Copying from another review as I had the exact same experience: Do not buy from this website. It is not a Danish website, despite being marketed as one. Shipping comes from England, so the... See more
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See what reviewers are saying
Easy ordering. I haven't received my order yet, though. Although I ordered from a Danish website, the goods are shipped from the UK = import taxes. It didn't say on the website....so my order is getti... See more
After of what ive read of all the reviews im a bit skeptical of what would happened to my order . About deliveries long delay or wrong product send but im happy although 1 day delay until the expected... See more
Stay away! I bought some Adidas golf shoes which broke within the guarantee period. I send them back but they refused the claim, saying that it was "outside the allowed return period" - which by Eu... See more
Company details
Written by the company
Sportsworld.dk tilbyder Danmarks største udvalg af sportsudstyr, tøj, sko og accessories fra de største brands som Nike, adidas og Skechers. Om du er motionist eller eliteudøver, så har vores sortiment alt fra løbesko og træningstøj til udstyr til diverse boldspil og fitnessaktiviteter som du skal bruge. Gå på opdagelse i vores store univers på Sportsworld.dk og få en shoppingoplevelse som inspirerer dig til en aktiv livsstil. Sport Starts Here.
Contact info
Baltorpbakken 5-7, 2750, Ballerup, United Kingdom
- sportsworld.dk
2.3
Poor
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The express delivery took way longer that estimated
The delivery arrived significantly later than the estimated date, despite selecting express shipping. The standard delivery and the express delivery are exactly the same!!!
19 May 2025
Reply from Sports World
Hi Juan Carlos
Thanks for your review.
Im sorry it was not delivered in time - i have refunded the delivery-costs by
now.
Wish a nice day
Med venlig hilsen / Best wishes
Esben,
Kundeservice / Customer service
Slow delivery
Slow delivery
Only chose SportWorld because I could not find the right size elsewhere. Otherwise I alway try to avoid it due to the really slow delivery
15 May 2025
Reply from Sports World
Hej,
Tak for din anmeldelse,
Vi er kede af hører at leveringen ikke lever op til forventningerne, og vi
derfor er et sidste valg,
Vores standart levering er estimeret 3-7 hverdage, og vores ekspres levering er
estimeret 1-3 hverdage,
Har du nogle spørgsmål til leveringen hos os, er du altid velkommen til at
kontakte vores kundeservice team,
Du ønskes en god dag,
Sports World, Rikke.
Good, but long delivery time
In generel everything is very good in Denmark. The reason why I can't give more than 3 stars is because of the long delevery time.
I placed an order on May 12th (in the evening) and it is estimated to be delivered on May 21st.
And that is a long time compared to other sites/companies.
16 May 2025
Reply from Sports World
Hej Allan,
Tak for din anmeldelse, og for at dele med os,
Vi er kede af hører leveringen ikke lever op til forventningerne,
Vores standart estimeret levering er 3 til 7 hverdage,
Vi håber du er bliver glad for din ordre, og vil ønske dig en rigtig god dag,
Sports World, Rikke.
The delivering is to slow
The delivering is to slow! I have been waiting for 1 1/2 Week for my shoes. They are still not here. That is too slow.
15 May 2025
Reply from Sports World
Hej Aida,
Tak for din anmeldelse, og for at dele med os,
Vi er kede af hører leveringen ikke lever op til forventningerne,
Din pakke har estimeret leverings dato d. 20/5-2025 og skal derfor blot have
lidt tid endnu,
Din pakke er undervejs med fragtfirmaet, vores levering er estimeret 3-7
hverdage for standart levering og ikke garanteret,
Du ønskes en god dag,
Sports World, Rikke.
Wrong size on shoes
15 May 2025
Reply from Sports World
Hej Mats,
Tak for din anmeldelse, og for at dele med os,
Vi er kede af hører du har modtaget forkert størrelse og bestemt ikke sådan vi
ønsker det for vores kunder,
Vi har derfor sendt dig en mail, til den mail som er knyttet til din ordre, så
vil vi meget gerne hjælpe med tage et nærmere kig på sagen, og hjælpe bedst vis,
Du ønskes en god dag,
Sports World, Rikke.
No status has been given after 5 days…
No status has been given after 5 days and no sign that the order is going to be managed any time soon
17 May 2025
Reply from Sports World
Hej Jens,
Tak for din anmeldelse,
Din ordre er bekræftet, og blevet sendt fra vores varehus,
Jeg har netop sendt dig en mail med alle indformationer omkring din ordre og
trackingen af pakken,
Du ønskes en god dag,
Sports World, Rikke.
So far I haven’t received a tracking…
So far I haven’t received a tracking number………. It’s been a week since ordering!!!
Package is lost and awaiting refund.
15 May 2025
Reply from Sports World
Hej Gitte
Tak for din anmeldelse.
Kan se at der er sendt mail ud til dig i dag med tracking-information på pakken,
så tænker den er på vej mod dig.
Skriv gerne til os her i kundeservice, hvis du har brug for hjælp:
https://help.sportsworld.dk/da/support/home#contact
[https://help.sportsworld.dk/da/support/home#contact]
Ønsker en god dag
Med venlig hilsen / Best wishes
Esben,
Kundeservice / Customer service
It’s been two weeks and I still havent…
Its been two weeks and I still havent received my order
5 May 2025
Reply from Sports World
Hej Cathrin,
Tak for din anmeldelse,
Vi er kede af hører din pakke ikke er dukket op, og bestemt ikke sådan vi ønsker
det for vores kunder,
Jeg kan se du er i dialog med vores kundeservice team som har sendt en ny pakke
afsted til dig, og vil komme indenfor nogle hverdage,
Vi beklager ulejligheden, og ønsker dig en god dag,
Sports World, Rikke.
Incredibly bad customer service
Incredibly bad customer service - delayed answers, changing opinion every other minute, and promising to replace a faulty item and then not doing it anyway. Unbelievable. Never shop their again. Could learn something from the competition in the market that I will use going forward. Never again this company.
12 May 2025
Unprompted review
Reply from Sports World
Hej Tobias,
Tak for din anmeldelse,
Da reklamationen er blevet afvist af 2 omgange hos os, vil vi ikke kunne hjælper
dig yderligere i denne sag, beklager.
Du ønskes en god dag,
Sports World, Rikke.
Shipping fee
Any store when you buy from them over 300 kr. They don't charge you for shipping.
10 May 2025
Reply from Sports World
Hi Elgabry,
Thank you for your review,
We are sorry to hear that your experience with hos did not meet your
expectations,
We do not have a framework for purchases with delivery in relation to free
delivery,
Our standard delivery costs 39kr. and express delivery for 89kr.
Have a good day,
Sports World, Rikke.
You want me to give you stars on…
You want me to give you stars on Trustpilot, but I haven't even received my item yet.
10 May 2025
Reply from Sports World
Hej Dorthe,
Tak for din anmeldelse,
Din pakke har estimeret levering d. 14/5-2025 og der fortsat undervejs med
fragtfirmaet, den skal blot have lidt tid endnu,
Vores trustpilot anmodninger er blot en auto mail og kan naturligvis laves når
og hvis det ønskes,
Du ønskes en god dag,
Sports World, Rikke.
Cant get my order returned because og…
Cant get my order returned because og the bad support an website
26 April 2025
Reply from Sports World
Hej Torben,
Tak for din anmeldelse, og for at dele med os,
Vi er kede af høre du oplever problemer med oprette en returneringen hos os, og
vi vil naturligvis meget gerne hjælpe bedst vis,
Vi har netop besvaret henvendelsen vi har liggende på denne ordre, så tager vi
et nærmere kig på sagen,
Du ønskes en god dag,
Sports World, Rikke.
Very slow delivery
9 May 2025
Reply from Sports World
Hej Tomas,
Tak for din anmeldelse, og for at dele med os,
Vi er kede af høre levering ikke lever op til forventningerne,
Vores standart levering er estimeret 3-7 hverdage, og ekspres er estimeret 1-3
hverdage.
Har du nogle spørgsmål til dette så er du altid velkommen til at kontakte vores
kundeservice team,
Du ønskes en god dag,
Sports World, Rikke.
Nice ! 1 day delay on expected date but received in good order
After of what ive read of all the reviews im a bit skeptical of what would happened to my order . About deliveries long delay or wrong product send but im happy although 1 day delay until the expected date of deliveries. Still received my order in no less than 10days and the skechers shoe is so nice and good im very happy !
8 May 2025
Unprompted review
Find another store!
Everything from product, delivery and customer “service” was a bad experience. Do yourself a favour and find another store for your purchase.
20 April 2025
Reply from Sports World
Hej Jacob,
Tak for din anmeldelse,
Du har købt og modtaget et produktet som der er vist på hjemmesiden, der er ikke
tale om nogle fejl eller mangel eller reklamation som vi har beskrevet til dig,
At du føler varen afviger for normen, det er vi kede af men du har modtaget det
produkt som er bestilt,
God dag,
Sports World, Rikke.
They didnt send the shoes i ordered and…
They didnt send the shoes i ordered and sent a complete different shoe size
1 May 2025
Reply from Sports World
Hej Kenan,
Tak for din anmeldelse,
Vi er utrolig kede af høre du har modtaget forkert vare, og bestemt ikke sådan
vi ønsker det for vores kunder,
Samt er vi kede af at der er blevet foretaget en dårlig trustpilot anmeldelse
til os inden vi har kunne nå at svare på din henvendelse til os som er kommet
uden for vores åbnings tider igår,
Vi har naturligvis besvaret din henvendelse nu, og vil meget gerne hjælpe med
undersøge sagen nærmere, og hjælpe med bedst mulige løsningen til dig,
Du ønskes en god dag,
Sports World, Rikke.
I have not received my package and it…
I have not received my package and it can not be tracket.
And the Contact us is just a jungle. Live chat is not open. The order nummer is not handle in Uk so i am getting send around....
28 April 2025
Reply from Sports World
Hej Diana
Tak for din anmeldelse.
Det ligner at pakken desværre er afsendt forkert fra os.
Jeg har sendt dig en mail, så vi kan finde bedste løsning.
Ønsker en god dag
Med venlig hilsen / Best wishes
Esben,
Kundeservice / Customer service
Good price and fast service
6 May 2025
100% all good
6 May 2025
To Long shipping.
2 May 2025
Reply from Sports World
Hej Morten,
Tak for din anmeldelse, og for at dele med os,
Vi er kede af høre leveringen hos os ikke lever op til forventningerne,
Vores standart levering er estimeret 3-7 hverdage,
Har du nogle spørgsmål til din levering er du altid velkommen til at kontakte
vores kundeservice team igennem vores FAQ,
Du ønskes en god dag,
Sports World, Rikke.
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