Besides being spammed, which gives big scam vibes - I researched the company to find actual users who had great feedback so I entertained it.. and my rep was actually fantastic. Easy to work with, ve... See more
Company replied
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Review summary
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What people talk about most
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I had the pleasure of dealing with Penny Morash, she made me feel very comfortable . Penny is very friendly, pleasant , knowledgeable. very confidant. She helped me with what i needed... I have given... See more
Company replied
The person that assisted me was very knowledgeable and answered all my questions. I did find it was a rather long process. I am confident that some questions could be eliminated or merged somehow with... See more
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I’m sixty six years young with type two diabetes. It was very difficult for me to find an insurance company that would cover me. I’m so relieved now that I can have some money to cover my funeral and... See more
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Company details
Written by the company
Specialty Life Insurance specializes in guaranteed and simplified issue insurance products in Canada.
Contact info
8000 Jane Street Tower A, Suite 101, L4K 5B8, Concord, Canada
- 1.877.754.5404
- info@specialtylifeinsurance.ca
- specialtylifeinsurance.ca
4.2
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Unable to make contact with
Unable to make contact with, phone number does not work over priced
10 February 2026
Reply from Specialty Life Insurance
Hello Grant, we apologize for the inconvenience. A member of our Client Support team will be reaching out to you shortly to assist further.
Excellent Experience
Prishita Ribadia has an excellent manner in making a "cold call" regarding what Life Insurance I might like to consider. Prishita was very efficient and made me feel at ease through the entire application process. I received confirmation quickly by e-mail and also by Canada Post. Thank you Prishita.
10 May 2026
Reply from Specialty Life Insurance
Thank you for your kind feedback. We’re pleased to hear that Prishita provided a professional and efficient experience while making the process comfortable and seamless for you. We truly appreciate your trust and support.
Reply from Specialty Life Insurance
Thank you for sharing your feedback, Charles!
Spam calls from rotating numbers
Nothing but spam calling from rotating numbers for months just look at the Google reviews all the people are saying the same thing
13 May 2026
Unprompted review
Reply from Specialty Life Insurance
Hello Jamie, we apologize for the frustration. We only contact individuals when a quote request has been submitted for a life insurance product through one of our websites, or when someone has opted in to be contacted while applying for another service through one of our third-party partners.
Please email us your phone number at info@specialtylifeinsurance.ca and we will ensure it is permanently removed.
Not my friend.
The policy is good which is why I went with them. The advisor, however, I felt was disingenuous. Fake laughing like they were my best friend. I cringed every time I heard that laugh.
3 May 2026
Reply from Specialty Life Insurance
Thank you for your honest feedback. We’re glad to hear that you were satisfied with the policy itself.
At Specialty Life Insurance, we strive to provide professional, respectful, and personalized service, and we understand that communication style can strongly impact the customer experience. Your feedback is appreciated and will be shared internally as we continue working to improve the experience we provide to our clients.
Reply from Specialty Life Insurance
Thank you for your feedback, Brian!
I requested a quote online
I requested a quote online. within minutes a phone call was received. We went through the process and I received a quote which I wanted to review overnight. Next morning I left a moicemail with the representative telling her I was not interested in proceeding with the transaction. Since that time I have been bombarded with texts, emails and phone calls. As it is an unknown knumber and the calls come from a variety of numbers, they get sent to my voicemail. It got to the point where I started blocking and reporting as spam but they continue to come, using new phone numbers. I have also reported to the company itself and requested to be taken off their solicitation lists. If you get your information and do not want to continue I recommend you report this company immediately for harrassment!
22 April 2026
Unprompted review
Reply from Specialty Life Insurance
Hello Jocelynne, we sincerely apologize for the frustration and inconvenience you experienced. We would appreciate the opportunity to investigate this matter further, ensure your contact information is removed from our communication lists, and look into why your previous request was not completed.
Since we are unable to investigate based only on the name provided in this review, please email us at info@specialtylifeinsurance.ca with your full name and phone number.
I don't know the way she talked…
I don't know the way she talked explaining everything it was good
5 May 2026
Reply from Specialty Life Insurance
Thank you for sharing your experience!
Reply from Specialty Life Insurance
Thank you for your kind feedback!
Rita was a sweetheart
Rita was a sweetheart. Very informative, easy to talk to. I enjoyed hearing about the insurance.
11 May 2026
Reply from Specialty Life Insurance
Hello Helen, thank you for sharing your experience!
The fact that everything was explained…
The fact that everything was explained in full to me. Options were given on what insurance package was best suited financially. The team member was very understanding of my concerns.
11 May 2026
Reply from Specialty Life Insurance
Thank you very much for taking the time to share your experience. We’re pleased to hear that everything was clearly explained and that our team was able to help you find an insurance solution suited to your needs and financial situation.
Great communication with a friendly and…
Great communication with a friendly and professional approach and a respectful attitude. Well spoken and informative with very clear knowledge of information and responses pertaining to my concerns and questions regarding my situation and understanding of various types of insurance and benefits.
Thank you to the helpful and friendly staff for helping me and assisting me to make a successful and positive decision!
11 May 2026
Reply from Specialty Life Insurance
Hello Nuno, thank you for taking the time to share your experience with us. We’re very pleased to know that our team was able to provide helpful information and excellent customer service. Your support and recommendation mean a great deal to us.
A job well done!
Thank you for a simple and understandable explanation. I have yet to receive the policy in the mail as requested. I look forward to working with you and hope that all will be well.
3 May 2026
Reply from Specialty Life Insurance
Hello Jacqueline, thank you for your thoughtful feedback! We’re glad to hear that the explanation was clear and easy to understand. We truly appreciate your patience regarding the policy copy and will continue to assist in ensuring everything is received as requested.
I found that I was treated very well…
I found that I was treated very well and even when I had some difficulties understanding everything I was very patiently treated. 👍
8 May 2026
Reply from Specialty Life Insurance
Hello Geraldine, thank you so much for your kind words! We’re very happy to hear that you felt well treated and supported throughout the process. Providing patient, understanding, and caring service is very important to us, and we’re glad we could make your experience a positive one.
Reassurance
8 May 2026
Unprompted review
Knowledgable staff
Knowledgable staff, great effieciency, proper, exspediancy and pleasant to converse with. Very happy for the outcome of the quality of insurance I have received!
Thank you
Marie Hamilton
5 May 2026
Reply from Specialty Life Insurance
Hello Marie, we’re delighted to hear that you had a positive experience with our team and that you’re happy with the quality of your insurance.
Providing knowledgeable, efficient, and friendly service is very important to us, and your feedback truly means a lot.
If you ever have any questions or need assistance in the future, please don’t hesitate to reach out—we’re always here to help.
Amazing
Charles Boulanger is an amazing help when it came to my concerns and questions about life insurance. he made me look at it from a different perspective that I can understand.
3 May 2026
Reply from Specialty Life Insurance
Thank you for your kind feedback! We’re so glad to hear that Charles was able to support you and provide clarity around your life insurance questions.
If you have any further questions, please don’t hesitate to reach out—we’re always here to help!
This company has been calling me…
This company has been calling me relentlessly for months. At least twice a day. Each time I block the number and report it as spam. I’m also on the Canadian do not call list which makes this unlawful. I reported them to the BBB and guess what - they now also have my email address. So I would also add a 1 star for the BBB.
I find this very concerning. I hope that if you are considering doing business with them you read this and reconsider.
4 May 2026
Unprompted review
Reply from Specialty Life Insurance
Hello, we apologize for the frustration. We only contact individuals when a quote request has been submitted for a life insurance product through one of our websites, or when someone has opted in to be contacted while applying for another service through one of our third-party partners.
Please email us at info@specialtylifeinsurance.ca and we will promptly add your number to our Do Not Call list.
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