also ..everything was good in the property when I left and I received my deposit back within 1 week
I would recommend Lamont to anyone looking for a property
Thankyou to all the staff

16 April 2026
Rated 5 out of 5 stars

I had a really positive experience with…

I had a really positive experience with Lamont Agency from start to finish. The team was professional, responsive, and genuinely helpful throughout the entire process. They communicated clearly at every stage, making everything feel straightforward and stress free, which is something I really appreciated.

What stood out the most was their efficiency and attention to detail. Any questions or concerns I had were addressed quickly, and they made sure I felt informed and supported at all times. It’s clear they take pride in providing a high level of service and maintaining good relationships with their clients.

Overall, I would highly recommend Lamont Agency to anyone looking for a reliable and well-organised agency. Their professionalism and commitment to customer satisfaction really set them apart.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Gemma has been looking after my flat…

Gemma has been looking after my flat and provides highly professional service making sure that both sides are happy and the flat is rented out to a good tenant. I am very secure in her hands

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Lamont Estates Review

We have been dealing with Lamont Estates for close to a year now as they manage two properties for us. In that time they have proven very effective at managing our properties. They have filled both with tenants in a short space of time from availability and have been very communicative on all aspects of our business together. When we have had any queries they have been quick to answer. So far I would happily recommend their services.

8 April 2026
Rated 5 out of 5 stars

Rent Experience

Services were prompt and straightforward. The vetting process was efficient, calls were answered promptly, and responses were clear, courteous, and highly professional. Promises were also honored consistently and delivered on time.

9 April 2026
Rated 5 out of 5 stars

Excellent company

I would like to thank David Rose he is an excellent property manager. He was extremely patient and accommodating with any issues that arose. David was extremely helpful kept me up to date through the whole process and was prompt with his replies to my many emails. Thank you for helping me and my little boy secure a home.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Very good experience

Very good experience. From the first moment they made me feel comfortable and well informed. They were quick to respond and very efficient with the whole process. It's nice to deal with people like that. Totally recommended.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Lamont Estates…

My experience with Lamont Estates Limited has been excellent from start to finish. The team was very professional, attentive and always willing to help at every step of the process. The communication was clear and fast, which gave me a lot of tranquillity. It is noticeable that they really care about their customers and to offer a quality service. I would definitely recommend them.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience with Gemma at Lamont Estates Limited

We had a brilliant experience finding our new home through Lamont Estates Limited. Gemma was so amazing. She gave us so many great options to compare which made it so much easier to choose the perfect one.
The whole process was quick and stress-free, and we can’t wait to move in.
Highly recommend Gemma and the Lamont Estate team!

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Good communication and frequent updates along the process of the application. Everything has been handled great by Gemma.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommended Letting Agency

Lamont Estates Limited they provide very good housing, and we are truly happy with the property we are renting. The process has been smooth, and the service has been professional.

We would especially like to mention our property manager, Gemma Burkett, who has been incredibly helpful. She has supported us throughout, listened to our concerns, and responded quickly whenever we needed assistance. Her communication has been excellent, and she treats us with respect as her clients.

We really appreciate the support and the good service we have received. Thank you to Lamont Estates Limited and especially to Gemma for making our experience a positive one.

30 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look