Salesperson explained everything in detail. He helped us choose in relation to our measurement of our lounge and what we were looking for. He was very approachable and made our experience very easy an... See more
Company replied
Location
Switch locationUnit 4a, Kingsway West Retail Park, DD3 8RX Dundee, GB
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See what reviewers are saying
Your sales person was very polite and put myself and my daughter in law at ease right away. Answered all questions with no hesitations and allayed any unsurities we may of had. Relayed the costs etc i... See more
Company replied
The sales people used a softer approach, no chasing clients around the showroom. Acknowledged, left to browse then opened up conversation after we had time to look at everything on display.
Company replied
Firstly the positives, very helpful sales staff, nice products. The downside the delivery people won’t put on shoe covers and if you don’t let them bring their outdoor footwear on to your carpets they... See more
Company replied
Company details
- Sofa Store
- also in
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 4a, Kingsway West Retail Park, DD3 8RX, Dundee, United Kingdom
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Store Review
Great salespeople, very accommodating and knowledgeable which made it easy to make the right choices.
18 January 2026
Reply from Sofology - Dundee
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Great people and lovely selection of…
Great people and lovely selection of sofas with lots of options to customise
8 February 2026
Reply from Sofology - Dundee
Thank you for awarding us 5 stars!
Lovely showroom to walk around.
Lovely showroom to walk around.
Friendly, helpful staff.
Good selection of sofas, colours and styles.
8 February 2026
Reply from Sofology - Dundee
Thank you for awarding us 5 stars Aileen!
Excellent service and quality...when…
Excellent service and quality...when back for more!
3 February 2026
Reply from Sofology - Dundee
Good afternoon, we are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Excellent Service
An extremely great store in Dundee, very well laid out, easy to view stock and excellent choice. Staff smart, well presented but more importantly polite. We made a purchase.
7 February 2026
Reply from Sofology - Dundee
Good afternoon, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Very helpful staff great customer…
Very helpful staff great customer service and explained any questions I had with ease .
4 February 2026
Reply from Sofology - Dundee
Thank you for your 5-star review! We appreciate your feedback and are glad you were satisfied with our service. Let us know if you need anything else.
Perfect place for picking next sofa
The whole experience was super easy staff attentive and made picking the perfect sofa the easiest it could be
6 February 2026
Reply from Sofology - Dundee
We are very pleased to hear that you have had a great experience while ordering with us. Thank you for taking the time to give us your feedback. 😊
Great store with beautiful quality…
Great store with beautiful quality sofas and more,fantastic helpful staff. This will be our third sofa from this branch, you can't beat the quality colour range.
6 February 2026
Reply from Sofology - Dundee
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Cameron from the Dundee store is very…
Cameron from the Dundee store is very pleasant and helpful
5 February 2026
Reply from Sofology - Dundee
Thank you for taking the time to leave a 5-star review!😊
Very straight forward and helpful
31 January 2026
Reply from Sofology - Dundee
Thank you for awarding us 5 stars Mr Macaffer
Reply from Sofology - Dundee
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Salesman Bryan was a pleasure to deal with.
Salesman answered all our questions and concerns without putting pressure on.
Was a pleasure to deal with.
1 February 2026
Reply from Sofology - Dundee
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Reply from Sofology - Dundee
Hi there, thank you for your review. Another great review for Brian, we will make sure to pass this on! Have a nice day.
Young girl was very polite and showed…
Young girl was very polite and showed us many sofas until we found the right one. Credit to the company
31 January 2026
Reply from Sofology - Dundee
What an amazing review, thank you so much for taking the time to write this 😊
Reply from Sofology - Dundee
Hi there, thank you for your review. Another great review for Zee, we will make sure to pass this on! Have a nice day.
In the Dundee branch buying a sofa…
In the Dundee branch buying a sofa today,served by Brian. Service was so helpful, he had remembered a previous visit and was able to recall what we needed and help further with our purchase. Good selection to view and everything explained thoroughly during the actual purchase.
31 January 2026
Reply from Sofology - Dundee
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
excellent service from Karen john she…
excellent service from Karen john she was very knowledgeable of the product I bought went through the application with me step by step sofology showroom was well laid out and pristine all round excellent service
31 January 2026
Reply from Sofology - Dundee
Thank you for awarding us 5 stars!
★★★★★ Excellent service
★★★★★ Excellent service
Fantastic service in the shop. The staff were friendly, knowledgeable, and really helpful throughout, taking the time to answer questions and make the whole process easy and stress-free. A very professional experience from start to finish so far. Highly recommended.
30 January 2026
Reply from Sofology - Dundee
Thank you for taking the time to share your experience :-)
Reply from Sofology - Dundee
Thank you for awarding us 5 stars Mr Bathie
Fantastic Service
Kammy was really friendly, professional and gave us time to think to ensure we made the right choice.
Very informative and good knowledge on the products he is selling.
30 January 2026
Reply from Sofology - Dundee
Thank you for awarding us 5 stars!
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