Very good mattress for the price. Very comfortable. Bought the Starlight Beds Silk Alpaca Blackstar Cashmere with Rebound Wool Cotton, 1000 Pocket Spring Mattress. Easy to handle in packaging and rei... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very happy with the mattress. Our 6 year old grandson has now slept happily throughout the night on it, and an adult friend has also slept on it for 2 nights and felt comfy on it. It's a perfect opt... See more
Very helpful. Had to return items and were refunded immediately even though mistake was my fault. So I reordered correct size and items sent quickly Would thoroughly recommend this company.
Company replied
Easy to order, great choice of mattresses at good prices. Arrived super quickly on a day I wanted delivery and very happy with quality of mattress. Highly recommend this company.
Company replied
Company details
About Starlight Beds
Written by the company
Introducing! Starlight Beds™
Every mattress is made to order, by hand and delivered directly to you
- All mattresses are manufactured in the UK
- No retail mark-up to save you money
- Over 25,000 customer reviews on Amazon
- Rolled and boxed mattresses for easy carrying
- Free UK delivery on all beds and mattresses
Starlight Beds™ saves you money and provides quality, affordable mattresses at direct from factory prices.
Our mission is to make it easy and affordable to get a great night’s sleep by offering quality mattresses at a great price.
We specialise in providing mattresses through trusted International marketplaces. This means that we can concentrate on creating high-quality mattresses with incredible value.
We provide a large range of value mattresses at a great quality. The reason we can provide affordable mattresses at a lower price than our competitors, is because we manufacture all mattresses in our production facility.
Watch our promotional video on how we produce mattresses and why we are different from other mattress companies Watch Starlight Beds Video
Contact info
Unit 5, Royds Mill, Leeds Road, WF5 9YA, Ossett, United Kingdom
- 01924 600 683
- help@starlightbeds.co.uk
- starlightbeds.co.uk
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Starlight Beds
Hi Carlos,
Thank you for your fantastic feedback!
We're so pleased to hear that you were happy with the fast delivery, great value, and, of course, your new mattress. Knowing we've helped make your shopping experience a positive one means a lot to us.
We really appreciate your support and hope you enjoy!
Kind regards,
Lillia
Amazing company
Amazing company.
Mattress was delivered quickly and is super comfy
17 June 2026
Unprompted review
Reply from Starlight Beds
Hello,
Thank you so much for taking time out of your day to leave us this great review! It’s great to hear that our delivery partners are delivering a fantastic service to our customers! We are also glad to hear that you are finding the mattress very comfortable!
Have a lovely day!
Kind regards,
Megan
Excellent value mattress for the kids
Excellent value mattress for the kids. Delivery was super fast. Quality is excellent
30 May 2026
Reply from Starlight Beds
Hi Andy,
Thank you for the fantastic review.
We’re delighted to hear the mattress is great value for your kids and that you were impressed with both the quality and the super-fast delivery. Enjoy, and thanks again for your support!
Kind regards,
Lillia
Reply from Starlight Beds
Hi Anne,
Thank you for your feedback.
We’re so pleased to hear you found the service fast and efficient. Your recommendation means a lot to us, thanks for choosing us!
Kind regards,
Lillia
Recently purchased a single Matress
Recently purchased a single Matress.
Excellent service and quality
3 June 2026
Unprompted review
Reply from Starlight Beds
Hi Louise,
Thank you for your lovely feedback. We’re delighted to hear you’re happy with both the quality of your mattress and the service you received.
We really appreciate you taking the time to share your experience!
Kind regards,
Lillia
Reply from Starlight Beds
Hi Audrey,
Thank you for your feedback.
We’re delighted to hear everything arrived on time and that you found it to be great value for money. We really appreciate your support!
Kind regards,
Lillia
Reply from Starlight Beds
Hi Vicky,
Thank you for the lovely review.
We’re thrilled to hear you love your new bed! The pink suede finish is certainly a stunning choice, and we’re so pleased you’re happy with it.
Kind regards,
Lillia
Pleased with my purchase so so good…
Pleased with my purchase so so good delivered on time no problems thank you
29 May 2026
Reply from Starlight Beds
Hi June,
Thank you for your lovely feedback!
It’s great to hear you’re pleased with your purchase and that everything arrived on time without any issues.
Enjoy your new mattress, and thank you for choosing us.
Kind regards,
Lillia
Mattresses did not arrive and trying to…
Mattresses did not arrive and trying to get your money back is Horrendous, Stay clear.
5 June 2026
Unprompted review
Reply from Starlight Beds
Hi Barbara,
Thank you for your feedback.
We’re very sorry to hear about your experience. This certainly isn’t the level of service we aim to provide.
We’d really like the opportunity to investigate what happened with your order and any refund concerns.
Please contact our team at info@thefoampeople.co.uk with your order details, and we’ll be happy to look into this for you and work towards a resolution.
Kind regards,
Lillia
Reply from Starlight Beds
Hi Donald,
Thank you for your lovely feedback!
We’re glad to hear the mattress was so easy to unwrap and set up. Sometimes the simple things make all the difference!
Kind regards,
Lillia
Very quick delivery and compact…
Very quick delivery and compact package. Mattresses will be great.
12 May 2026
Reply from Starlight Beds
Hi Catriona,
Thank you for your feedback!
We’re delighted to hear your order arrived so quickly and that the compact packaging made it easy to handle.
We hope the mattresses provide many comfortable nights ahead.
Kind regards,
Lillia
Reply from Starlight Beds
Hi Maria,
Three words we love to hear "great quality, great service, and great value" are exactly what we strive for.
Thank you so much for your support!
Kind regards,
Lillia
Wonderful…
Wonderful…. Very happy with purchase. Me and my partner were a bit sceptical at first, considering we were buying a mattress online. But Then when the mattress arrived (delivery was quick) we thought “oh no what have we done” 😬😬. The mattress was rolled 🤔🤔. We didn’t realise it was one of these new mattresses that it springs out when unwrapped. (It is amazingly comfortable.and Well worth the money (the price was great value). Definitely a good purchase. Definitely recommend this company.
7 June 2026
Unprompted review
Reply from Starlight Beds
Hi Raziq,
Thank you so much for this fantastic review!
We had to smile at the ‘what have we done?’ moment when the rolled mattress arrived! 😄
We’re delighted it turned into a happy surprise and that you’re both enjoying the comfort and value it offers. It’s great to hear the delivery was quick too. Thank you for putting your trust in us and for your recommendation, it really means a lot!
Kind regards,
Lillia
Reply from Starlight Beds
Hi Lesley,
Thank you for your feedback!
We’re delighted to hear you’re happy with the quality of the bed and that you found it to be great value for money. We really appreciate your support.
Kind regards,
Lillia
Great service easy to order delivery…
Great service easy to order delivery fast quality of mattress brilliant.
Definitely use again.
Thanks
24 May 2026
Reply from Starlight Beds
Hi Tina,
Thank you so much for your wonderful feedback!
We’re delighted to hear you found the ordering process easy, the delivery fast, and the mattress quality brilliant.
It’s especially lovely to hear that you’d use us again ,that’s the best compliment we could ask for. Thank you for your support.
Kind regards,
Lillia
Reply from Starlight Beds
Hi Tresa,
Thank you for your feedback!
We’re sorry to hear that you’re not finding the mattress comfortable, as we understand how important a good night’s sleep is. Comfort is very personal, and what suits one person may not suit another.
We’d appreciate the opportunity to look into this further and better understand your experience. Please feel free to contact us at info@thefoampeople.co.uk with your order details, and our team will be happy to assist.
Kind regards,
Lillia
Ordered a mattress arrived in good time…
Ordered a mattress arrived in good time and is excellent quality and condition
26 May 2026
Unprompted review
Reply from Starlight Beds
Hi Lorraine,
Thank you for your lovely review!
We’re delighted to hear your mattress arrived promptly and that you’re so pleased with the quality and condition. We hope it brings you many comfortable nights ahead.
Kind regards,
Lillia
Reply from Starlight Beds
Hi Kev,
Thank you for your feedback!
We’re glad to hear the bed arrived on time and that you’re happy with it, especially at the price. We hope it provides many comfortable nights ahead.
Kind regards,
Lillia
Completely lost its shape
I can’t believe how fast the mattress has flattened and lost shape. I would have sent it back but then my son has no mattress. I wish I paid a little extra and bought a mattress from my local shop.
4 May 2026
Reply from Starlight Beds
Hi Alexandra,
Thank you for your feedback!
We’re very sorry to hear you’ve been disappointed with your mattress. This certainly isn’t the experience we want for our customers.
We’d really like the opportunity to investigate this further and see how we can help.
Please contact our team at info@thefoampeople.co.uk with your order details and we’ll be happy to look into the issue for you. We look forward to hearing from you and hopefully resolving this matter.
Kind regards,
Lillia
Cheap and cheerful mattress
Really fast delivery and mattress just as described.
29 May 2026
Unprompted review
Reply from Starlight Beds
Hi there,
Thank you for your feedback!
We’re so pleased to hear your mattress arrived quickly and was exactly as described. We hope you enjoy many comfortable nights ahead.
Kind regards,
Lillia
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.