Stephanie Macnab Estate Agents Reviews 255

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

The process of buying and selling a property, made easy by dedicated staff ,who put you at ease through the entire experience, Excellent experience, from start to finish . With all the informatio... See more

Rated 5 out of 5 stars

We’ve worked with Stephanie McNabb twice in the past five years and couldn’t recommend her highly enough. Both sales went smoothly, and she supported us throughout with professionalism, clear communic... See more

Company replied

Rated 5 out of 5 stars

We couldn't have asked for a better experience with Steph and her incredible team. We used them to buy and sell. From the initial valuation, we were impressed by her professional approach and deep kn... See more

Company replied

Rated 5 out of 5 stars

Great experience for a first time buyer. Jessica in particular made me feel very comfortable and talked me through everything no matter how many times I asked questions. I felt very comfortable speaki... See more

Company details

  1. Real Estate Agency
  2. Chartered Surveyor

Written by the company

We started planning our business on the premise that we will be dealing with a wide range of clients, each with different aspirations, experience and needs. We needed to create a flexible agency capable of meeting those requirements, an agency that offered a professional yet friendly service, one that offered value for money in a transparent way, to help our clients to sell or let their properties. Having worked within local and regional estate agencies for many years, we have seen how estate agency can be done well and sadly, how it can be done poorly. Starting with a blank sheet of paper, we were able to take all that was good about traditional estate agency, leaving behind the bad stuff, and combine it with all that the latest technology has to offer, the speed, connectivity and efficiency. We have become the No.1 Estate Agent in our local area, regularly topping the charts across all of Rightmove's metrics. There is no doubt that some aspects estate agency are changing. You may have heard a lot of terms such as bespoke, boutique, hybrid or online agents. The fundamentals remain. An estate agent needs to match sellers with buyers, landlords with tenants, marketing the property in the most effective way possible. The way that happens is where the shake up has occurred. The rise of the online agents, according to some, rang the death knell for the traditional High Street agent. In truth that has not happened, and that is why, we took the decision to buck the trend and open up on the High Street. To offer our clients a private, professional and calm space to discuss matters affecting their largest asset or certainly one of their largest financial commitments. And while our plans move forward, we will be busy laying the foundations of our agency, with our online offering. We have created a clear fee structure, uncommon in this industry, so our clients know exactly what they are paying for and to cater for the differing needs of all of the clients out there. From our Essentials plus, which provides full support and services, all the way through to our Tailored package, which offers a bespoke option, catering for those properties or clients that demand more. One thing we haven’t forgotten, the most important part of any agency, it’s the personal attention and the people.


Contact info

5.0

Excellent

TrustScore 5 out of 5

255 reviews

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Rated 5 out of 5 stars

Highly recommended

We have found everyone we have encountered who work in Stephanie Macnab estate agents to be professional, friendly and courteous. They have helped make this process run smoothly and we would recommend their services to anyone thinking of buying or selling property in the amazing area that they cover. Special mention to Sam who is fantastic at her job and a pleasure to deal with.

17 September 2024
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you Alan for your kind words!

Rated 5 out of 5 stars

Highly Recommend Debbie Pendleton at Stephanie Macnab Estate Agents!

Debbie Pendleton has been an absolute star throughout our onward home move! Her communication skills are excellent – she always keeps us informed and up to date with the progress. Whenever we’ve had a question or needed something clarified, Debbie is super speedy in responding to both calls and emails.

What impressed us the most is how quickly she sorted out all the necessary paperwork, massively reducing the stress and anxiety that often comes with the tricky process of buying a house. Debbie’s efficiency and professionalism have made a world of difference for us.

If you're looking to buy or sell your house, I cannot recommend Debbie enough. She's professional, efficient, and a pleasure to work with!

Thank you, Debbie, for making this part of our journey so much easier and stress-free!

9 September 2024
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Wow, thank you Chris! Such lovely words and Debbie is blown away by your review😊 Wishing you all the best in your new chapter!

Rated 5 out of 5 stars

EXCEPTIONAL

We would like to extend our heartfelt thanks in particular to Steph, Simon, Debbie, and Lucy at Stephanie MacNab's Estate Agency. From the very beginning, the process was seamless—starting with the valuation, the invaluable advice, and support, to the expert insights that helped us get our house market-ready. Once listed, the communication regarding viewings and feedback was always transparent, informative, and extremely helpful.

Thanks to their impeccable service, we were able to secure a sale agreement within just a week of going to market! We're thrilled for the new buyers and couldn’t have achieved this result without the professionalism and expertise of the Stephanie MacNab team. They truly instill confidence at every step and offer an exceptional experience.

9 September 2024
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you for your fantastic review Tanya. You were a pleasure to deal with and we're delighted you had such a positive experience! We wish you all the best😊

Rated 5 out of 5 stars

Another stressfree Service

Not the first time using Steph and her team but yet again another fantastic service from start to finish, potential buyers vetted so no time wasters. Seamless service from beginning to end and kept in the loop at all stages. Highly recommend Steph and her fab team anytime,what they say they will do they do!
Natalie & Gary

16 August 2024
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you Natalie for your review! You & Gary were again an absolute pleasure to work with😊

Rated 5 out of 5 stars

Thank you

We would like to thank Stephanie McNab for guiding us through the process of buying our dream home. Communication throughout was excellent and a huge thank you to Sam. Her guidance and support was invaluable. Would highly recommend to anyone looking for a calm, reliable estate agency who go above and beyond for their clients.

31 July 2024
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you Rachael for your kind words and wonderful review. We wish you all the best in your new dream home!

Rated 5 out of 5 stars

Great staff excellent communication…

Great staff excellent communication from everyone concerned. Very helpful and friendly making you feel at ease and comfortable with all aspects of the selling process.

25 July 2024
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you for such a wonderful review!

Rated 5 out of 5 stars

The best!

The best estate agent we have ever dealt with. Prompt sale, excellent communication, really couldn’t recommend Stephanie more highly.

12 July 2024
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Hi Karen, thank you so much for your kind words and for leaving us an excellent review. It was an absolute pleasure to help facilitate the sale of your property, and we're thrilled to hear you had a positive experience! Wishing you all the best.

Rated 5 out of 5 stars

We have our DREAM HOME

We couldn't be happier with the service at Stephanie Macnab-we now have our DREAM HOME! Although the whole team can be described as nothing but professional, we dealt mainly with Debbie in our purchase and could not have hoped for more from her personal approach. Her experience and advice was fundamental to our successful and happy purchase-cheers Debbie!
Johnathan, Sian, Imogen and Ollie

4 June 2024
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you for your fantastic review! We are so pleased that you have found your dream home, and we wish you all the best in an exciting new chapter!

Rated 5 out of 5 stars

Amazing!

We have just bought our first home through Stephanie Macnab estate agents and could not have been happier with the service. Special mentions to Nigel & Debbie who were both wonderful in their respective roles. Thank you!

3 May 2024
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you Grace! Wishing you all the best in your first home and new chapter😊

Rated 5 out of 5 stars

Samantha was very helpful and has kept…

Samantha was very helpful and has kept us well imformed with regards to the stage at which our vendors are at with purchasing their onward property. All documents confirming our offer was very quick.

25 April 2024
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you Rachel for a great review. Wishing you all the best in your next chapter!

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Couldn't thank Nigel enough for showing us round our new home and answering all the questions we had. Debbie was amazing ensuring we were kept up to date every step of the way. Thank you to all the team for helping us get our first home. Would highly recommend!

19 April 2024
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Hi Danielle, thank you for your wonderful review. We wish you the very best for your new chapter!

Rated 5 out of 5 stars

Fabulous agent

Fabulous agent. !

14 April 2024
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you so much for your review!😊

Rated 5 out of 5 stars

Stephanie Mcnab estate agents 🏆

I first registered with Stephanie Mcnab Estate Agents not knowing the pleasure I would experience right from the initial conversations and through the whole process of buying my next property .Stephanie Mcnab estate agents were very professional , highly knowledgable about the local market area I was looking into .they were friendly and understanding also making sure I always felt like a priority every step of the way through the process. They came through with such commitment, firstly to find potential properties for me to view .the team was both amicable and kind throughout my home purchasing process ,answering all my questions in depth ensuring I fully understood . Their patient approach helped me through what is generally known as stressful as moving . I highly recommend Stephanie Mcnab Estate Agents to anyone one looking for a TOP grade estate agents.
I am so looking forward to moving into my future home .
Mrs Anastasia Wood .

10 April 2024
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you for such a wonderful review. You were an absolute pleasure to deal with. We wish you all the best for your next chapter!

Rated 5 out of 5 stars

House Sale Experience

Once again superb service from Steph and her team, seamless, stress free, no hassle could not recommend enough. Debbie a star 🌟

10 April 2024
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you so much Natalie!

Rated 5 out of 5 stars

Relocating........not a problem

We are relocating from outside the area and were worried that we may be at a disadvantage when it came to finding the right property in a timely fashion. We needn't have worried. We felt that we were always made aware of properties that were coming onto the market at the earliest opportunity allowing us to plan our viewings. The agency are very professional, quick to respond to our endless questions and throughly focused on supporting the process of selling properties

26 March 2024
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you so much for your wonderful review!

Rated 5 out of 5 stars

Made the whole experience so easy

Right from the first meeting, they couldn’t have been more helpful. The whole experience was made very easy with all the help and guidance we recieved.

17 March 2024
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you for your kind words, it was an absolute pleasure!

Rated 5 out of 5 stars

We are extremely pleased with the…

We are extremely pleased with the excellent service we have had from the team at Stephanie Macnab. All members of the team are highly efficient, friendly and professional and the personalised service made both selling our home and subsequently buying our onward purchase from the team an absolute pleasure.

15 March 2024
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you for your fantastic review😊

Rated 5 out of 5 stars

Incredible experience

Incredible experience. From start to end I can't find better words to describe the service provided from the team at Steph Estate agent. They are been great, fast and reliable. Is a pleasure to find a company that can provide an incredible service without any issue and be always ready to provide answers for any questions

29 February 2024
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you Bruno for such a wonderful review!

Rated 5 out of 5 stars

Definitely a 5 Star experience

From start to finish everyone at Stephanie Mcnab has been helpful, highly professional and just a pleasure to deal with.
We were kept informed at every stage of the process and whist selling a property has its moments we could not have asked more from the team.

27 February 2024
Unprompted review
Stephanie Macnab Estate Agents logo

Reply from Stephanie Macnab Estate Agents

Thank you so much for your kind words😊

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