ordered shoes that they had posted as available 1 day later shoes weren't available. canceled order asked for refund got email stating I would receive my refund with in 3-5 business days been almost a... See more
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It has been 2 weeks since originally purchased. No shipping notification yet. I followed up with both text and email customer service options on their website, which i did receive a response saying... See more
Company replied
The Air Jordan 4 SB “Pine Green” quality is excellent and the prices are reasonable. However, I must mention that the shipping speed was slightly slower than expected. It took approximately 16 days fo... See more
Company replied
It’s been over a month, no package, no explanation. Computer generated responses to my inquiries. Waiting to see how frustrating it will be to get refunded. Update, I received my order about 5 week... See more
Company replied
Company details
Written by the company
Started On 2019, and We move forward to the future. Getting you the best brands items and the lowest price possible. At SneakerDaily, we are passionate about sneakers and apparel. Established in 2019, we have been providing the latest and greatest in footwear and fashion to our valued customers. With a commitment to quality, style, and exceptional customer service, we strive to create a memorable shopping experience for all sneaker enthusiasts. Our Mission Our mission is to curate a collection of premium sneakers and apparel that reflects the latest trends and caters to diverse styles. We believe that sneakers are not just footwear; they are a form of self-expression and an extension of one’s personality. That’s why we carefully select each item in our inventory, ensuring that it meets our high standards of quality and design. Unparalleled Customer Service At SneakerDaily, we prioritize customer satisfaction above all else. Our dedicated team is here to assist you every step of the way, whether you have a question about our products, need help with sizing, or require assistance with an order. We are committed to providing prompt and helpful support, ensuring that your shopping experience with us is nothing short of exceptional. Quality and Durability We understand that when it comes to sneakers and apparel, quality and durability are essential. That’s why we source our products from reputable brands and manufacturers known for their craftsmanship and attention to detail. Each item undergoes rigorous quality control to ensure that it meets our strict standards, guaranteeing that you receive a product that is built to last. Easy and Secure Shopping Shopping at SneakerDaily is easy and secure. Our user-friendly website allows you to browse our extensive collection with ease, providing detailed product descriptions and images to help you make informed purchasing decisions. We offer a variety of secure payment options, including PayPal, MasterCard, and Visa, ensuring that your personal information is protected throughout the checkout process. Fast and Reliable Shipping We understand that you’re excited to receive your new sneakers and apparel, which is why we strive to process and ship orders quickly. We offer free worldwide shipping on all orders above $99, and our efficient logistics partners ensure that your package arrives safely and on time. You can also track your order every step of the way, giving you peace of mind and allowing you to plan your sneaker debut. Easy Returns and Exchanges We want you to be completely satisfied with your purchase from SneakerDaily. If for any reason you’re not happy with your order, we offer easy returns and exchanges within 14 days. Our customer support team is ready to assist you throughout the process, making it hassle-free to find the perfect fit or exchange for a different style. Visit Us If you’re in the Trexlertown, PA area, we invite you to visit our physical store located at 7150 Hamilton Blvd, Suite 310. Our knowledgeable and friendly staff will be delighted to assist you in person, providing personalized recommendations and helping you find the perfect sneakers and apparel to elevate your style. Contact Us We love hearing from our customers. If you have any questions, feedback, or inquiries, please don’t hesitate to reach out to us. You can contact our customer support team via email at support@sneakerdaily.us. We are committed to providing timely and helpful responses to ensure your satisfaction. Thank you for choosing SneakerDaily as your go-to destination for premium sneakers and apparel. We look forward to serving you and helping you stay one step ahead in the world of fashion. Sincerely, The SneakerDaily Team
Contact info
7150 Hamilton Blvd Suite 310, 18087, Trexlertown, United States
- support@sneakerdaily.us
- sneaklaces.com
Replied to 66% of negative reviews
Typically replies within 2 weeks
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ordered shoes that they had posted as…
ordered shoes that they had posted as available 1 day later shoes weren't available. canceled order asked for refund got email stating I would receive my refund with in 3-5 business days been almost a month and still no response back from them. never going to buy again.
Nice Jordans but I was sketched out at first
I ordered some Jordan 4 for my daughter on June 28 and had them rushed which said it would take like 10 days. I emailed and tried for a confirmation number but didn’t get one. I thought it was a scam but on day 10 sure enough the Fed Ex lady showed up. They were the correct size and they aren’t fakes. 11 1/2 in women’s. They fit her well and we are all happy with this experience. Thank you for being honest and sending a great looking pair of shoes. Just may want to work on the tracking issues to calm the nerves.😂
Pretty happy, not a scam
It did take awhile to ship out, FYI, but I received a very nice pair of Jordan 14 retros for what counts as a good price. Good quality shoe.

Reply from SneakerDaily
SCAM
SCAM '
I purchased a shoe from them at a US 12.5 size and they emailed me saying the do not have sizes bigger than US 11. I simply asked to cancel the order, and they decided to not email me back. I was charged the full amount

Reply from SneakerDaily
This company is garbage
This company is garbage! They are a scam! Don't buy nothing from them because you will never get it! I've contacted my bank and they are going to look further into this fake company! And return my money! Do not buy from them! DO NOT BUY FROM THEM! WARNING! DO NOT BUY FROM THEM! SCAM SCAM SCAM

Reply from SneakerDaily
I was supposed to receive a refund…
I was supposed to receive a refund weeks ago and they were not respond back to my messages. My emails I spent $159 and I want my money. I knew this was a scam.

Reply from SneakerDaily
Ordered Adidas shoes do not fit
Ordered Adidas shoes do not fit. Snkdaily will not accept return of the shoes! Do not buy from this company.

Reply from SneakerDaily
Sneaker Daily is a scam
Sneaker Daily is a scam. Please do not order from this ‘company.’ I originally ordered a pair of shoes from them, which were falsely advertised, only to find out that they were ‘out of stock.’ They emailed me back and insisted that I pick another pair of shoes. So, I unknowingly choose another pair, despite the fact that they knew they didn’t have that particular pair either. So, then they email me again, stating that they are out of stock of that pair too. So, then I insist on a refund. They then email me that I am obligated to a refund. But, then they send me a false confirmation email with a failed tracking number of the supposed original shoes that I initially purchased from their site. It’s been almost a month with no shoes and no refund. I’ve emailed them a number of times regarding my issue, and haven’t heard anything back. And of course the tracking number doesn’t work either. And no word on a refund. Please do not order from these scammers.

Reply from SneakerDaily
Scam, never ships
It has been 2 weeks since originally purchased. No shipping notification yet. I followed up with both text and email customer service options on their website, which i did receive a response saying i can't cancel since their cancelation policy is 6 hours only. But they'd get me a tracking notification immediately. That was a week ago with no further communication. This is a scam. Don't waste your time or money.

Reply from SneakerDaily
Completely fake shoes made in China
Completely fake shoes made in China. Was billed through Lavaces.com which is a crappy T-Shirt site. Company address is a 890 f2 (90 m2) single family home. 100% fraudulent.
First inquired about their pricing and…
First inquired about their pricing and sourcing, received a really fast reply; waited 2 weeks and asked about the whereabouts of my parcel, was informed , that my parcel got lost and my size was now unavailable. Ordered next size up and 5 days later they arrived. Very happy with the product.
I bought a pair of Travis Scott 4's and…
I bought a pair of Travis Scott 4's and they're fake which I kinda knew just because of the low price ($180.00) I only wanted them for work, but when they sent me 2 left sneakers I was like oh oh someone owes me, but know one gets back to me nor can't return them.

Reply from SneakerDaily
Clearly Fakes
I ordered a pair of Jordan 3 white reimagine. Came in like 2 and a half weeks. Looked pretty good, but smelled like harsh chemicals. Tried to air out the box no luck. Size ran like a size and a half to big. Contacted them and they finally got back to me and I said these shoes are clearly fake and to big I want to return them. They said I would have to pay to return them and they tried to persuade me not to return them, so they have me 50% off which was nice, but I wanted to return them. They stopped emailing me, so I'm left with these fake stinky shoes. I don't wear fake stuff. BUYER BEWARE

Reply from SneakerDaily
This company is the worst
This company is the worst! I didn't think my first order went through so I tried again and ended up with two pairs of the same shoe. They won't take them back! I also found out they are fake! Such a bummer. This company is the worse. I have no idea how this is legal!!!!!!! I will contact my credit card company next.

Reply from SneakerDaily
All items in this website are fake - Beware!!
The shoes I bought were clearly fake and when I sent an email to customer service to ask for a refund they responded: “Thank you for reaching out to us. As stated on our website, our products are UA versions only. Please be informed that based on our return policy, we are unable to provide a refund for products that do not have any defects. “ UA means unauthorized authentic, which is basically fake. There is nowhere in that website that indicates that what they are selling is not original.

Reply from SneakerDaily
Got the Nike Air Jordan 1 Low OG Travis…
Got the Nike Air Jordan 1 Low OG Travis Scott Fragment. They are beautiful ! Great price ! Great customer service ! Relatively fast delivery. I’d buy from them again. Check them out !!
I order shoes on January 5 2024 haven't…
I order shoes on January 5 2024 haven't heard nothing never I wish they will respond or send my money back .....a mad customer 🤬

Reply from SneakerDaily
This company is a scam!
This company is a scam!
Please note that the products are fake come from China not from the USA
Be careful!
I paid $150 for a fake shoes

Reply from SneakerDaily
I had to reorder
I had to reorder. I don’t know why !!! But Finn ally o got my sneackers

Reply from SneakerDaily
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