My case gets more complicated every single day. The wait for proper imaging and the injuries I'm left with mean my case isn't being treated. Complicated insurance policies and delayed payments are par... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Debra is extremely helpful and knowledgeable. I wish I would’ve found this site sooner. Without even being there she has caught dangerous problems with our mom’s care and taken steps to get them cor... See more
Company replied
I was assigned an advocate who didn't inspire my confidence. When I requested another, I was assigned a very knowledgeable and well-spoken nurse who has navigated my confusion and worries admirably. H... See more
Company replied
I was amazed to find that Solace Health was a no cost company that works with Medicare to help seniors like me. They worked with my physician and pharmacy to get low cost Zepbound (Trizepatide) GLP-1... See more
Company replied
Company details
- Health Consultant
- Health Insurance Agency
- Insurance Agency
- Internet Marketing Service
- Life Insurance Agency
Written by the company
Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate—covered by insurance—who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the endless paperwork that gets in the way of care. We’ll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Our advocates bring an average of 16 years of experience, and they’ve already helped over 200,000 patients and families nationwide. Solace is covered by Original Medicare and many Medicare advantage plans. You’ll never pay anything beyond your standard deductible or coinsurance. Most patients pay $0 or a small amount per month. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who’s the right fit for your care.
Contact info
United States
- support@solace.health
- solace.health
4.5
Excellent
729 reviews
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Reply from Solace Health
We're so happy to hear we could be such a great advocate for you! Thank you for your kind words.
I sent a message to Rochelle but she…
I sent a message to Rochelle but she had not answered
14 July 2026
Reply from Solace Health
We are sorry to hear about the unresponded message. We are looking into this to ensure all inquiries are handled promptly.
A great experience
My advocate is top notch she's always on time with our meeting and she always tried to get everything done for me on a timely manner she always calls me to make sure that everything's okay
14 July 2026
Reply from Solace Health
We're so pleased to hear about your positive experience with your advocate. It's wonderful to know that their dedication and proactive communication have made such a difference for you. Thank you for sharing your feedback!
Its so assuring to know you have a…
Its so assuring to know you have a friend to help she calls me every week to update our plans or just to see of I need anything.
I Love It
13 July 2026
Reply from Solace Health
We're so happy to hear our team is providing such wonderful support and friendship! We truly appreciate your kind words.
I am more than surprised to receive…
I am more than surprised to receive such meticulous care and attention from Sonia. She always offers to make calls, she does research for me.. anything I need to make my life livable.
I feel so blessed to have Solace. It relieves the burden of on my daughters who have been caring for me and my husband who has been diagnosed with alzeimers past 10 years.
6 July 2026
Reply from Solace Health
We are so glad to hear that our care has made such a positive difference for you and your family. We understand the challenges you've faced, and it's wonderful to know we've eased the burden. Thank you for sharing your kind words.
I am very happy!!
13 July 2026
Reply from Solace Health
We are so happy to hear that you are very happy! We truly appreciate your wonderful feedback.
She answered all questions and got…
She answered all questions and got everything done with Insuance right away
13 July 2026
Reply from Solace Health
We are so glad to hear that all your questions were answered and everything was handled efficiently with your insurance. We appreciate your positive feedback!
My advocate Britt
My advocate Brittney Brooks has completely changed my life. She has gone above and beyond. My doctor even expressed to me how amazing of an experience that she has had collaborating with Britt!
13 July 2026
Unprompted review
Reply from Solace Health
We are so glad to hear about the incredibly positive impact our advocate has had on your life. It's wonderful to know that our team's dedication is making such a difference, and we appreciate you sharing this fantastic feedback.
I like it because Kaitlyn Erb is easy…
I like it because Kaitlyn Erb is easy to understand. She calls and checks up on me and my family. I appreciate her very much.
13 July 2026
Reply from Solace Health
We are so happy to hear about your positive experience and appreciate your kind words. We value your feedback.
Excellent Professional empathetic
Professional empathetic
Excellent response time
Was a bit lost until my advocate came on board
13 July 2026
Reply from Solace Health
We're so glad our advocate could provide the support and quick response you needed. Thank you for your kind words.
Satisfied with the service staff…
Satisfied with the service staff friendliness and the quality of their solutions.
6 July 2026
Reply from Solace Health
We're delighted to hear that you're satisfied with the friendliness of our service staff and the quality of their solutions. Your positive feedback is greatly appreciated.
Health care at my fingertips
I am so pleased with the total care I receive.
I love having the convenience of medical care literally at my fingertips. Thank you,
TN
5 July 2026
Reply from Solace Health
We're so pleased to hear you appreciate the convenient, total care we provide. Thank you for your kind words!
The staff and their service are great.
5 July 2026
Reply from Solace Health
We are so glad to hear that our staff provided you with great service. We appreciate your kind words!
Katherine is great and helps me in all…
Katherine is great and helps me in all things I can't solve myself.
12 July 2026
Reply from Solace Health
We are so happy to hear that our team member provided such excellent assistance. We appreciate your kind words and positive feedback!
Best decision ever
My advocate is very responsive to my texts or calls. She’s quick to resolve any concerns. It was the Best decision to partner with Solace Health.
12 July 2026
Reply from Solace Health
We're so happy to hear that our advocate is responsive and quick to resolve your concerns. Thank you for choosing us!
Reply from Solace Health
We're truly happy to hear that our advocate provided such a positive and helpful experience for you. We appreciate your kind words.
Reply from Solace Health
We're so glad to hear about your positive interactions with our team. We appreciate you sharing your experience.
My advocate is caring
My advocate is caring, engaging, and very involved in my care especially as it relates to my appointments and new services. She is on top of everything and keeps me updated on current status issues. I am grateful for her assistance and support.
11 July 2026
Reply from Solace Health
We are so pleased to hear about your positive experience and that your advocate is providing such dedicated and involved support. It's wonderful to know she keeps you updated and on top of everything.
My advocate is very thorough
My advocate is very thorough, kind, and on top of my health issues.
30 June 2026
Reply from Solace Health
We're so happy to hear that your advocate is providing such thorough and kind support for your health needs. We truly appreciate your positive feedback.
Best Customer Service
Natasha always delivers! She has gotten me excellent care, researches to find what doctors are covered under my insurance & calls me every two weeks to make sure everything is going well.
11 July 2026
Reply from Solace Health
We're so happy to hear about your excellent experience and Natasha's dedicated support. We appreciate you sharing your positive feedback!
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