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Sleevechief Reviews 214

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TrustScore 3.5 out of 5

3.4

Game Store
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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, most reviewers were somewhat happy with their experience overall. Many customers are highly satisfied with the quality of the products, describing them as beautifully made, impressive, and exceptional. They appreciate the unique designs and the passion that shines through in the items, often finding them to be of top-notch quality and well-packaged. For some, delivery was fast and efficient, with products arriving in good condition and as advertised. However, a significant number of people experienced considerable dissatisfaction with delivery times, reporting long delays, postponed orders, and unexpected customs charges that were not mentioned at the time of purchase. Some reviewers were also unhappy with customer service, citing a lack of communication, inconsistent information, and a perceived lack of care when issues arose. Additionally, a few customers noted minor product imperfections or damage upon arrival, despite the packaging appearing intact.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and delivery. Many reviewers praise... See more

Quality

People report positive experiences with quality, with many reviewers praising the high quality of products,... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many reviewers reporting significant delays,... See more

Order

Clients share ambiguous opinions on order experiences, with many expressing significant dissatisfaction due... See more

Customer service

Reviewers express widespread dissatisfaction with customer service, citing issues such as slow response... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The company is legitimate - I got my item and it was the last in stock. It's a fantastic item too, and the creators' passion for their work really shines through. You can't buy this stuff anywhere... See more

Rated 3 out of 5 stars

very high quality products, beautifully made and the customer service was great. only problem was the delivery and shipping, original shipping date was pushed forward a month and then had additional i... See more

Rated 4 out of 5 stars

First time ordering from Sleevechief. Box has a great packaging, very well designed ! Unfortunately damaged during shipping tho, would be great to have some bublle wrap to protect it because tis pac... See more

Company details

  1. Game Store
  2. Gaming service Provider

Contact info

3.4

Average

TrustScore 3.5 out of 5

214 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Very Slow Shipping and poor communication

Ordered a medium size order (~50€) and waited ~4 weeks to arrive 3 weeks until the shipping was even confirmed.
Second order is yet to be shipped after ~1.5 months.
Customer service just says some product is not in stock right now.

14 July 2024
Unprompted review
Rated 1 out of 5 stars

honestly dont buy here ive ordered here…

honestly dont buy here ive ordered here 3 times first time took a week second time 2 weeks 3rd time a month untill i send a angry email and than all of the sudden it got send the quality of the sleeves are simulair to art sleeves from alixpress the customer service is not there for sure they wont respond to emails cancels updates or messages to social media they just dont care my friends ordered around the same time 1 month later they still dont have their items either. dont buy from here

5 June 2024
Unprompted review
Rated 1 out of 5 stars

Took 53 days to arrive, poor parcel management

Took 53 days to arrive, brought items during cyberweekend,
3 weeks later no updates except "order data transmitted electronically"
Enquired with customer service and 2nd parcel was sent as 1st believed "lost"
10 days after 2nd "order data transmitted electronically" Enquired again, and day later it finally entered dhl to be delivered,

12 January 2024
Unprompted review
Rated 1 out of 5 stars

Summer restock nightmare!

Had a summer restock nightmare! I was initially told the item wouldn't be restocked, but it was available during the restock strangely? I really wanted this so I added it to my basket, but at checkout, it was sold out. This company clearly doesn’t care about people who really want their items! Please avoid.

30 July 2023
Unprompted review
Show reviews in all languages. (214 reviews)

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