Besides being spammed, which gives big scam vibes - I researched the company to find actual users who had great feedback so I entertained it.. and my rep was actually fantastic. Easy to work with, ve... See more
Company replied
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Review summary
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I had the pleasure of dealing with Penny Morash, she made me feel very comfortable . Penny is very friendly, pleasant , knowledgeable. very confidant. She helped me with what i needed... I have given... See more
Company replied
The person that assisted me was very knowledgeable and answered all my questions. I did find it was a rather long process. I am confident that some questions could be eliminated or merged somehow with... See more
Company replied
I’m sixty six years young with type two diabetes. It was very difficult for me to find an insurance company that would cover me. I’m so relieved now that I can have some money to cover my funeral and... See more
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Company details
Written by the company
Specialty Life Insurance specializes in guaranteed and simplified issue insurance products in Canada.
Contact info
8000 Jane Street Tower A, Suite 101, L4K 5B8, Concord, Canada
- 1.877.754.5404
- info@specialtylifeinsurance.ca
- specialtylifeinsurance.ca
4.2
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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They did not give me the insurance I…
They did not give me the insurance I wanted for heart attacks, cancer and strokes. They gave me dismemberment and whatever so it wasn’t even the health insurance I wanted so yeah it was not worth my time. I had a heart attack so now I have no coverage so thank you.
2 June 2026
Reply from Specialty Life Insurance
Hello Shawna, we're sorry to hear that your experience did not meet your expectations. We take concerns like this seriously, and a member of our Client Support team will be reaching out to better understand the situation, review your concerns, and see how we can assist.
Camille was extremely friendly and…
Camille was extremely friendly and helpful. Great customer service.
28 May 2026
Reply from Specialty Life Insurance
Hello Michel, thank you for your kind feedback!
Reply from Specialty Life Insurance
Hello Heather, thank you for your kind feedback!
WILL NOT STOP CALLING
I put a review…. Complained about the constant calling…. Received a reply, promised they would stop calling….. MORE CALLS……
Don’t trust these people
4 June 2026
Unprompted review
Reply from Specialty Life Insurance
We're sorry to hear that you're continuing to receive calls after requesting that they stop. Please email your phone number at i info@specialtylifeinsurance.ca and will ensure it is permanently removed from our call list. We apologize for the inconvenience and appreciate the opportunity to address this issue.
We were very grateful that the agent we…
We were very grateful that the agent we dealt with spoke English and we could understand him.
27 May 2026
Reply from Specialty Life Insurance
Thank you for your kind feedback Deborah, much appreciated.
Stephanie was courteous and friendly
Stephanie was courteous and friendly, explaining all aspects of the policy in a direct and concise manner.
3 June 2026
Reply from Specialty Life Insurance
Thank you for sharing your experience. We’re pleased to know Stephanie made the process easy.
The agent Camille Holder was awesome
The agent Camille Holder was awesome, she took the ti me to explain everything to me. I didn't feel hurried or pushed along . Camille is kind and patient.when i made an error she took the time to double check if I stated it correctly compared to what I previously told her ,awesome. Thank you ,Camille.
3 June 2026
Unprompted review
Reply from Specialty Life Insurance
Thank you for your thoughtful feedback Karen. We’re happy to hear Camille made you feel supported and comfortable throughout the process. We will be sure to share this review with her.
Everything is bad because it's not what…
Everything is bad because it's not what I wanted
1 December 2025
Reply from Specialty Life Insurance
Thank you for your feedback, Calvin. We're sorry to hear that your experience did not meet your expectations. A member of our team will be reaching out to you shortly to better understand your concerns and see how we can help.
The reason why I am writing this greview…
The reason why I am writing this review for experience because of the specialist life insurance company that helped me with my policy was great she took time to explain to me how things work and what is available and affordable for me
1 June 2026
Reply from Specialty Life Insurance
Thank you for sharing your experience with us!
Reply from Specialty Life Insurance
Thank you for your feedback, Jerry!
SHELLYis the only one I dealt with she…
SHELLYis the only one I dealt with she was extremely helpful.
26 May 2026
Reply from Specialty Life Insurance
Hello, thank you for sharing your feedback!
Understanding team of people.
Will they help me in a great way to save some money on my policy by letting me cut the coverage in half and made the monthly payments a little earlier to handle in this uncertain time where expenses have gone up across the world and we are in uncertain times, But I Thank you for all your team have helped and answers my questions.
25 May 2026
Reply from Specialty Life Insurance
Thank you for your thoughtful feedback. We’re glad our team was able to help find a solution that better fit your needs during these uncertain times. We truly appreciate your trust and are always here to answer your questions.
Very friendly and understanding of my…
Very friendly and understanding of my situation what a wonderful experience thanks again for all your help
18 May 2026
Reply from Specialty Life Insurance
Thank you for your kind words. We’re so glad to hear you had a wonderful experience and felt supported throughout the process. We truly appreciate the opportunity to help.
Still waiting if its true or not
25 May 2026
Unprompted review
Staff contact and communication was…
Staff contact and communication was great. Very pleasant and helpful.
24 May 2026
Reply from Specialty Life Insurance
Thank you for your feedback. We’re happy to hear that our staff provided great communication and a pleasant, helpful experience.
Explained everything clearly
Explained everything clearly, was very patient and pleasant to deal with..
20 May 2026
Reply from Specialty Life Insurance
Thank you for your kind feedback. We’re pleased to hear that everything was explained clearly and that you had a patient and pleasant experience throughout the process.
I like the site.
22 May 2026
Unprompted review
Reply from Specialty Life Insurance
Thank you for sharing!
I was sure I was not going to, but fell for.
I was sure I was not going to
Sign up, but after the licensed guy presented; I brought out my card to sign up.
14 May 2026
Reply from Specialty Life Insurance
Thank you for your feedback. We’re glad to hear that our licensed representative was able to clearly explain the coverage and help you feel confident in your decision to sign up.
My experience with Ronald (rep) was…
My experience with Ronald (rep) was outstanding. Took alot of time to explain things, get to know me and what life insurance I am asking for . I had to go back and forth over a couple of days but each time I was given 100% .
20 May 2026
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