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Smilewindscreens Reviews 

199
•
TrustScore 5 out of 5

4.9

Car Repair and Maintenance
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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and engineers for being exceptionally polite, friendly, and knowledgeable during every home or roadside appointment. Reviewers frequently highlight the remarkably efficient and prompt service, noting that professionals arrive right on time and complete repairs quickly without any mess. A few other people also felt that the booking process was extremely simple and stress-free from the very beginning. Consumers also appreciate the great, affordable prices and the fantastic communication maintained throughout the entire replacement procedure. Many individuals express eagerness to use these dependable services again for their other vehicles in the future.

What people talk about most

Service

Reviewers express great satisfaction with the service, highlighting professional and efficient experiences.... See more

Staff

Clients share positive opinions on staff, highlighting their friendly and polite demeanor. Reviewers... See more

Price

Reviewers highlight positive aspects of price, noting that quotes were significantly cheaper than competitors... See more

Customer service

People report positive experiences with customer service, highlighting great prices and an easy booking... See more

Booking process

Users describe satisfaction with the booking process, noting that arranging appointments is simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We phoned Smile windscreens on Monday to ask for a replacement windscreen, Stella offered me an appointment straight away for replacement & was absolutely wonderful. She was so easy to talk too as we... See more

Company replied

Rated 5 out of 5 stars

Easily booked in over the phone the lady was nice and polite also very helpful Got a phone call approximately 1 hour before before the man turned up to replace the windscreen to let me know that he... See more

Rated 5 out of 5 stars

Great service. We had to postpone on a couple of occasions due to work commitments. We also had to change address last minute. Really professional. Nothing was an issue + windscreen was substantially... See more

Company replied

Rated 5 out of 5 stars

We've not used Smile windscreens before. They came out to our bodyshop, SMR, to do a distance sensor reset and ADAS re-calibration. Carried out the work perfectly and found them to be friendly and k... See more

Company replied

Company details

  1. Car Repair and Maintenance

Written by the company

We provide a mobile windscreen repair and replacement service in the Kent area of the UK. We are a family owned business established in 1991 and provide a quality service at a competitive price. We also provide a fully mobile Advance Driver Assist System (ADAS) Diagnostic, coding and calibration service.

Contact info

4.9

Excellent

TrustScore 5 out of 5

199 reviews

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4.9

All reviews

(199)

88 reviews in the last 12 months

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Rated 5 out of 5 stars

Reliable scheduling of home visit.

Reliable scheduling of home visit.
Information on why the windscreen developed a leak.
Advance information on procedure if the screen cracked during removal and replacement.
Plus brought a new screen with them in case this happened.
Over all a good genuine company

3 October 2025
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 5 out of 5 stars

Highly recommended

Easy from the start, everyone was lovely and informative. Good communication and would definitely recommend.

19 September 2025
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 5 out of 5 stars

Amazing price

Amazing price, very quick service and quality work. Great communication. Highly recommend.

19 August 2025
Unprompted review
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Reply from Smilewindscreens

Thanks, we appreciate the review

Rated 5 out of 5 stars

Exceptional service

Very easy to sort out a replacement rear screen for our Fiat 500X.
Lady we spoke to was very helpful and apologised that it couldn't be done until the next day but we were impressed that it was going to be so quick.
Man who came out to fit it couldn't have been nicer, and was very professional.
Very good service all around and happy to recommend.

24 July 2025
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 5 out of 5 stars

Classic camper screen replacement

I wanted a new windscreen in my old classic VW camper but it needed to be done by somebody that cared about their work, and having used Smile before on a really old Range rover screen that needed replacing they were my first choice.
Excellent service.

23 July 2025
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 5 out of 5 stars

Needed to replace the windscreen due to…

Needed to replace the windscreen due to selling the car. Tried most of the big name windscreen companies, 2 didn’t get back to me for 2 whole days, others were extortionately expensive. Smile windscreens answered the phone straight away, talked to a real human, arranged for 2 days later and price was the cheapest anywhere. Fitter turned up on time at my house and fitted the screen, couldn’t be simpler. Will definitely be using them again if and when a screen goes.

16 July 2025
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Reply from Smilewindscreens

Thanks we appreciate the feedback.

Rated 5 out of 5 stars

Cannot fault this company

Cannot fault this company! From the receptionist to the fitter the company went above and beyond from the beginning. Absolutely outstanding service and would most definitely recommend to anyone

2 July 2025
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Reply from Smilewindscreens

Thanks we appreciate the feedback

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