SoundMAGIC Europe Reviews 

168
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product's exceptional sound quality, often described as crystal clear and precise, delivering great clarity and bass. Many people frequently highlight the excellent value for money, noting that the products perform well above their price point. The delivery service also receives consistent praise for being quick, prompt, and efficient. However, some customers also noted issues with durability, mentioning that products sometimes developed cracks in cables or buttons stopped working within a couple of years. A few other people also felt that the sound performance, particularly the bass, was merely average or light, and some found the earbuds uncomfortable or unable to provide a good seal.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing them as excellent, sensational, and... See more

Quality

Customers consistently note positive experiences with quality, praising the sensational and excellent product... See more

Price

Customers consistently express satisfaction with the pricing, often highlighting the great value and quality... See more

Value for money

Consumers find value for money to be positive, with many reviewers praising the incredible quality and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow, these headphones are seriously amazing. This is the first time I’ve tried corded phones with a type c plug with the d to a converter in the plug and it’s so convenient for iPhones and modern pc’s... See more

Rated 5 out of 5 stars

The headphones are exceptional. I did have some sony which has to be connected to another lead to insert in my phone. These constantly failed so I found these with a usb c already attached😀. The soun... See more

Rated 5 out of 5 stars

Began using SoundMagic in-ear headphones about a decade ago on the advice of a pro musician friend and couldn't be happier, to the extent that I've been buying them for relatives for Christmas and bir... See more

Rated 5 out of 5 stars

These wired E80D Soundmagic headphones are great. Nice sound, light and with an in wire volume control. They have an inbuilt DAC and have a Type-C connector, and so plug straight into my mobile. I rea... See more


Company details

  1. Audio Visual Equipment Supplier

Written by the company

Buy official SoundMAGIC headphones and earphones in the UK and Europe. Award winning wired and wireless headphones including the SoundMAGIC E10.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

168 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(168)

65 reviews in the last 12 months

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Rated 1 out of 5 stars

E50C from the official SM UK store (opinion June 8, 2024)

The first E50C I bought was from AliExpress on June 25, 2021. Straight out of the box, without any "warming up" of the headphones, it had the best sound I've heard so far from this type of headphones. There was almost no need for additional frequency adjustment via the player's equalizer. The sound was clean, clear, direct, and crisp. Any change to a specific frequency via the 2-steps in EQ was clearly reflected by the headphones. It was the best 5 months of my outdoor life musically. However, after 2 months of use, listening to music between 2 and 4 hours a day, the insulation of the cable started to fall apart. After about another 3 months, the insulation of the upper part of the headphones, which is in direct contact with the atmospheric conditions from outside, completely fell off. I stopped using them as my phone is more valuable than the headphones.

I bought the second E50C from a shop in Bulgaria this year (2024). Unfortunately, it was a disappointment in every sense of the word in terms of sound quality. There were too many and ugly low frequencies and too few and ugly high frequencies. No amount of playing with the EQ frequencies could save them from the dustbin.

I bought the third E50C from the company's official website store in the UK this year, 1 month later than the previous ones I bought from Bulgaria. Again, it was a letdown in terms of sound quality compared to those from AliExpress. After a solid "warm-up," there was almost a complete lack of low frequencies. They only started to come on when setting the EQ from 10 steps up, and yet they were nothing like the low frequencies of the first ones I bought. Mid frequencies - were not the same.. As for the high frequencies, I could make some compromise, albeit a significant one. My hearing says is that the sound quality is equal to that of the 10-15 (20) euro Sony headphones with the essential difference that Sony offers neither very high nor very low bass when the equalizer is set to "Flat".

For all three E50C models, I used a phone with an audio DAC built-in and turned on, and PowerAmp as a music player.

In conclusion, I can say the following about the headphones I bought from the company's store in the UK: If you listen to music on this type of headphones for a minimum of 2 to 4 hours per day, and if you have been using this type of headphones for years, trying out all known manufacturers, you cannot expect a sound that is different from the sound of Sony for 10-15 (max 20) Euros - neither after taking them out of the box nor after a solid warm-up.

13 May 2024
Rated 5 out of 5 stars

Superb set of earphones

Superb set of earphones! They sound amazing, with fantastic clarity. The bass is not overpowering giving a more natural sound. Super quick delivery and nice touch with the cheeky sweet!

17 May 2024
Rated 5 out of 5 stars

Long overdue wait

Purchased Soundmagic wired headphones in the past and have enjoyed the sound quality they provided, though the control pad did have issues they were still very good.

17 May 2024
Rated 5 out of 5 stars

I have been using SondMgic headphones…

I have been using SondMgic headphones for the last 10 years and have not found the need to use any other headphones. I've had two pairs of their E10's which I thought were great, but have now purchased their E80C's which I think sound better than the E10's, so win-win...

8 May 2024
Rated 5 out of 5 stars

Ordered hp151 on 21st April 2024 from…

Ordered hp151 on 21st April 2024 from India and received it on 29th April 2024 at my home. The headphones are awesome sounding. The build quality is awesome and sturdy. Just that there is a bit of sound leakage from behind the ear as the seal is not perfect so I have to put them on/over the ears rather than around the ear. When I put them on the ear the sound is completely satisfying. It’s neutral and everything comes thru.

22 April 2024
Rated 1 out of 5 stars

Soundmagic E80 Wired Earbuds No…

Soundmagic E80 Wired Earbuds No Microphone HiFi Stereo Earphones Noise Isolating in Ear Headphones Comfortable Fit Super Bass for Audiophile Blue

I bought 2 sets of these. The first arrived with the coating on the wires cracked and within a day it had started to peel off. Left a message on Amazon, no response from SoundMagic, Amazon gave me a gift voucher to replace them. The new headphones peeled away along the length of the wires within days - I left another message on the seller's site on Amazon and have received no reply. Both the product and the company are useless - faulty product and no customer service.

1 November 2023
Unprompted review
Rated 1 out of 5 stars

Never received my order and they don't…

Never received my order and they don't reply my emails, avoided buying them from Sound magic au,

21 February 2021
Unprompted review
SoundMAGIC Europe logo

Reply from SoundMAGIC Europe

We are SoundMAGIC Europe and do not have any control over SoundMAGIC AU - we're sorry to hear you had poor service from them.

Rated 2 out of 5 stars

Cheap sound

Delivery was extremely fast, which is great!
However, the sound quality is awful, and feels extremely cheap

13 January 2021
Unprompted review

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