Gordon was very good at his job, made sure we were fully aware of everything we needed to know before making the purchase. Very knowledgeable, welcoming and made us feel at ease throughout
Company replied
Location
Switch locationUnit A, 226 Purley Way, CR0 4XG Croydon, GB
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See what reviewers are saying
I felt no pressure, just received a lot of help in a pleasant, relaxed way from Abe. I walked in and out of the store four times and each time I go back I was pleasantly received by Abe who patie... See more
Company replied
Excellent. Gordon was so helpful, everything was explained thoroughly, friendly. We were in between 2 models of sofas and thanks to Gordon’s patience, he walked us through every single detail of each... See more
Company replied
We had an excellent experience thanks to Amen. She provided brilliant customer service from start to finish. She was friendly, professional, patient, and went above and beyond to make sure everything... See more
Company replied
Company details
- Sofa Store
- also in
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit A, 226 Purley Way, CR0 4XG, Croydon, United Kingdom
4.8
Excellent
3K reviews
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Reply from Sofology - Croydon
Hi there, thank you for your review. Another great review for Umut, we will make sure to pass this on! Have a nice day.
Gordon was very good at his job
Gordon was very good at his job, made sure we were fully aware of everything we needed to know before making the purchase. Very knowledgeable, welcoming and made us feel at ease throughout
12 September 2026
Reply from Sofology - Croydon
Thanks for this fabulous review. We appreciate you sharing it with others!
Gordon was extremely helpful throughout…
Gordon was extremely helpful throughout and couldn't be happier with the product.
12 September 2026
Reply from Sofology - Croydon
Hi there, thank you for your review. Another great review for Gordon, we will make sure to pass this on! Have a nice day.
It was very professional
It was very professional , quick and all compliments to Amen as she was brilliant. We are looking forward for our new sofa.
13 September 2026
Reply from Sofology - Croydon
Hi there, thank you for your review. Another great review for Amen, we will make sure to pass this on! Have a nice day.
Abe gave me excellent assistance
I felt no pressure, just received a lot of help in a pleasant, relaxed way from Abe.
I walked in and out of the store four times and each time I go back I was pleasantly received by Abe who patiently answered my questions, and helped me to see the different options of the bits and pieces, that enabled me to build a mental picture of what I need in a cost effective way. How Abe assisted me gave me a lot of respsect for him.
Thank you Abe.
30 July 2026
Reply from Sofology - Croydon
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Abe. Have a great day 😊
Reply from Sofology - Croydon
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Croydon
Thanks for this fabulous review. We appreciate you sharing it with others!
5☆ showroom experience
A very nice gentleman called Adi, (I think).
He was most helpful, not pushy at all. So my showroom experience was very good. I just hope the new sofas and delivery are just as good.
Thank you
8 September 2026
Reply from Sofology - Croydon
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
The customer service was excellent from…
The customer service was excellent from Gordon and Kareem .
29 August 2026
Reply from Sofology - Croydon
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Reply from Sofology - Croydon
Thanks for this fabulous review. We appreciate you sharing it with others!
Relaxed and Helpful Store
We had an exceptional assistant Monica, who did not put us under any pressure but had great patience to explain everything we needed to know on each of our numerous visits to the store.
28 August 2026
Reply from Sofology - Croydon
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Reply from Sofology - Croydon
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
Helpful advice
I received good advice from Wioleta at Sofology. The sofa I wanted would have been too big to fit through a standard door. She flagged this and helped me find a version that would fit and had the same functions. Very helpful and it was cheaper as well.
29 August 2026
Reply from Sofology - Croydon
Thanks for this fabulous review. We appreciate you sharing it with others!
The staff at shop were very polite and…
The staff at shop were very polite and efficient.
20 August 2026
Reply from Sofology - Croydon
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
A great experience all round
Staff were very helpful, patient and knowledgeable. A great experience all round.
8 August 2026
Reply from Sofology - Croydon
Thank you for awarding us 5 stars Mrs Bertin.
Reply from Sofology - Croydon
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
They are conned us
16 August 2026
Reply from Sofology - Croydon
Hi there, thank you for your review. If you do need to discuss this further, please do not hesitate to email us with your order and review details over at social.media.complaints@sofology.co.uk and we'll be happy to take a look.
Good service and useful advice from…
Good service and useful advice from Gordon which helped us choose the best sofa for our needs.
16 August 2026
Reply from Sofology - Croydon
Hi there, thank you for your review. Another great review for Gordon, we will make sure to pass this on! Have a nice day.
Excellent
Excellent. Gordon was so helpful, everything was explained thoroughly, friendly. We were in between 2 models of sofas and thanks to Gordon’s patience, he walked us through every single detail of each one which helped us to understand and choose the best option for us.
11 August 2026
Reply from Sofology - Croydon
Hi there, thank you for your review. Another great review for Gordon, we will make sure to pass this on! Have a nice day.
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