We are pensioners,and hadn't thought about buying a property share! We went to see Anna Murray & Tyler Hendericks in their So Resi office, they were so informative, nothing too much trouble, however t... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
SO Resi is the brand for shared ownership homes by Metropolitan Thames Valley Housing that makes home ownership possible for more people. Find out how SO Resi can help you get on the ladder. Stay connected with us on socials! Find us on Instagram, YouTube and TikTok by searching @soresihomes
52 London Road, TW1, Twickenham, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So Resi have helped with the sale of my shared ownership flat and overall has been really positive. Lubna has been my main point of contact and she’s always being really responsive, friendly and helpful guiding me through the different stages. The photos and Rightmove listing all looked great too.

Reply from SO Resi
Excellent Experience, Ariana was amazing, very prompt at replying to all of my questions and kept me well informed during the process. They even went above and beyond to help with up front funding of conveyors
My process of selling was quick, efficient and very easy and simple to follow
Thank you very much!

Reply from SO Resi
After speaking with Temel I felt really calm and reassured about the process of shared ownership. I’m confident if I ever had any further questions or needed assistance he would be there to ask. The apartment is lovely, and comes with everything I would need to make my home. Fingers crossed everything goes as planned with my mortgage application, but I can’t fault the service I’ve received. Really clear, helpful and friendly. Thanks Temel!

Reply from SO Resi
I have been dealing with Jacqui and Andrea throughout the process of getting on the property ladder through SO Resi. Everything is new to me and I'm absolutely clueless and a also a nervous wreck at times.
They have been contactable, reassuring and available to answer any questions or queries that I have had through the process.
We're almost at the finishing line now (I think!) - thank you both so much!

Reply from SO Resi
Big thank you to Edgar who helped me purchase my first shared ownership flat. Edgar guided me on what I needed to do to purchase the flat, regularly keeping me up to date on any timelines and clearly answered any questions I had.
Buying my first flat has been an extremely smooth and stress-free process!
I'd highly recommend SoResi to anyone considering buying their first home. Massive thanks again to Edgar.

Reply from SO Resi
So far our journey with So RESI has been plain sailing! We were kept in the loop with our allocation process and the whole team during this were amazing! They helped us choose our dream home and had all the details and answers to the questions we had. We are just waiting for our home to be finished and handed over but so far the communication has been phenomenal compared to other sales teams we have used for shared ownership on the past! We even get a monthly newsletter with all the building progress included!

Reply from SO Resi
We’ve had a really positive experience purchasing our flat with So Resi. The whole process can be quite stressful, but Klaudia made a huge difference for us. She was incredibly helpful, responsive, and really pushed things forward when we needed it most. Her support and dedication helped speed up the process, and we always felt like we were in good hands. We’re very grateful for everything she’s done and would definitely recommend So Resi to anyone looking to buy a home.
Thank you again, Klaudia!

Reply from SO Resi
I had an amazing experience with them. Edgar was very helpful and kind from the first time we spoke by phone. The entire team was also very professional, they explained everything and answered all my questions any time I needed. I never thought buying a property would be thst easy! I highly recommend going through the process of buying a property with SO Resi.

Reply from SO Resi
Jacqui and the team have been fantastic throughout the whole process. Jacqui was always available for viewings and consistently so helpful, approachable, and supportive at every stage.
Communication has been excellent and everything has been handled smoothly and efficiently, which made what can be quite a stressful process feel much more manageable.
I’m really grateful for all the help and support along the way — it’s been very much appreciated.

Reply from SO Resi
SO Resi was perfect and very effective in securing my new home, the whole process was extremely smooth thanks to Weronika and her team helping me along the way. They were very friendly from the start and handled all questions very well and provided me with all the info I needed to feel comfortable moving in. Would definitely recommend SO Resi for those looking to find a new home!

Reply from SO Resi
After a long process we are finally moving into our property..... and a big shout out to our amazing Sales Executive Anna Murray who's been with us from day one. Thank you for your all support and guidance throughout the whole adventure. You execute this. Thank you

Reply from SO Resi
Klaudia’s support and professionalism has been second to none! An absolute asset to the company!

Reply from SO Resi
Klaudia at SoResi went above and beyond to help us with what became a troublesome purchase. She was knowledgeable and very helpful in all aspects of the process . Her calm can do attitude made it easier for us to ride the bumps we faced which sometimes were very frustrating she calmed the situation with her inimitable approach. She always made us feel listened to and understood

Reply from SO Resi
Terrific all round help and service from Ariana, who answered every question and was more than helpful all round. An excellent advisor. Can’t thank her enough, would recommend her to anyone. Fully appreciated. Thanks a Million.

Reply from SO Resi
Maeve was lovely, very informative and helpful for us as first time buyers. Answered phone calls promptly and was kind and polite.
Thank you

Reply from SO Resi
Edgar is excellent sales consultant. Prompt service, punctual, detailed and clear in explanation. We look forward to proceed buying the property we are dealing with him now.

Reply from SO Resi
Klaudia is always professional and happy to assist.
with prompt replies and concise information

Reply from SO Resi
Weronika assisted with our rent to buy scheme. I am very happy with the service and the help Weronika provided.
Very straightforward process and recomendable.

Reply from SO Resi
I had a really positive experience with So Resi. Weronika was especially helpful throughout the process and made a big difference in helping me understand what was happening at each stage. She explained the process clearly, and helped calm my nerves when things felt uncertain. Overall, the process felt much smoother than I expected, and I’m very grateful for the support.

Reply from SO Resi

Reply from SO Resi
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.