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I would highly recommend SMAS. Our assessor Joanne was fantastic. Service was quick, very supportive & helpful. All year support if required & they always call you back. Its a shame other accredit... See more
Company replied
Nathan helped us navigate our way through to being awarded our SMAS. We are only a small family construction business that does everything in house ourselves so his help was invaluable.
Company replied
WE FOUND SMAS WORKSAFE HELPFUL, FRIENDLY, QUICK, AND WE LIKED THE FACT THAT THEY USED THEIR OWN INHOUSE ASSESSORS, NOT OUT SIDE FIRMS WITH AXES TO GRIND, UP TO NOW WE HAVE HAD ABOUT 6 SSIPs MAINLY DR... See more
Company replied
Company details
Written by the company
Smas is a member of Safety Schemes in Procurement, SSIP and a CITB training provider. We are a H&S Assessment and training organisation that takes great pride in our professionalism, customer service and efficiency. Working with many of the major UK housebuilders we have developed experience and expertise in new build construction but we also deal with many other construction organisations.
Contact info
3rd Floor The Merchant, 45 Notte Street, PL1 2AG, Plymouth, United Kingdom
- 01752 697375
- info@smasltd.com
- smasltd.com
4.4
Excellent
251 reviews
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Although quite demanding to qualify…
Although quite demanding to qualify once done this accreditation has helped us to the next level, fantastic for our company
9 August 2024
Unprompted review
Reply from Smas Worksafe
Hi Johnathan,
Thank you for taking the time to leave us a 5* review! We really appreciate the positive feedback.
The Smas Team
Very user friendly
Very user friendly. Willing to assist with any queries and quick assessment together with issue of compliance pack.
17 July 2024
Unprompted review
Reply from Smas Worksafe
Hi Shirley,
Thank you so much for your 5* review! We're really glad to hear that you've had a great experience.
Best wishes,
The Smas Team
After contacting several companies Smaz…
After contacting several companies Smaz was the most efficient in helping us in achieving us gaining our accreditation in health and Safety, I would highly recommend them to other businesses.
20 May 2024
Unprompted review
Reply from Smas Worksafe
Hi Melanie,
Thank you for taking the time to share your experience and leaving us a 5* review. We really appreciate the recommendation.
All the best,
Jessica Frostick
The Smas Team
We have been using SMAS for our company…
We have been using SMAS for our company to be accredited and I have always found it a key tool for our business.
8 July 2024
Unprompted review
Reply from Smas Worksafe
Hi Julia,
We're so glad to hear that you're happy with our service, thank you for your 5* feedback!
Best wishes,
Jessica Frostick
The Smas Team
Easy to use and maintain
8 July 2024
Unprompted review
Reply from Smas Worksafe
Hi there,
Thanks so much for your 5* review, we really appreciate it!
Kind regards,
Jessica Frostick
The Smas Team
Painless.....well almost!
Clear, concise process with guidance/help available throughout.
14 May 2024
Unprompted review
Reply from Smas Worksafe
Hi there,
Thank you for your 5* review, we really appreciate your feedback!
Best wishes,
Jessica Frostick
The Smas Team
SMAS
Thank you very much your co-operation was very helpful and the assessor communicated very well thank you.
18 April 2024
Unprompted review
Reply from Smas Worksafe
Hi Duarte,
Thank you for your 5* review, we really appreciate your feedback!
Kind regards,
Jessica Frostick
The Smas Team
The best for sole traders
Easy easy
The whole team made the enrolment so clear
Identifying user errors and assisting all while time
Great job Cody
16 April 2024
Unprompted review
Reply from Smas Worksafe
Hi there,
We're thrilled to hear that the whole team made the enrolment process clear, identifying user errors and providing assistance promptly, we'll pass your kind words on to Cody.
All the best,
Jessica Frostick
The Smas Team
Louis helped me with gaining my SSRI
Louis helped me with gaining my SSRI, he was extremely helpful from start to finish, was always just at the end of the phone for anything I was unsure of. Very professional,knowledgable and friendly.
I looked at a lot of different companies offering courses similar to this but after speaking with Louis I knew this sounded like the best option and I’m glad I went ahead. Thank you Louis and the team!
5 April 2024
Unprompted review
Reply from Smas Worksafe
Hi Claudia,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Louis. We'll be sure to pass along your kind words to Louis and the rest of the team.
Kind regards,
Jessica Frostick
The Smas Worksafe Team
Our company FSSL used Smas ltd for our…
Our company FSSL used Smas ltd for our SSSTS course ,the procedure to book and plan our online course ,mine and my colleagues course was done by Anton,very informative and interesting course,thanks to all involved.would certainly recommend for all your training needs .
27 March 2024
Unprompted review
Reply from Smas Worksafe
Hi Richard,
Thank you for taking the time to leave us a 5* review. We're really glad Anton has been so helpful and we’ll pass your kind words on to him.
Best wishes,
Jessica Frostick
The Smas Worksafe Team
A Process which secured Guidance and Direction
Was initially overwhelmed with the assessment process after googling requirements and speaking to many company's not linked to SMAS for some direction - adding some false details. Pleased that I submitted my application following direct communication SMAS and then followed the guidance/direction from the assessor who put me right direction with the use of templates. Pleased to say quick turnaround and secured full accreditation. Thanks team - Dave Peak Park Garden
25 March 2024
Unprompted review
Reply from Smas Worksafe
Hi Dave,
Thank you for sharing your experience! We're delighted to hear that our direct communication and guidance helped ease the overwhelm and confusion you initially felt about the assessment process. It's fantastic that with our support and the direction provided by our assessor, you were able to secure full accreditation swiftly. Congratulations on achieving this milestone, and thank you for trusting our team at SMAS!
Kind regards,
Jessica Frostick
The Smas Worksafe Team
Smas worksafe
I was very worried about what I had to do to get my smas worksafe after speaking with Jack put me at ease and speaking to Joanne who assessed my application made me realise how important it is to have someone you can talk to
Thanks all the team
Brian BWmaintenace21
11 March 2024
Unprompted review
Reply from Smas Worksafe
Hi Brian,
We're delighted to hear that Jack and Joanne from our team were able to provide you with the support and reassurance you needed. It's great to know that their assistance helped ease your worries and highlighted the importance of having someone to talk to throughout the process. Thank you for recognising their efforts, And we'll make sure to pass on your kind words. Congratulations on your certification, Brian.
All the best,
Jessica Frostick
The Smas Worksafe Team
Reply from Smas Worksafe
Hi Stuart,
Thank you for your 5* review, we really appreciate your feedback!
Many thanks,
Jessica Frostick
The Smas Worksafe Team
Excellent
Straight forward questions and an easy to use platform, unlike the dreaded 'Constructionline'. The assessor telephoned me to ensure I was indeed acting as competent advisor to my client, which is a good safeguard to prevent unauthorized companies using your name falsely. Very friendly chap indeed. If only other SSIP's were as good!
27 February 2024
Unprompted review
Reply from Smas Worksafe
Good afternoon,
Thank you for taking the time to leave us a 5* review, we’re glad you are happy with our service!
Kind regards,
Jessica Frostick
The Smas Worksafe Team
Exceptionally friendly and efficient!
Exceptionally friendly and efficient!
Thank you to the team at Smas
1 February 2024
Unprompted review
As always staff so helpful with…
As always staff so helpful with questions that need answering. This is our 5th or 6th year with SMAS and each year has seen a positive improvement in communication and help.
2 January 2024
Unprompted review
Reply from Smas Worksafe
Hi Stephen,
Thank you for your 5* review. We sincerely appreciate your loyalty and positive feedback on the assistance provided by our staff. It's fantastic to hear about the continuous improvement in communication and support during your partnership with us.
All the best,
Jessica Frostick
the Smas Team
SMAS Workspace Help and Guidance
We were asked to submit SSIP accreditation for data collection work on major construction sites using Drones and LIDAR. We contacted SMAS Worksafe and started the process. We had fast, professional and really clear explanations from Conner Fraser at SMAS to help us through the process. Just submitted, so fingers crossed. Thanks SMAS and Conner for your invaluable help.
27 November 2023
Unprompted review
Reply from Smas Worksafe
Hi there,
Thank you for taking the time to leave us a 5* review! We’re really glad Conner has been so helpful to you and will pass on your amazing feedback to him.
All the best,
Jessica Frostick
The Smas Worksafe Team
Responsive and understanding
We were in urgent need of an SSIP approval after waiting 6 weeks for our current approver to even open the application. Smas turned out to be very responsive and understanding and within 72 hours of our first contact we had our SSIP approval.
24 November 2023
Unprompted review
Reply from Smas Worksafe
Hi Klavs,
Thank you for taking the time to leave us a 5* review, we’re glad you are happy with our service!
Many thanks,
Jessica Frostick
The Smas Worksafe Team
Thank you Martyn
Thank you Martyn, the Assessor, for promptly contacting me for additional information and kindly dealing with it immediately. Excellent.
John Houlihan CMIOSH
27 September 2023
Unprompted review
Reply from Smas Worksafe
Hi John,
Thank you for taking the time to leave us a 5* review! We’re really glad Martyn has been so helpful to you and will pass on your amazing feedback to him.
Many thanks,
Jessica Frostick
The Smas Worksafe Team
Reply from Smas Worksafe
Hi there,
Thank you for your 5* review, we really appreciate your feedback!
Many thanks,
Jessica Frostick
The Smas Worksafe Team
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