A great value network. All the standard services and speeds of EE. They don’t have visual voicemail or WiFi calling yet otherwise it would have got 5*’s. Customer service is awesome and very prompt. H... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good cheap Esim on the EE network. Rewards loyalty. 1 star off for less than great network coverage though, which is the case with all networks nowadays.
I really like being part of a small start business. There have been a couple of initial glitches but I think that’s more to do with the general e-sim technology. The customer service is the reaso... See more
Company replied
When I switched network to Slice I wanted to keep my old number so I transferred it over, but the number I was given initially by slice remained active. I had a similar problem transferring my numb... See more
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Company details
Written by the company
Slice Mobile is the UK's first eSIM only mobile network. Slice is on a mission to revolutionise the mobile network industry by giving customers a slice of the action. Slice offers unique ways to reward customers through loyalty and referral, with bills going down each year and not up.
Contact info
United Kingdom
- help@slicemobile.com
- slicemobile.com
Get a Slice of the Action
4.0
Great
181 reviews
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This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 48 hours
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Have had connection issues in North…
Have had connection issues in North Greenwich and in Vienna
23 October 2024
So easy to set up
So easy to set up! Wish I had done it sooner! Only wanted another number so I could set up business what’s app for my business. So glad I’ve done it; really easy and doesn’t rinse my data either!! 🤍
18 October 2024
So far so good.
Quick and easy. Straightforward product flow, nice and easy to get going. Quickly handled my number import. Piggybacking on a great network with much better UI/UX and price.
20 October 2024
5 stars if it worked all the time
Honest review, good, fast reliable speeds, great call quality using the VOLTE2, prices seem very competitive for what you get.
- Reason for 1 star review is that it will work fine until I get home from work immediately get no service and restarting phone sorts the issue for 5 minutes then no service again. It is unusable when like this, slice gave me a temp sim to sort the issue as they thought it was due to porting my number over but the sim they gave e has done the exact same thing. So I will not be continuing my trial until the issues are sorted
Would be 5 stars if it worked
22 October 2024
Unprompted review
Reply from Slice Mobile
Hi, really sorry you experienced some issues. We did check in once we thought it had been fixed to make sure it was all working ok but appreciate that it's a pain to go back and forth with us. If you'd like to get back in touch we'd love to have you back. But thank you for your feedback either way.
it's been working not
it's been working okay'ish, cover in the west mids is absolutely c*ap
ABROAD, it says on capital letter that it will work in europe 25/30gb free to use... i'm in spain with 2 phones on me and 0 internet + 60£ spend on slice - not happy at all with this service
8 October 2024
Reply from Slice Mobile
Thanks so much for joining us!
No SMS or iMessages
I thought I was going to love it but no. I lost all SMS ability I couldn’t log in to banking, pay bills, long into work apps because I didn’t have 2FA. Slice’s solution, we’ll need to chat with an engineer next week. Nope. See ya.
3 October 2024
Unprompted review
Reply from Slice Mobile
We’re really sorry we let you down. Unfortunately it took us longer than we wanted to pinpoint the source of the problem. We've now managed to isolate it to a specific carrier who were not routing sms correctly after porting. We've been in touch with them and worked together to resolve it. We are learning all the time and appreciate that we didn't deliver the solution in time for you.
Great network, pricing and values it’s customers
The signal, coverage and speed quality are brilliant so far. I’m getting double the data allowance from my previous network for the same price. The cash back offer is great for loyalty.
The app and community board is great and the Slice team are very responsive to sorting out queries, seeking feedback for improvements and technical difficulties. A few creases being actively ironed out in the early stages of this network but I have a very positive impression so far!
3 October 2024
Reply from Slice Mobile
Thanks so much for the splendid review and bearing with us while we ironed out a couple of wrinkles. Onwards!
Just switched to Slice and absolutely loving it!
Just switched to Slice and absolutely loving it! The switch was seamless, the signal is AMAZING (coming from a network with rubbish signal compared to this), the app is easy to use and pretty, and I love the Cashback on your payments each year too! Thanks in advance Slice’n
1 October 2024
Reply from Slice Mobile
We're loving you! Thanks for the review! Ooh, I rhymed.
Great service
Great service. I would like some packages with apple one and streaming discounts as well.
30 September 2024
Reply from Slice Mobile
Thanks so much for the great feedback. Will add this to our community suggestions box too. Keep them coming.
Slice is a new MVNO on EE
Slice is a new MVNO on EE, which is eSIM only.
The coverage is great in the areas that I need it most.
It’s also great to be in at the start of a new mobile network here in the UK
18 September 2024
Reply from Slice Mobile
Thanks for being one of our day ones, we appreciate you.
The service is amazing
The service is amazing, customer support is quick to respond and easy to get in touch with. Plans are more than generous for what you pay, would definitely recommend.
30 September 2024
Reply from Slice Mobile
We think you're amazing. Thanks for joining us. Our referral challenge is now live so you can be rewarded for recommending. Pop into the app to see what you can win.
Very happy so far!
Great service so far and loved the 7 day free trial. Only downgraded a star due to a few features missing; WiFi calling and WiFi on the London Underground but from the community forum they are working on it!
I saw from another recent review one user saying iMessage doesn’t work on Apple devices, but I’ve had no problem. Just had to turn iMessage on and off which is pretty standard when changing SIM’s. Especially when going to an eSIM. Very fast data speeds (same as EE’s) and great 5G coverage so far.
As an early adopter, I’m really happy with Slice so far! I’m excited for new features to get added (which I do hope is soon as I rely on WiFi calling quite a lot) but happy so far!
26 September 2024
Reply from Slice Mobile
Thanks so much for your lovely review. Keep checking in on the community and we'll update as soon as new features land.
Great new mobile provider
Great new mobile provider with generous EU roaming allowance and cash back on top ups. So far so good. Would definitely recommend.
28 September 2024
Reply from Slice Mobile
Thanks so much for taking the time to review, we appreciate you. In a rhyming mood today.
Not bad fast speed but lacks features
Not a bad start. There’s still some teething issues but the speeds are fast. They just lack things other networks have like wifi calling and call forwarding and you can’t use imessage if you’re an Apple user.
Editing to 2 stars as not fixed and it is below 3 stars. If iMessage worked it would be 3 stars. If WiFi calling was included it would be 4 stars. If call forwarding and visual voicemail included it would be 5 stars.
- Edit 24/10/2024 - Upgraded to 3 stars now that iMessage is now working!
- Edit 20/05/2026 - I’m no longer with Slice due to changes to the forum being very corporate. BUT: I stick to my word. They have since updated to include WiFi calling. Upgraded to 4 stars. ⭐️⭐️⭐️⭐️
28 September 2024
Unprompted review
Reply from Slice Mobile
Thanks so much for your review and taking the time to change it now we have the iMessage issue sorted. We really appreciate you!
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