This is a strange one, they have asked me to review Sofology when I have not taken delivery of furniture yet. I will review the service I received so far. 5 stars, excellent customer service from Jos... See more
Company replied
Location
Switch locationAbbotsinch Retail Park, Washington Road, PA3 4EP Paisley, GB
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See what reviewers are saying
Fantastic staff member call kev so helpful making sure I was happy every step of the way. They explained everything from Start to when would get our purchase lovely company to deal with so far
Company replied
So happy with our service at sofology paisley with the lovely Lisa! She showed us so many different options and kept in touch with us after we left to have a think about it. When we returned she was s... See more
Company replied
The quality of the sofa was terrible. Rejected and finally uplifted today. Will not shop again with scs, furniture in store not a representation of what will be supplied. Following feedback I have l... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Abbotsinch Retail Park, Washington Road, PA3 4EP, Paisley, United Kingdom
4.9
Excellent
3K reviews
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Sofology Paisley
Was in Sofology Paisley on Sunday. Bought a sofa with the help of Cyrill. He was friendly, helpful and knowledgeable about the products. Really happy with our purchase and the help we received. Would recommend the store if you’re looking for a friendly but not pushy staff.
22 March 2026
Reply from Sofology - Glasgow Paisley
Hi there, thank you so much for your review. We're pleased that you're happy with the service provided by Cyril and that you would recommend us! Have a great day 😊
Great experience
We were in the Abbotsinch, Glasgow store and were lucky enough to encounter Kev. He was knowledgeable and very patient.
He gave us time on our own to explore the store.
We left the store and had a wander and when we came back Kev was again available, but did not pressure us or crowd us. He simply let us take our time and then was happy to assist
20 March 2026
Reply from Sofology - Glasgow Paisley
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
The person who made our experience an enjoyable experience was Kimberly
The person who made our experience a good one was kimberly she had so much patience with us nothing was a bother to her she was very efficient and professional she is certainly can asset to your company
20 March 2026
Reply from Sofology - Glasgow Paisley
Hi there, thank you for your review. Another great review for Kimberly, we will make sure to pass this on! Have a nice day.
Sofology @ Abbotsinch
Sofology @ Abbotsinch. Staff very welcoming. ? Andrea helped us buy
18 March 2026
Reply from Sofology - Glasgow Paisley
Thanks for this fabulous review. We appreciate you sharing it with others!
Reply from Sofology - Glasgow Paisley
Receieved with thanks Fiona :-)
Reply from Sofology - Glasgow Paisley
Thank you for sharing your experience Andy!
Reply from Sofology - Glasgow Paisley
Thank you for awardingu s 5 stars Alistair!
The guy we spoke to explained…
The guy we spoke to explained everything very well about the sofas and the up keep of them
14 March 2026
Reply from Sofology - Glasgow Paisley
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Reply from Sofology - Glasgow Paisley
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Relaxing no pressure sales system
No pressure at the showroom. Quite a relaxing atmosphere. Great selection of sofas and the layout of the stock was briefly outlined by the staff. Once we were narrowing down our choice staff were very helpful with configuring the design, materials and colours. Good use of tech, tablets etc for getting us what we were looking for.
16 March 2026
Reply from Sofology - Glasgow Paisley
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Brilliant experience from Kevin H at…
Brilliant experience from Kevin H at the Paisley store. Was super helpful and provided information on each sofa as we needed it but didnt hover while we tried different ones. He was knowlegable and explained the different options but at no point did we feel under pressure to buy which can be a difficult balance in that kind of sales store. A credit to the company. Thanks again.
16 March 2026
Reply from Sofology - Glasgow Paisley
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
The salesman was helpful and generally…
The salesman was helpful and generally satisfactory
13 March 2026
Reply from Sofology - Glasgow Paisley
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Excellent choice
Excellent choice. Jane was extremely helpful whilst being professional and friendly.
15 March 2026
Reply from Sofology - Glasgow Paisley
Hi there, thank you for your review. Another great review for Jane, we will make sure to pass this on! Have a nice day.
Great customer service!!!
The girl who dealt with me was super helpful, friendly and explained everything really well. I loved that she wasn't pushy when advising of additional products to purchase.
3 February 2026
Reply from Sofology - Glasgow Paisley
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Me and my partner went to sofalogy…
Me and my partner went to sofalogy paisley Glasgow today , and the service was excellent 👌🏻
Heather Ross explain every detail very well and helped us out thank you so much 😊
11 March 2026
Reply from Sofology - Glasgow Paisley
Thank you for sharing your experience :-)
Fabulous choice!
Fabulous choice!
Staff very helpful...mia in paisley branch could not have done more for us...she answered every question we had...very knowledgable. We were very impressed.
7 March 2026
Reply from Sofology - Glasgow Paisley
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Reply from Sofology - Glasgow Paisley
Thank you for awardingu s 5 stars Laurie!
Cyril was so helpful and pleasant
Cyril was so helpful and pleasant. Didn’t hassle us or follow us around which happens in a lot of stores. Explained everything about the sofa and delivery.
5 March 2026
Reply from Sofology - Glasgow Paisley
Hi there, thank you for your review. Another great review for Cyril, we will make sure to pass this on! Have a nice day.
Fantastic service
This was my second time buying in Sofology. Plenty of choice and very friendly Knowledgeable staff. Cyril our salesman was very clear and informative about our choice. No pushy salesmanship. Certainly recommend.
8 March 2026
Reply from Sofology - Glasgow Paisley
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
We were given a lot of help and support…
We were given a lot of help and support from Kevin H. Great service!
7 March 2026
Reply from Sofology - Glasgow Paisley
Thank you for awarding us 5 stars!
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