SoundMAGIC Europe Reviews 

166
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional sound quality, clarity, and bass, often noting it rivals more expensive alternatives. Many people highlight the excellent value for money, finding the products to be a bargain given their high performance. Reviewers also appreciate the prompt and efficient delivery service, with products often arriving quickly and in perfect condition. However, some customers expressed concerns about the durability of the products, with some experiencing issues like buttons failing or cables cracking after a relatively short period. A few other people also felt that the fit of the earbuds was not ideal, leading to discomfort or a lack of bass response due to an improper seal.

What people talk about most

Product

Clients share positive opinions on product quality, with many describing it as sensational and excellent,... See more

Quality

Customers had positive experiences with quality, frequently praising the sensational and excellent product... See more

Price

Users describe positive interactions with price, frequently highlighting the great value and quality for the... See more

Value for money

Consumers find value for money to be positive, with many reviewers praising the incredible quality and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting quick and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Just purchased new S20BT my 5th Sound Magic earphones and, I think, my 3rd S20s. The first 3 pairs lasted well for relatively affordable products, and I really loved the sound. The last pair of S... See more

Rated 4 out of 5 stars

Great headphones, especially for the price. The website was straightforward to use and the headphones arrived quickly. The ear buds are quite large, even using the smallest cover, so whilst they fit f... See more

Rated 4 out of 5 stars

Nicely designed and packaged. There are a wide variety of ear-tips and some of them fit. The sound is acceptable for in ear buds but not really exceptional. I have a pair of E10s which I find more acc... See more

Rated 4 out of 5 stars

I am very impressed with my purchase (especially at this price-point). I bought them after reading a recommendation in What Hi-Fi and bought them wondering if I could improve my experience of using... See more


Company details

  1. Audio Visual Equipment Supplier

Written by the company

Buy official SoundMAGIC headphones and earphones in the UK and Europe. Award winning wired and wireless headphones including the SoundMAGIC E10.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

166 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(166)

63 reviews in the last 12 months

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Rated 5 out of 5 stars

The headphones are exceptional

The headphones are exceptional. I did have some sony which has to be connected to another lead to insert in my phone. These constantly failed so I found these with a usb c already attached😀. The sound is crystal clear and very precise. My music is very important to me so a good pair of headphones is what makes all the difference. Price wise a snip compared to other brands. Comes with own little storage box and different size buds. Great product❤️

27 February 2026
Rated 5 out of 5 stars

Very pleased

Very pleased, packaged very nicely, prompt delivery. Lovely headphones, I got the pods with 3.5m jack. Good length of cable, sounds great

23 February 2026
Rated 5 out of 5 stars

Excellent balanced phones

Wanted balanced earphones to use with my DAP and the soundmagic E80's were the ones i chose after reading loads of reviews. With the 3.5mm jack they are very good but with the 4.4mm adapter i bought seperately (My player takes both sizes and the adapter is a different make) they are excellent. I am not an audiophile by any means and i cannot begin to explain the difference between the 3.5 jack and the balanced 4.4mm jack, but the difference in the power output to the phones makes me hear music clearer, if that makes sense. ie, the instruments seem to be seperated more and the bass does'nt just crash in but is more subtle, just nicer to listen to the music.

23 February 2026
Rated 5 out of 5 stars

Soundmagic E10

Thank you for a great service and a quality product ,at a great price, this is the 3rd pair od E10's I have purchased, just great for the outlay.

16 February 2026
Rated 4 out of 5 stars

Apologies - review rewrite

I am re-writing this review to amend my part in wrongly disparaging this business. While there were functional issues with the product itself, the customer service i recieved was outstanding, considerate, and generous. I apologise to the team at SoundMagic for my previous review and 1 star rating and reviewing the product and not the service. Thank you for your service and for informing me on the proper use of these review platforms.

1 October 2025

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