SmartCharts Reviews 894

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

The introduction to Trading on Smartcharts is excellent. It is designed at a pace that beginners and experienced traders can grasp. The platform is one of the best I have used; it is simple to use,... See more

Company replied

Rated 5 out of 5 stars

My current coach Vinson Li is very good. He keeps the analysis simple. His coaching strategy, style & method is very easy to follow and much appreciated! I am in the process of adopting his meth... See more

Company replied

Rated 5 out of 5 stars

Love the charting software & its layout. The learning programme was well planned & very effective in providing the necessary training to use SmartCharts. Found the presenters to be very helpful & eage... See more

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Rated 5 out of 5 stars

SmartCharts is an absolute game-changer for anyone diving into forex, commodities, or indices. The trainers? Razor-sharp and absolutely on fire with their knowledge. Trust me, if you're looking for a... See more

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4.4

Excellent

TrustScore 4.5 out of 5

894 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I had some issues with access to the…

I had some issues with access to the program after payment/signing up. I contacted them and they were very helpful in resolving my issues with a phone call from the support team.

6 March 2026
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Reply from SmartCharts

Thank you for sharing your experience! We’re glad our support team could assist you and get everything sorted quickly. It’s great to hear that you felt supported and that your access issues were resolved. We appreciate your feedback and look forward to continuing to support you on your journey!

-SmartCharts team

Rated 5 out of 5 stars

Smart chart team Helped me to resolve…

Smart chart team Helped me to resolve my big issue on viewing 2 or 3 screen at the same time. Helped with different strategies. Created an environment that makes me feel free to talk to them. Also to review my trading account and come back to me.

5 March 2026
Unprompted review
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Reply from SmartCharts

Thank you so much for your wonderful feedback! We're really glad to hear that the SmartCharts team was able to help resolve the issue with viewing multiple screens and assist you with the different strategies. It's great to know that our team created a comfortable environment where you felt free to ask questions and discuss your trading.

We truly appreciate your kind words and look forward to continuing to support you on your trading journey.

- SmartCharts team

Rated 5 out of 5 stars

Very helpful and on time

Very helpful and on time, the chat system is awesome is someone there to assist!

4 March 2026
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Reply from SmartCharts

Thank you for your kind feedback! We're glad to hear that you found our support helpful and timely. It's great to know the chat system has been useful and that our team was there to assist you when needed. We truly appreciate your support.

– SmartCharts Team

Rated 5 out of 5 stars

A Valuable Educational Platform for Traders

My experience with SmartChart has been very positive. It’s a highly educational platform that offers plenty of training, tutoring, and learning opportunities for traders at different stages. I’ve found the resources provided to be very helpful in improving my understanding of trading and how to approach the markets more confidently.

What I particularly like is that the platform shares trading ideas that I can analyse and adapt to suit my own trading plan. This allows me to make decisions that align with my personal strategy rather than simply copying signals.

Smart Chart also provides access to a variety of trading assets, which gives me the flexibility to explore different markets. In addition, the platform introduces different strategies that I can study and practise, helping me work towards more consistent and potentially profitable trades.

Overall, it has been a useful learning environment for developing my trading knowledge and skills, and I appreciate the support and educational focus the platform provides.

3 March 2026
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Reply from SmartCharts

Thank you for sharing such a thoughtful review! We're really glad to hear that you've had a positive experience with SmartCharts and that the educational resources, training, and trading ideas have helped improve your understanding of the markets.

It's great to know that you’re able to analyse and adapt the ideas to fit your own trading plan while exploring different assets and strategies along the way. We truly appreciate your support and are happy to be part of your learning journey.

– SmartCharts Team

Rated 5 out of 5 stars

Easy website navigation and great and…

Easy website navigation and great and efficient customer relationship.

4 March 2026
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Reply from SmartCharts

Thanks so much for your kind feedback! We're really glad to hear that you found the website easy to navigate and had a great experience with our customer support. Providing efficient and helpful service is something we always strive for. We appreciate you taking the time to share your experience.

– SmartCharts Team

Rated 5 out of 5 stars

Excellent support from Candace after I…

Excellent support from Candace after I had inadvertently caused a problem through ‘user error’. Helped restore my system with a friendly attitude.

3 March 2026
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Reply from SmartCharts

Thank you for your wonderful feedback! We're delighted to hear that Candace was able to assist you so effectively and get your system back on track. We truly appreciate your kind words about her friendly support — she’ll be so pleased to hear this!

We’re grateful to have you with us and wish you all the best on your trading journey ahead.

All the best,
The SmartCharts Team

Rated 5 out of 5 stars

SSmartcharts customer service have been excellent

Smartcharts customer service have been excellent in helping to get my system set up. the attention to detail in assisting me making changes has been very reassuring.

3 March 2026
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Reply from SmartCharts

Thank you so much for your kind words! We're thrilled to hear that our Smartcharts customer service team was able to support you and ensure your system was set up smoothly. Your satisfaction means a lot to us, and we’ll be sure to share your feedback with the team.

We’re so glad to be part of your trading journey — here’s to your continued growth and success ahead!

All the best,
The SmartCharts Team

Rated 5 out of 5 stars

SmartCharts Experience

My whole experience with SmartCharts has been one of pleasant learning and enjoyment. The team are dedicated and professional but fun and human too. Their system is clear and easy to navigate even for complete beginners. The training centre is a vibrant and modern bright space that makes you feel at home. Well done to all that work there.

2 March 2026
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Reply from SmartCharts

Hi, Lee. Thank you for such a wonderful review!

It truly means a lot to hear that you’ve enjoyed both the learning experience and the atmosphere we work hard to create. We’ll continue cheering you on every step of the way!

All the best,
The SmartCharts Team

Rated 5 out of 5 stars

Very attentive and helped solve login…

Very attentive and helped solve login issues very well. Calm an patient service. Thank you

2 March 2026
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Reply from SmartCharts

Hi, Ady.

Thank you for your kind feedback!

We’re so pleased to hear that our team was able to assist you promptly and resolve your login concern smoothly. Our team is always here to ensure you feel supported every step of the way.

All the best,
SmartCharts Team

Rated 5 out of 5 stars

Very helpful and practical

Very helpful and practicsl

27 February 2026
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Reply from SmartCharts

Hi, David. Thank you for sharing your experience! We’re delighted to hear that you find SmartCharts both helpful and practical.

We truly appreciate your support and look forward to continuing to support you on your trading journey.

All the best,
The SmartCharts Team

Rated 5 out of 5 stars

Fast reply to my emails

Fast reply to my emails, within hours infact. I send them many in a short space of time and every question was answered in great detail.
Infact, I have NEVER had any bad experience with the support team.
1st Class!!!

26 February 2026
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Reply from SmartCharts

Thank you so much for your amazing feedback!
We’re thrilled to hear that our support team was able to assist you quickly and thoroughly. Providing detailed and timely responses is something we truly take pride in, and it’s great to know it made a difference for you.

We appreciate your continued trust and kind words — we’ll make sure to share this with the whole team!

All the best,
The SmartCharts Team

Rated 4 out of 5 stars

This trading platform is so nice

This trading platform is so nice, easy to navigate and a pro active support. I normally trade on this site after I have received my payouts on Cropmines. They are also reliable and my payouts are always constant and without delays. I have been making massive returns with Cropmines. Both platforms have been so helpful.

26 February 2026
Unprompted review
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Reply from SmartCharts

Thank you so much for your kind words and for sharing your experience!
We’re delighted to hear that you find our platform easy to use and that our support team has been proactive in assisting you. It’s wonderful to know that you’ve had a smooth and reliable trading experience.

Your feedback truly motivates us to keep improving and providing the best service possible. We appreciate your continued trust and support!

All the best,
The SmartCharts Team

Rated 5 out of 5 stars

Roland was amazing

Roland was amazing, very friendly, kind and professional. My husband was listening to our conversation and he says that you are very nice.
Roland knew how to take charge of my situation and guided me through it very patiently. It is now resolved and I am a happy student. Roland is a great asset to Smartcharts and he made problem solving a delight instead of a burden. thank you Roland. God bless you.

24 February 2026
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Reply from SmartCharts

Thank you so much for your kind words! We’re thrilled to hear that Roland was able to guide you patiently and make the process smooth and positive. It’s wonderful to know that both you and your husband felt supported throughout. Roland truly is a valued member of the Smart Charts team, and your feedback reaffirms the dedication and care he brings to every student. We’re so glad you’re happy and enjoying your learning journey. God bless, and thank you again for sharing your experience!

All the best,
The SmartCharts Team

Rated 5 out of 5 stars

Love their work ethic.

Fantastic patience from the staff of Smart Charts and Learn to Trade.

24 February 2026
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Reply from SmartCharts

Thank you for your kind words! We’re so glad to hear that our team’s patience and work ethic made a positive impact. Supporting our learners and helping them feel confident with Smart Charts and Learn to Trade is exactly what we aim for!

All the best,
The SmartCharts Team

Rated 5 out of 5 stars

Vinson is patient & pro active

Vinson is patient & pro active, 2 strong traits for an educator

23 February 2026
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Reply from SmartCharts

Thank you for your kind words! We’re thrilled to hear that Vinson’s patience and proactive approach made a positive impact. We’ll be sure to pass your feedback on — it means a lot to him and the team.

All the best,
The SmartCharts Team

Rated 3 out of 5 stars

Pros and cons

I liked the fact that all the mentors seemed very knowledgeable and very capable of teaching beginners.
However, I don’t think this course was intended for complete beginners like myself.
I get the impression that most, if not all, of the other participants had some prior knowledge or experience in trading. Accordingly, the moderator was inclined to set the pace of the class based on their level and as a result I felt left behind and frustrated for the entire program.
I am located in Trinidad so there was a 15 hour time difference with Sydney. As a result I was always trying to stay awake and focused when I would normally be asleep.

22 February 2026
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Reply from SmartCharts

Thank you for sharing your honest feedback. We’re really glad to hear that you found our mentors knowledgeable and capable — that means a lot to us.

We’re sorry to hear that the pace of the sessions and the time zone difference made it difficult for you to keep up. Our programs aim to support traders of all experience levels, and your feedback is valuable in helping us ensure that beginners feel more supported throughout the learning process.

We truly appreciate you taking the time to share your experience, and we’ll be using your comments to continue improving our courses for future students.

Warm regards,
The SmartCharts Team

Rated 5 out of 5 stars

Clear and helpful

Clear, easy, helpful

22 February 2026
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Reply from SmartCharts

Thank you so much for your kind words! We’re really glad to hear you found everything clear, easy, and helpful. Our goal is to make your trading journey as smooth and valuable as possible.

We truly appreciate your feedback and look forward to continuing to support you in your learning journey!

Warm regards,
The SmartCharts Team

Rated 3 out of 5 stars

Staff are professional and helpful

Staff are professional and helpful, however I feel there has been too much talk on the same things and not enough about the actual trading. Although tomorrow will hopefully be more of the actual trading practice.
We should have been advised of the importance of needing a second screen.
Honestly I am feeling a little stressed as it is sometimes very hard to understand their speech
and I think I will be learning from written work more
on my own. At the moment things are not ideal for me.

22 February 2026
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Reply from SmartCharts

Hi, Lynette. Thank you for your feedback. We really appreciate you taking the time to share your thoughts.

We understand that learning something new can sometimes feel overwhelming, and we want you to know we’re here to support you. If you have any questions or need further clarification at any stage, please don’t hesitate to raise them we will be very happy to assist and help you feel more confident as you progress.

Your experience matters to us, and we’re here to help every step of the way.

All the best,
SmartCharts Team

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