Sparetoolparts Reviews 

Great company to deal with, sorted part I needed with no problem swiftly and easy to understand, well done, kept no in phone for future.

DO NOT BUY FROM THEM....

1 ordered a Milwaukee 3/8th anvil from them at the begining of August. Then was getting the "we haven't forgotten about you" emails. I emailed them on 13th of August wanting a update on the part I ordered. Someone called James duffin replayed with they should be getting the part that week. Then on the 27th of August I asked them again when am I going to get the part there response was there going to contact Milwaukee and find out when there getting it in and james will get in contact with a EPA that I never got.

Skip a couple weeks then I emailed them on the 27th of September asking for a refund because it was taking too long. There response was Milwaukee have it on back order so again I asked for a refund because it was taking too long. Then on the 29th of September completely ignoring the fact that I've asked for a refund twice already they said they are getting it that week. Now skip to the 7th of October now 11 weeks down the line I've still not had an email saying that It has been sent. I've now for the 3rd time asked for a refund and now waiting to hear back from them.

This time hopefully I get a refund like I requested.

first class, no complaints

He new everything about the item brilliant and friendly

James was very helpful and knowledgeable locating parts for our Makita shredder.

Helpful ,cheerful and able to advise me of right part I need

Very helpful

Ex service good communication nothing to much trouble

James Duffin was polite, knowledgeable and made my ordering experience seamless.

I had issues with the website but contacted the supplier who responded in a very prompt and helpful way

Very helpful great service

Completely useless.

- Ordered a small part for a ryobi saw. Horrific pricing for such minor part.
- After ordering, no delivery date.
- Then got a number of emails saying 'sorry we haven't forgotten about you' but with no actual update on delivery.
- I contacted the business saying I wasn't happy as at the prices these should be in stock not shipped from a long way away, or at least give me a date.
- No response at all.
- They then cancelled my order and I just got an automated refund email.
- So I emailed again and I got a message back saying they don't have these items with a smiley emoji.

I'm not sure if they think this is amusing but to waste three weeks of my time to not then send a product is pathetic.

James was very helpful and advised me on things I didn’t understand he is an asset to your company

Item never received after several excuses the seller stopped replying

I was helped by a very helpful and competant person.

I'm a tad surprised at the (very few) negative reviews I've been reading here. I suppose it's a case of "you just can't please some people". I remember reading one some time ago, relating to a holiday resort. The reviewer complained that the beach was littered with seaweed!

Hi Really nice guy on the phone and helped me out by sending exploded views,which helped bring my neglected machine back to life.prompt and accurate assistance.

excellent service parts ordered and on there way