I have already submitted a great review for sofology. The young lady who helped us was fantastic. Very friendly, informative and a friendly face who made us feel relaxed and happy to view the various... See more
Company replied
Location
Switch locationUnit 4a, Kingsway West Retail Park, DD3 8RX Dundee, GB
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See what reviewers are saying
Great place to shop . Staff member introduced himself asked if he could help with anything explained back to look at sofa . Let us get on no pressure sales . When decided to go ahead with order asked... See more
Company replied
Good customer service and found what I was looking for. Encouraged to wonder around at my own pace and try different sofas. Ended up buying the first I seen. Salesman was friendly and explained everyt... See more
Company replied
Lovely sales staff Rhianna , she explained everything and helped us put everything in the basket as we had not decided. Also followed up with a phone call. Not got the goods yet, but hopefully it w... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 4a, Kingsway West Retail Park, DD3 8RX, Dundee, United Kingdom
4.9
Excellent
2K reviews
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Excellent service with no hard sell at…
Excellent service with no hard sell at all. Excellent service all round.
4 January 2026
Reply from Sofology - Dundee
Thank you for awarding us 5 stars :-)
We returned to Sofology in Dundee to…
We returned to Sofology in Dundee to purchase a new sofa. Derek greeted us and spent time discussing the sofa options we had chosen. Derek was very welcoming, friendly and extremely knowledgeable and helpful which gave us peace of mind in choosing the right sofa. The store was very clean & all staff greeted us with a smile - great customer service.
3 January 2026
Reply from Sofology - Dundee
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Derek. Have a great day 😊
Reply from Sofology - Dundee
Thank you for choosing Sofology :-)
A nice relaxing experience
There was a wide range to choose from. The two sales reps who assisted us were extremely helpful and knowledgeable. What I particularly liked was that they weren't too pushy, just explained the options available and let us choose.
4 January 2026
Reply from Sofology - Dundee
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Good service and no over selling
Derek was great. Didn’t crowd us but was attentive and had the information we needed.
4 January 2026
Reply from Sofology - Dundee
Thank you for sharing Paul
Brian was very helpful without being…
Brian was very helpful without being pushie. Very friendly and knowledgeable
4 January 2026
Reply from Sofology - Dundee
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Brian. Have a great day 😊
Sofa pleasure
The staff were friendly, informative and not over bearing. I felt the experience was enjoyable and pleasurable with no pressure to purchase.
3 January 2026
Reply from Sofology - Dundee
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Reply from Sofology - Dundee
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Reply from Sofology - Dundee
Hi there, thank you for your review. Another great review for Karen, we will make sure to pass this on! Have a nice day.
Amazing So simple to order zee explained…
So simple to order zee explained everything and was so helpful
31 December 2025
Reply from Sofology - Dundee
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We really appreciate you taking the time to share your experience. It means a lot to us and we’re so pleased to hear you’re happy. If you ever need anything in the future, our team is always here to help! 😊
Z was very accommodating and helpful
Z was very accommodating and helpful , he even entertained our children whilst we were in store , nothing was an issue and he was very good at recommending what would be suitable for a young family home.
28 December 2025
Reply from Sofology - Dundee
Hello, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Brilliant staff!
Brilliant staff!
Matt made us a lovely coffee and Cameron was so very helpful in us deciding on the model of sofa’s we decided on!!
All in all, excellent shopping experience!😊
31 December 2025
Reply from Sofology - Dundee
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Very helpful staff
Brian was incredibly helpful without being pushy. Very friendly and gave us lots of info and time to make a decision.
30 December 2025
Reply from Sofology - Dundee
Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Reply from Sofology - Dundee
Hello, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
The sales assistant was very friendly
The sales assistant was very friendly, knowledgeable and helpful. Remembered us from a previous visit. Asked relevant questions about what we were looking for and was very patient with us as we asked a lot of questions and wanted to look at multiple options. She showed us lots of fabric swatches, showed us different cushions. She wasn’t pushy.
29 December 2025
Reply from Sofology - Dundee
Thank you so much for taking the time to share your feedback with us.
Derek the sales man was very helpful he…
Derek the sales man was very helpful he helped us choose what kind of leather and told us everthing we needed to know
29 December 2025
Reply from Sofology - Dundee
Thank you for sharing your experience :-)
Great as always, happy as always
I kept Sofology for last coz I knew I would have found what I was looking for. Prices compared to others in some cases are even better.
Can't go anywhere else
29 December 2025
Reply from Sofology - Dundee
Thank you so much for taking the time to share your feedback with us.
I wanted to buy a sofa for my new house…
I wanted to buy a sofa for my new house I wasn't really sure what to get but Kamran really help me, he was very professional and his customer service was amazing, definitely will recommend everyone.
26 December 2025
Reply from Sofology - Dundee
Thank you for sharing your experience :-)
Brian was fantastic couldn't do more to…
Brian was fantastic couldn't do more to help and with difficulties with the system to put my sofa order in phoned me the next day to get it sorted and ordered couldn't recommend enough
29 December 2025
Reply from Sofology - Dundee
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
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