SO Resi Reviews 

Nikolay was hands down the best progression consultant we could have asked for when selling our resale property. Our chain was close to collapse due to an inept broker and solicitor, high stress and my anxiety was through the roof! He chased multiple times a day every day and kept me informed at every instance. He kept communication coherent for everyone involved. He was persistent but firm, and understanding about our situation as well as incredibly hard working, messaging late into the afternoon/evening to follow up when clearly he struggled to get back to me during the day (I really appreciate this as it shows he understood how anxious I was) I can’t thank him enough for helping him sell our lovely home and secure our future forever home! Klaudia was also amazing as she progressed us to exchange when Nikolay was on annual leave.

My sales consultant Tracy, kept me informed throughout the whole processs.
She was incredibly knowledgeable & helpful and always happy to help.

Her responses were super quick & her customer service was excellent!

Fran was amazing from the start of our application for a so Flexi home all the way to the day we moved in! I think we were in contact over a period of 6 months whilst the houses were being completed & plot allocation could begin. Over this time she was always available through email or over the phone to keep us up to date. I still see her around the neighborhood working hard to get houses prepped for future tenants! Couldn't be happier with our experience & house thanks to Fran!

Smooth process and helps me a lot to have a our dream house.

Vanessa showed us around our flat and she was very friendly and helpful. She has explained the whole process for Share to Buy and I have been very happy with everything. I would recommend SoResi.

Sylvana was a star and I cannot fault her. The solicitor was dreadful which made her job more difficult. Changing lawyers might be worth considering.

Our experience with SORESI has been very positive. Huw and Renee have been hugely helpful in the process of viewing and applying for a property and welcoming at all times. Huw has been great at communication, responsive, and hugely knowledgeable on information about the property and the details of the ongoing shared ownership process. His approach has made us feel comfortable to ask questions at all times. I would recommend SORESI based on their ethos and their transparency.

Great team and special thanks to Malcolm for all the support and guidance.

Huw was very efficient in responding to all the queries I made throughout the process. He was always helpful, professional, and quick to reply. He was also very accommodating when I needed to visit the flat again to take some measurements, which I really appreciated. Overall, a great experience and excellent service.

My husband and I moved into our new flat in March and had such a great experience with Piers Garnham - we know we are a bit late with our review (sorry Piers!) but just wanted to express how attentive and speedy Piers was with communication and getting us our flat as soon as possible. Amazing experience with SO Resi after having issues prior to this trying to get a flat - such a relief how speedy it was!

I am currently in the process of purchasing a property through SO Resi and so far I’ve had a really positive experience throughout what has honestly been quite a stressful process at times.

I especially want to mention Renee, Huw and Amber-Leigh, who have all been incredibly supportive, responsive and reassuring throughout the journey so far. As a first-time buyer, there have been moments where things became overwhelming, particularly with mortgage delays and additional lender requirements, but they have always been professional, patient and understanding.

Amber-Leigh has been consistently helpful with updates and communication, Renee has been incredibly reassuring and supportive during difficult moments, and Huw has also been very approachable and professional throughout the process.

The team has genuinely made me feel supported rather than just another case number, and I really appreciate the level of communication and care shown during such an important milestone.

Thank you again to the SO Resi team for all your support so far.

I had a great experience with Huw Baldwin at So Resi. He was so friendly, helpful, and supportive throughout the whole process of choosing ,buying,understanding the whole process, the steps i have to follow,going through all the paperwork for my new home. He always took the time to answer my questions and made everything feel much less stressful and easier to understand. I really appreciated his professionalism and kindness, and I would highly recommend him and So Resi,to anyone looking to buy a home in London

I had a really positive experience working with Nikolay during the sale of my apartment. From start to finish he was professional, approachable and extremely responsive, and he made what can often be a stressful process feel much more manageable.

Communication was excellent throughout, and we always felt kept up to date and supported. Nikolay was proactive, quick to help whenever issues arose, and genuinely seemed to care about getting things progressed smoothly for everyone involved.

He was also a pleasure to deal with on a personal level: friendly, honest and easy to reach whenever we had questions.

I genuinely don’t think I could have managed the process without him, even to the point that when my case was reassigned, I specifically asked for it to go back to Nikolay again, which I’m sure, given the complexities of my transaction, may not have been his ideal scenario!

We’re very grateful for all of his help and would happily recommend both Nikolay and the team at SO Resi to anyone going through the selling process.

Communication was excellent, incredibly helpful and have helped make this first part of our purchase much less stressful!

Myself and my partner have had an amazing buying experience with So Resi and our wonderful sales consultant Anna (Nottingham). Anna was polite, professional, flexible and made the process seamless. Thankyou so much Anna. Kim and Aaron

Great experience, staffs were very helpful and quick responding. Thank you for your service

So Resi have helped with the sale of my shared ownership flat and overall has been really positive. Lubna has been my main point of contact and she’s always being really responsive, friendly and helpful guiding me through the different stages. The photos and Rightmove listing all looked great too.

Excellent Experience, Ariana was amazing, very prompt at replying to all of my questions and kept me well informed during the process. They even went above and beyond to help with up front funding of conveyors

My process of selling was quick, efficient and very easy and simple to follow

Thank you very much!

After speaking with Temel I felt really calm and reassured about the process of shared ownership. I’m confident if I ever had any further questions or needed assistance he would be there to ask. The apartment is lovely, and comes with everything I would need to make my home. Fingers crossed everything goes as planned with my mortgage application, but I can’t fault the service I’ve received. Really clear, helpful and friendly. Thanks Temel!

I have been dealing with Jacqui and Andrea throughout the process of getting on the property ladder through SO Resi. Everything is new to me and I'm absolutely clueless and a also a nervous wreck at times.

They have been contactable, reassuring and available to answer any questions or queries that I have had through the process.

We're almost at the finishing line now (I think!) - thank you both so much!