SoundMAGIC Europe Reviews 

168
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional product quality and phenomenal sound, often noting its crystal clarity and precise audio. Many people highlight the incredible value for money, finding the products well-priced and a bargain given their performance. Reviewers also frequently commend the quick and efficient delivery service, with items arriving promptly and in perfect condition. However, some customers also noted concerns regarding product durability, with some experiencing issues like cables cracking or buttons failing after a relatively short period. A few other people also felt that the earbuds could be large or had difficulty achieving a proper fit, impacting comfort or sound seal for active use.

What people talk about most

Product

Consumers find the product to be positive, with many reviewers praising its sensational quality, excellent... See more

Quality

People report positive experiences with quality, highlighting the sensational product quality, excellent... See more

Price

Customers consistently note positive experiences with price, often highlighting the incredible quality and... See more

Value for money

Users describe positive interactions with value for money, with many reviewers praising the incredible... See more

Delivery service

Reviewers express satisfaction with the delivery service, frequently highlighting quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow, these headphones are seriously amazing. This is the first time I’ve tried corded phones with a type c plug with the d to a converter in the plug and it’s so convenient for iPhones and modern pc’s... See more

Rated 5 out of 5 stars

The headphones are exceptional. I did have some sony which has to be connected to another lead to insert in my phone. These constantly failed so I found these with a usb c already attached😀. The soun... See more

Rated 5 out of 5 stars

Began using SoundMagic in-ear headphones about a decade ago on the advice of a pro musician friend and couldn't be happier, to the extent that I've been buying them for relatives for Christmas and bir... See more

Rated 5 out of 5 stars

These wired E80D Soundmagic headphones are great. Nice sound, light and with an in wire volume control. They have an inbuilt DAC and have a Type-C connector, and so plug straight into my mobile. I rea... See more


Company details

  1. Audio Visual Equipment Supplier

Written by the company

Buy official SoundMAGIC headphones and earphones in the UK and Europe. Award winning wired and wireless headphones including the SoundMAGIC E10.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

168 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(168)

65 reviews in the last 12 months

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Rated 1 out of 5 stars

Stay away

I would love to comment on the quality of the headphones however I have never received them. I received an email 1 month ago stating they were "on their way" however australia post have them on tracking as being delayed. The company has not responded to my emails. I don't care if they are good, in fact I am not convinced they exist. Stay away.

22 September 2020
Unprompted review
Rated 1 out of 5 stars

What a scam

What a scam. Bought the e11bt twice because I thought the first ones were knockoffs. The second ones from the official site. They last 6 hours tops fully charged. And doesn't look like the picture on the box. The buttons aren't white for instance. Stay far away from this ludicrous company!

12 September 2020
Unprompted review
SoundMAGIC Europe logo

Reply from SoundMAGIC Europe

If you purchased directly from our site they would not be counterfeit. We are the official UK Distributor for SoundMAGIC and all our products are genuine and sourced directly from SoundMAGIC in China.

Rated 5 out of 5 stars

Very good value headphones

Very good value headphones. Not always super-durable, but I've returned to them repeatedly as they offer much better sound than their price point suggests. I've just ordered directly through their website for the first time, and the order turned up quickly and with a nice double discount.

18 July 2020
Unprompted review
Show reviews in all languages. (168 reviews)

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