Solace Health Reviews 

My advocate did all she could to get me into a pain management program. I appreciate all of the help from the doctor to the advocate, they were caring and concerned about my pain. It was a pleasure working with them. Thanks for all the help.

Having Sarah as my go to person. It is nice have someone to communicate with.

Lisa has stayed in contact and has been
a great help. I would recommend to
anyone.

She is helping me in ways I didn’t think possible

Wendy was very helpful with everything

Communication, experience, and courtesy!

Tracy is working behind the scenes to find me the correct medical treatment and transportation to appointments.
Very helpful!

Crystal is doing everything she can with my case. So far no word but we are both hopeful I’ll be getting the GLP-1 soon.

My Solace representative, Denise Belk, has been
so helpful in helping navagate the and learning what support is availble for my als condition.

Kimberly is thoroughly addressing my needs and good follow up

I didn’t know that someone was available to me to help me the get through the difficulty of getting into the new program for my prescription.

She listens and offers valuable solutions.

she helps out a great deal with me and she is very respectful ifeoma she is a great person and we laugh and have fun and she has a good reputation and she works well with my needs

What a lousey company. I scheduled an appointment over a week ago for today @ 3:40 pm. I get an email stating that they are running more than 10 minutes behind. They denied me when I asked them to reschedule then they sent me an email telling me that they lost my information. That they didnt have a confirmation of my email. I sent them the emails that they sent me. I refuse to do business with a company that loses my information and denies any contact. Must be a testament to how they do business and that's lousy.

No contact. Just a bill for $300.

Solace I would definitely recommend to anyone who needs an advocate, who needs someone to help and be in your corner. My experience was above my thoughts and expectations of a place of people who care and will do their best to accommodate you. I was never left in the dark about anything. Or had to wait for someone to call me and update me before, during and after. My customer service rep Tiffany is the best person I've had the pleasure to work with during my process of getting a medical need met. She was on top of getting information, finding out what the next step. She worked with my Dr and did the work to make it less stressful on my Dr.! She advised my whole medical team with great information and what the best out come would be by keeping up during the whole process. She's amazing! Plus she's looking into other things I may need or would benefit from. Definitely would recommend Solace to everyone!

It has only been a month so I really can’t judge. But of what I’ve seen of Kaylee she is very impressive. I need more time to make an educated decision. Thank you

Thanks for everything

Their charges to my Medicare are questionable. I would spend five minutes on the phone with my patient advocate and they would bill Medicare for an hour and 30 minutes. And that didn’t happen just once but multiple times. And multiple charges on days that I never met with the Patient advocate. I called Medicare to report it and they said that they weren’t allowed to report fraudulent activity on these type of billing codes! WTF!. I loved my Patient advocate, but anybody that is taking advantage of Medicare I won’t have anything to do with.