Sofology - Glasgow Paisley Reviews 

3,049
TrustScore 5 out of 5

4.9

Abbotsinch Retail Park, Washington Road, PA3 4EP Paisley, GB


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Rated 5 out of 5 stars

This is a strange one, they have asked me to review Sofology when I have not taken delivery of furniture yet. I will review the service I received so far. 5 stars, excellent customer service from Jos... See more

Company replied

Rated 5 out of 5 stars

Fantastic staff member call kev so helpful making sure I was happy every step of the way. They explained everything from Start to when would get our purchase lovely company to deal with so far

Company replied

Rated 5 out of 5 stars

So happy with our service at sofology paisley with the lovely Lisa! She showed us so many different options and kept in touch with us after we left to have a think about it. When we returned she was s... See more

Company replied

Rated 4 out of 5 stars

The quality of the sofa was terrible. Rejected and finally uplifted today. Will not shop again with scs, furniture in store not a representation of what will be supplied. Following feedback I have l... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Abbotsinch Retail Park, Washington Road, PA3 4EP, Paisley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

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4.9

All reviews

(3,049)

17,360 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service from Kevin H

Fantastic service from Kevin H. He was very patient with us as we were very indecisive. He was very friendly and also good with our two kids. Great store and lots of choice.

7 March 2026
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Reply from Sofology - Glasgow Paisley

Thanks for visiting David :-)

Rated 5 out of 5 stars

Fantastic service

Fantastic service, Mia and Cyril were both extremely knowledgeable and couldn’t have been more helpful. We were given as much time as we needed to ask questions, check sizes, deliberate options without feeling under pressure, in fact the whole approach was to make sure we got the right thing for us. Found this a very refreshing approach compared to other shops we had been in where the sale seemed to be the priority.

6 March 2026
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Reply from Sofology - Glasgow Paisley

Thanks for sharing Jennifer :-)

Rated 5 out of 5 stars

Fantastic service, great experience

We visited twice and got great service both times. No pressure to buy, just genuine offers of help and advice.
When we returned ready to make a purchase, Andy took his time talking us through all options, again no pressure, no rush, no up-selling. A really wonderful experience, thank you Andy!

28 February 2026
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Reply from Sofology - Glasgow Paisley

Thank you for this great review Katie, we are so happy to hear that Andy was so helpul during your visit :-)

Rated 5 out of 5 stars

Our sales exec Kevin new the range we…

Our sales exec Kevin new the range we were interested in in great detail and helped in answering our queries and was both professional and engaging throughout

3 March 2026
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Reply from Sofology - Glasgow Paisley

Thank you for sharing your experience George!

Rated 5 out of 5 stars

The staff at the Paisley branch of…

The staff at the Paisley branch of Sofology are absolutely amazing !!! Nothing was too much trouble anything I wasn’t sure of they explained in full. A special thanks to Nina who was fantastic and more than helpful.

2 March 2026
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Reply from Sofology - Glasgow Paisley

Thank you for choosing Sofology! We are pleased that Nina was so helpful during your visit!

Rated 5 out of 5 stars

Sofology Paisley

Staff member in our local store was very friendly and knowledgeable.

1 March 2026
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Reply from Sofology - Glasgow Paisley

Thank you for awarding us 5 stars Mrs Rodgers.

Rated 5 out of 5 stars

The guy today went above and beyond…

The guy today went above and beyond today to help us. I had specific measurements that I needed and he delivered

28 February 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Rated 5 out of 5 stars

Had the best non pushy experience…

Had the best non pushy experience buying from Sofology. The sales person (Nina Salimi)was fantastic from beginning to end.

22 February 2026
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Reply from Sofology - Glasgow Paisley

Thank you for taking the time to leave a 5-star review!😊

Rated 5 out of 5 stars

Customer service

Staff member Brian was excellent at explaining everything to myself an husband nothing was a bother great customer service

26 February 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thank you for your review. Another great review for Brian, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

New sofa, again we chose sofology

Again, we've bought our second sofa from sofology. Great people in showroom, no pressure and allow you to decide and no hard sell.

7 February 2026
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Reply from Sofology - Glasgow Paisley

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

Excellent customer service from paisley…

Excellent customer service from paisley store, warm , friendly and very knowledgeable

21 February 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

We were approached by Kev on our…

We were approached by Kev on our arrival, who was very welcoming and friendly, what I did like was he introduced himself and said if we need any help just to give him a shout. No pressure buying from him fantastic, we went on to order our sofa, so look forward to it being delivered.

21 February 2026
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Reply from Sofology - Glasgow Paisley

Thank you for this great review, we look forward to delivering your new furniture Marjorie :-)

Rated 5 out of 5 stars

As always sofology so helpful & staff…

As always sofology so helpful & staff very friendly in store everytime!!
Cyril great with our daughter & goes on about him all the time & how friendly he was! Wrote her a little note about starting school in August. Lovely touch! Cant wait for new couch have previously bought from this store 6 years ago only reason getting a new sofa is because moving house otherwise absolutely nothing wrong with the sofa stayed in great condition despite having baby/toddler mess!

21 February 2026
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Reply from Sofology - Glasgow Paisley

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Rated 5 out of 5 stars

Amazing Service, Helpful Staff

I visited here at the weekend and was supported by Rachel in the store. She was so helpful and knowledgeable. She made something I was quite stressed about feel so easy. I was so grateful for how I was made to feel, excited for my new sofa now. Would recommend, she could not have been more helpful. Outstanding service.

23 February 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Rachel. Have a great day 😊

Rated 5 out of 5 stars

Glasgow store and Cyril …

We went into the glasgow store initially just to look around but with half an intention to buy, Cyril was exceptionally helpful without being pushy, we had all the time in the world to sit and try the sofas. We went back later that day to look again. We eventually went home and ordered online as Cyril had put the sofa we wanted into our basket. Lets see how the sofa is when it arrives. I have heard good things so not worried at all.

20 February 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Cyril. Have a great day 😊

Rated 5 out of 5 stars

Good service well informed about…

Good service well informed about products good quality and excellent value for money

22 February 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Great staff & selection. No fuss. Very friendly Great selection from door. & staff…

Great selection from doors & staff really friendly & helpful. No hassle no problem if asking questions plus advice not to be bothered with unnecessary sites..lol. but could ask for more really. Very accommodating. & Great selection.

22 February 2026
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Reply from Sofology - Glasgow Paisley

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

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