We phoned Smile windscreens on Monday to ask for a replacement windscreen, Stella offered me an appointment straight away for replacement & was absolutely wonderful. She was so easy to talk too as we... See more
Company replied
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Review summary
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Reviews shaping this summary
Easily booked in over the phone the lady was nice and polite also very helpful Got a phone call approximately 1 hour before before the man turned up to replace the windscreen to let me know that he... See more
Great service. We had to postpone on a couple of occasions due to work commitments. We also had to change address last minute. Really professional. Nothing was an issue + windscreen was substantially... See more
Company replied
We've not used Smile windscreens before. They came out to our bodyshop, SMR, to do a distance sensor reset and ADAS re-calibration. Carried out the work perfectly and found them to be friendly and k... See more
Company replied
Company details
Written by the company
We provide a mobile windscreen repair and replacement service in the Kent area of the UK. We are a family owned business established in 1991 and provide a quality service at a competitive price. We also provide a fully mobile Advance Driver Assist System (ADAS) Diagnostic, coding and calibration service.
Contact info
21 Drewery Drive, ME8 0NX, Gillingham, United Kingdom
- 01634 393090
- support@smilewindscreens.zendesk.com
- smilewindscreens.co.uk
4.9
Excellent
198 reviews
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Reply from Smilewindscreens
Thank you Stewart, we really appreciate the feedback, we always try to provide value for money in these difficult times. Regards Tim Morrow. Business owner
Josh turned up on time and was polite…
Josh turned up on time and was polite and pleasant
26 February 2026
Reply from Smilewindscreens
Thank you Mark Peters , we are happy to hear Josh is looking after our customers.
Booked in at short notice
Booked in at short notice. Engineer came out and completed the work, did have trouble with the calibration but stayed until this was completed. Can not fault the experience.
19 February 2026
Reply from Smilewindscreens
Thanks for the review, calibrations can be an issue on occasions, modern cars are computers on wheels
Happy George
The whole experience was very easy. I phoned up got a really good price then a date that was soon and very convenient and the chap that did it was chatty and very friendly
16 February 2026
Reply from Smilewindscreens
Thanks for your review we are Happy you found the experience very easy
Reply from Smilewindscreens
Thank you Alex Sidwell @ project plant scaffolding This feedback is greatly appreciated
Reply from Smilewindscreens
Thanks Andy @ Victoria hire it is good to get feedback from an established customer of over 25 years. The team at Smile Windscreens thanks you
GREAT SERVICE
GREAT SERVICE FROM START OF A PHONE TO THE FITTING OF OUR FRONT SCREEN WITHIN DAYS OF ORDERING.
4 February 2026
Reply from Smilewindscreens
Thank you Big M Autos we appreciate the feedback. Thank you for your business
Reply from Smilewindscreens
Thank you PHIL POWLEY. We are pleased our service was acceptable, we try hard to please our customers
Excellent service and the technician in…
Excellent service and the technician in particular was very friendly and very professional.
30 January 2026
Reply from Smilewindscreens
Thank you Daniel. JCB has been a customer for many years, our regular customers are very important to us.
Excellent service....fitter spot on
Excellent service....fitter spot on - lovely man... helpful, informative and efficient...
Very easy to book and also made it clear the job would be weather dependent!
Would recommend...
28 January 2026
Reply from Smilewindscreens
Thank you Louise for the feedback. We appreciate the time taken. Regards Tim Morrow MD
Very efficient company and their…
Very efficient company and their engineer was on time and completed our back windscreen without any issues.
Great job guys!!
23 January 2026
Reply from Smilewindscreens
Thank you Paul, we are glad you are happy with the service we provide. Everyone at Smile Windscreens thanks you
Excellent service very prompt and very …
Excellent service very prompt and very professional,highly recommend
23 January 2026
Reply from Smilewindscreens
Thank you All Choice first cars. Feedback is greatly appreciated, the team at Smile Windscreens thanks you
Reply from Smilewindscreens
Thank you Colin we really appreciate the feedback
Reply from Smilewindscreens
Thanks for the review Tim, it has been our pleasure to serve you
Reply from Smilewindscreens
Perfection is something we strive to achieve, thanks for the business, we appreciate the feedback
Reply from Smilewindscreens
Thank you Robert at Big Transport we are glad you are happy with the service provided by Smile Windscreens. It has been our pleasure to serve you
Reply from Smilewindscreens
Thank you Mr Jonathan Adams we appreciate your response, it has been our pleasure to serve you. Regards Tim Morrow at Smile Windscreens
The person who replaced my windscreen…
The person who replaced my windscreen was professionally and well mannered did a excellent job thank you
18 November 2025
Reply from Smilewindscreens
Thanks for the review we appreciate it
They did there job very well l have…
They did there job very well l have nothing to compain , good communication
22 December 2025
Reply from Smilewindscreens
Thanks we appreciate the feedback
Excellent friendly member of the team,
Excellent friendly member of the team,
Excellent work carried out on my car windscreen...
Recommend the company
23 December 2025
Reply from Smilewindscreens
Thanks we appreciate the feedback
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