We phoned Smile windscreens on Monday to ask for a replacement windscreen, Stella offered me an appointment straight away for replacement & was absolutely wonderful. She was so easy to talk too as we... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easily booked in over the phone the lady was nice and polite also very helpful Got a phone call approximately 1 hour before before the man turned up to replace the windscreen to let me know that he... See more
Great service. We had to postpone on a couple of occasions due to work commitments. We also had to change address last minute. Really professional. Nothing was an issue + windscreen was substantially... See more
Company replied
We've not used Smile windscreens before. They came out to our bodyshop, SMR, to do a distance sensor reset and ADAS re-calibration. Carried out the work perfectly and found them to be friendly and k... See more
Company replied
Company details
Written by the company
We provide a mobile windscreen repair and replacement service in the Kent area of the UK. We are a family owned business established in 1991 and provide a quality service at a competitive price. We also provide a fully mobile Advance Driver Assist System (ADAS) Diagnostic, coding and calibration service.
Contact info
21 Drewery Drive, ME8 0NX, Gillingham, United Kingdom
- 01634 393090
- support@smilewindscreens.zendesk.com
- smilewindscreens.co.uk
4.9
Excellent
198 reviews
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Professional from the start
Professional from the start. Arrived as scheduled. Window replaced without damage.
11 December 2025
Reply from Smilewindscreens
Thank you, feed back is important to us
Reply from Smilewindscreens
Thanks the feedback is appreciated
Very pleased with the way job was…
Very pleased with the way job was undertaken we both felt very sorry for Josh avoiding the showers which were very heavy!!
8 December 2025
Reply from Smilewindscreens
Thanks for the feedback. We appreciate it
Great!
Josh was great, the team were really helpful & windscreen is perfect. Thank you!
1 December 2025
Reply from Smilewindscreens
Thanks for the review, we are glad to be of service
Reply from Smilewindscreens
Thanks for the review, we are glad to be of service
Always a reliable service with Smile
Always a reliable service with Smile, fast service and at an affordable price.
6 December 2025
Reply from Smilewindscreens
Thanks for the review, we are glad to be of service
Excellent and speedy service.
2 December 2025
Reply from Smilewindscreens
Thanks for the review, we are glad to be of service
Reply from Smilewindscreens
Thanks for the review, we are glad to be of service
First Class Service
I would like to give an extra special shout out to Stella & Naomi. They kept me in the loop with everything and were very understanding and helpful. I would not hesitate to recommend this company!
2 December 2025
Unprompted review
Reply from Smilewindscreens
Thanks for the review, we are glad to be of service
Done lovely job couldn’t be any happier…
Done lovely job couldn’t be any happier with a new windscreen. He was on time and lovely service
2 December 2025
Reply from Smilewindscreens
Thanks, your feedback is important to us
Smile Windscreens are the best !
Smile Windscreens always help to make sure the windscreen is exactly what the vehicle should be. They are very good at accommodating date and time to arrive. They keep you informed via email for confirmation and the fitter is always prompt and very experienced.
19 November 2025
Reply from Smilewindscreens
Thank you we really appreciate the feedback
Amazing customer service!!!
We phoned Smile windscreens on Monday to ask for a replacement windscreen, Stella offered me an appointment straight away for replacement & was absolutely wonderful. She was so easy to talk too as we messed her around a few times changing locations- but was so kind and laughed the whole way through. That is exactly what customer service is about!❤️ Thank you guys so much- will recommend you to anyone
18 November 2025
Reply from Smilewindscreens
Thank you Jordan we really appreciate the feedback
Reply from Smilewindscreens
Thanks we appreciate the review
excellent service josh the guy who…
excellent service josh the guy who fitted the windscreen very good polite person did everything to a top standards
3 November 2025
Reply from Smilewindscreens
Thanks we appreciate the review
We're in the trade and we use Smile…
We're in the trade and we use Smile which means you should too........
Great price, skilled Techs, right screen first time every time, amazing customer service....
3 November 2025
Reply from Smilewindscreens
Thanks we appreciate the review
A good service received from…
A good service received from Smilewindscreens.
The guy turned up on time, was very professional and did a great job.
7 October 2025
Reply from Smilewindscreens
Thanks we appreciate the feedback
Reply from Smilewindscreens
Thanks for the feedback, we appreciate it
Very good communication from start to…
Very good communication from start to finish, brilliant job done and quick response
13 October 2025
Reply from Smilewindscreens
Thanks for the feedback we appreciate it
Reply from Smilewindscreens
Thank You for your feedback, we appreciate it
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