Slice PayReviews 

313
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 266 reviews, reviewers overwhelmingly had a great experience with this company, finding the payment options, particularly the installment plans, to be a significant benefit for managing travel costs. Customers consistently highlight the exceptional customer service, praising the staff for their helpfulness, understanding, and willingness to find solutions, even when facing financial difficulties. Many people appreciate the ease of setting up and using the service, noting the straightforward process and clear communication from the team. However, some reviewers were not happy with the inability to manage payments independently, such as making early payments or checking balances, often requiring contact with customer service for these actions. A few other people also felt that the service could be improved by providing better access to payment information and more control over their accounts.

What people talk about most

Payment

Users describe positive interactions with payment, appreciating the stress-free and straightforward... See more

Service

Reviewers mention positive feedback about the service, highlighting its ease of use and efficiency, with many... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness,... See more

User experience

People report positive experiences with user experience, finding it easy, stress-free, and convenient to use.... See more

Staff

Clients share positive opinions on staff, consistently describing them as professional, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

One of the standout features was their option to pay by instalments, which made planning my trip so much more manageable. It’s a game-changer for travelers who want to spread out costs without the st... See more

Company replied

Rated 5 out of 5 stars

Payment plan was great. The only thing is there wasnt away to just log in and pay it early. Each time I had to chat with SlicePay during business hours which was 4pm to 4am and ask for a payment link.... See more

Company replied

Rated 5 out of 5 stars

Slice Pay really helped me out when I was in need. Dealing with Customer service was absolutely phenomenal aswell. They are always willing to find several solutions that best suit your needs. Very imp... See more

Company replied

Rated 5 out of 5 stars

Slice pay is amazing. This company helps you when no one else will. They approve almost anyone. If you’re booking a trip they will give you payment options until your departure. Have it paid or you do... See more

Company replied


Company details

  1. Payment Service
  2. Airline
  3. Airline Ticket Agency
  4. Alternative Financial Service
  5. Flights Search Site
  6. Travel Agency

Written by the company

Slice Pay allows customers to lock in today's prices and pay it off in Slices. We help customers save for travel. Find us at your favourite travel agent today! Lock in today’s prices for just a small deposit Pay off the remaining amount before you depart so you can travel guilt free! No late fees and no credit checks means Slice Pay is easily available to all!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

313 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(313)

257 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is the best payment option ever.

This is the best payment option ever.

10 April 2026
Slice Pay logo

Reply from Slice Pay

The BEST? We'll take it! Thank you so much for the love Babafemi — we work hard to make payments as flexible and stress-free as possible, and it means everything to know it's making a real difference. We'll keep raising the bar!

Rated 5 out of 5 stars
Slice Pay logo

Reply from Slice Pay

That's what we're here for! Thank you for the kind words — our team works hard every day to make sure every client feels taken care of. See you on your next booking with SlicePay!

Rated 5 out of 5 stars

Great customer service

Great customer service, always there to help and quick replies. Thank you. Payments easy to understand and pay.

9 April 2026
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Reply from Slice Pay

Hi Jenny, this is exactly the experience we aim to deliver every single time! Quick replies, friendly support, and payments that are easy to understand — we're so glad it all came together for you. Thank you for trusting SlicePay and we look forward to assisting you again soon!

Rated 5 out of 5 stars

Great Service!

I had to make some payment adjustments throughout my payment plan and the customer service teams were so helpful! Would definitely use this service again for another booking.

8 April 2026
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Reply from Slice Pay

Thank you Amanda! Payment flexibility is something we truly believe in at SlicePay, so it's wonderful to hear our team delivered on that when you needed it most. Thank you for sticking with us and for choosing to book with us again — we promise to make the next experience just as smooth!

Rated 5 out of 5 stars

Excellent

Excellent Service

1 April 2026
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Reply from Slice Pay

That's what we love to hear! Thank you for the shoutout Ahmed — we'll keep the excellent service coming.

Rated 5 out of 5 stars

Thanks for helping me

Thanks for helping me
Its great idea to deal with slice easy smooth and the most important thing the can help if u not ready for the next instalment thanks thanks thanks big love

1 April 2026
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Reply from Slice Pay

Big love right back at you Chahir! 🥰 Thank you so much for this heartwarming review! We're so happy to hear that your experience with SLICE has been easy and smooth. And yes — that's one of the things we're most proud of: being there for our clients even when they need a little extra flexibility with their instalments. We've got your back, always! Thank you for trusting SLICE! 💙

Rated 5 out of 5 stars

Very helpful and understanding,I…

Very helpful and understanding,I recommend going through slice pay in the near future ..

8 April 2026
Unprompted review
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Reply from Slice Pay

Thanks Rachael! Your recommendation truly made our day! Being helpful and understanding is something we deeply value at SlicePay, so hearing this straight from you is incredibly rewarding. We'll make sure to keep delivering the same experience — and we hope to see you again soon!

Rated 5 out of 5 stars

Loving this company

When I learned about Defera, I was kind of scared that it wouldn't be what it was advertised to be. But Defera ended up being everything I needed for trip planning. I love how they allow you to earn points with other little perks. The only flaw is that when you make a payment it doesn't show the updated balance.

30 March 2026
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Reply from Slice Pay

Thank you so much for the feedback!

Rated 5 out of 5 stars

Fantastic service and easy to use

Fantastic service and easy to use

7 April 2026
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Reply from Slice Pay

Thank you for the fantastic review Ajay! We're so glad to hear that you found our service easy to use — that's exactly what we strive for at SLICE. We look forward to serving you again soon! 😊

Rated 4 out of 5 stars

Everything was just perfect except you…

Everything was just perfect except you can't reach anyone via phone. That needs to change. That's the only thing I see bad about Slice.

4 April 2026
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Reply from Slice Pay

Thank you so much for your honest feedback Kevin! We're thrilled to hear that your overall experience with SLICE was perfect — that truly means a lot to us. You raise a very valid point about phone accessibility, and we sincerely apologize for the inconvenience. We hear you, and we're actively working on improving our communication channels to make it easier to reach us. Your feedback helps us grow, and we appreciate you taking the time to share it!

Rated 5 out of 5 stars

Been very helpful with my financial…

Been very helpful with my financial situation. No pressure. I will do it in my future travel. Thank you SLICE

1 April 2026
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Reply from Slice Pay

Thank you so much for your lovely review Maria
! We're really glad we could help with your financial situation without any added pressure — that's exactly the experience we aim to provide. Whenever you're ready for your future travels, SLICE will be here to support you every step of the way. Safe travels and we look forward to hearing from you! ✈️

Rated 5 out of 5 stars

Professional and prompt response

Professional and prompt response. I would highly recommend using their service.

30 March 2026
Unprompted review
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Reply from Slice Pay

Wow, thank you for the wonderful review April! It's always great to hear that our team delivered a professional and timely experience. We're honored by your recommendation and can't wait to assist you again whenever you need us!

Rated 5 out of 5 stars

Amazing team who sorted out my queries…

Amazing team who sorted out my queries and communicated efficiently and professionally. Thank you for all your help. Will definitely recommend.

28 March 2026
Unprompted review
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Reply from Slice Pay

Hi Dominique,

Thank you for your thoughtful feedback.

We’re pleased to hear that our team was able to assist you effectively and provide clear, professional communication throughout. It’s always our goal to resolve queries efficiently while delivering a positive experience.

We truly appreciate your recommendation and your support.

Rated 5 out of 5 stars

Good

Good service

11 March 2026
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Reply from Slice Pay

Hi Janani,

We appreciate you taking the time to share your feedback.

It’s great to know our service met your expectations. We value your support and hope to assist you again in the future.

Rated 5 out of 5 stars

Great experience

Great experience. Highly recommend.

18 March 2026
Unprompted review
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Reply from Slice Pay

Hi Champika,

Thank you for your kind words.

We’re really pleased to know you had such a positive experience with us. Your recommendation means a great deal, and we’re grateful for your support.

Rated 5 out of 5 stars

I had no issues

I had no issues. Everything went smoothly, and I’m very thankful for the opportunity that the lender approved me. Thank you Slice pay;)

9 March 2026
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Reply from Slice Pay

Thank you for sharing your experience Stephanie.

We’re delighted to hear that everything went smoothly and that the process worked well for you. We’re also glad we could provide you with the opportunity to move forward with your plans.

Your appreciation means a lot to us. Thank you for choosing Slice Pay.

Rated 5 out of 5 stars

Great service

Great service

6 March 2026
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Reply from Slice Pay

Thank you for your feedback Maria.

We’re glad to hear that you had a great experience with our service. We truly appreciate your support and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Refunds due to Iran War!

Because of the War in Iran our trip had to be canceled and Slicepay came through quickly with our refunds.

I truly appreciate your time and effort and how you expedited the refunds to ensure my clients are receiving there refunds in a timely manner.

Thank you again!

9 March 2026
Unprompted review
Slice Pay logo

Reply from Slice Pay

Hi Lisa,

Thank you for taking the time to share your experience.

We truly appreciate your understanding during what was a very challenging situation for many travelers. We’re glad our team was able to assist in processing the refunds quickly and help ensure your clients received them as promptly as possible.

Your kind words mean a lot to us, and we’re grateful for your trust. We’re always here to support you and your clients whenever needed.

Rated 5 out of 5 stars
Slice Pay logo

Reply from Slice Pay

Hi Tevita,

Thank you for sharing your experience.

We’re really glad to hear that the process felt organized and helped make things less stressful for you. Making the experience smooth and easy for our customers is always our goal, and we truly appreciate your feedback.

Rated 5 out of 5 stars

Thank goodness

Thank goodness

3 March 2026
Slice Pay logo

Reply from Slice Pay

Thank you for sharing your feedback.

We’re truly glad to hear that your experience brought you a sense of relief. Knowing that we were able to help when it mattered means a lot to us. Your trust and support are sincerely appreciated.

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