Sleevechief Reviews 214

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, most reviewers were somewhat happy with their experience overall. Many customers are highly satisfied with the quality of the products, describing them as beautifully made, impressive, and exceptional. They appreciate the unique designs and the passion that shines through in the items, often finding them to be of top-notch quality and well-packaged. For some, delivery was fast and efficient, with products arriving in good condition and as advertised. However, a significant number of people experienced considerable dissatisfaction with delivery times, reporting long delays, postponed orders, and unexpected customs charges that were not mentioned at the time of purchase. Some reviewers were also unhappy with customer service, citing a lack of communication, inconsistent information, and a perceived lack of care when issues arose. Additionally, a few customers noted minor product imperfections or damage upon arrival, despite the packaging appearing intact.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and delivery. Many reviewers praise... See more

Quality

People report positive experiences with quality, with many reviewers praising the high quality of products,... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many reviewers reporting significant delays,... See more

Order

Clients share ambiguous opinions on order experiences, with many expressing significant dissatisfaction due... See more

Customer service

Reviewers express widespread dissatisfaction with customer service, citing issues such as slow response... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The company is legitimate - I got my item and it was the last in stock. It's a fantastic item too, and the creators' passion for their work really shines through. You can't buy this stuff anywhere... See more

Rated 3 out of 5 stars

very high quality products, beautifully made and the customer service was great. only problem was the delivery and shipping, original shipping date was pushed forward a month and then had additional i... See more

Rated 4 out of 5 stars

First time ordering from Sleevechief. Box has a great packaging, very well designed ! Unfortunately damaged during shipping tho, would be great to have some bublle wrap to protect it because tis pac... See more


Company details


Contact info

3.4

Average

TrustScore 3.5 out of 5

214 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

The packaging was one of the best I've…

The packaging was one of the best I've ever seen. The binder was very well made and feels really premium, the design on it is amazing.

A bit expensive, but for the price it was worth it, shipping cost was a bit high, but understandable.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a deckbox and binder from…

Ordered a deckbox and binder from SleeveChief. Honestly very impressed with both delivery and quality so far. Got a bit concerned when i saw other reviews here, but i received my order in Denmark one week after purchase.

10 March 2026
Unprompted review
Rated 4 out of 5 stars

Great First experience overall !

First time ordering from Sleevechief. Box has a great packaging, very well designed ! Unfortunately damaged during shipping tho, would be great to have some bublle wrap to protect it because tis packaging is a collector by itself !
The deckbox is awsome ! Texture is great and the color is perfect ! (I bought the red oni one) A little printing problem on top, but still quite amazing !
Overall it's a 8/10 for me ! Great first experience ! Will try again ;)

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Best quality binders out there!!

Needed a new binder for my Yu-Gi-Oh collection, searched everywhere i could think of and nothing really jumped out at me but i really wanted something that stood out, after seeing an advert on instagram of all places i was buzzing to find "The Darkest Magician" binder it was exactly what i was looking for!
Took a chance and just ordered it, arrived within a week and I am absaloutley amazed with the quality could not be happier will 100% be making more purchases again soon 10/10!!

20 February 2026
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience. I ordered about $120 worth of products and was suddenly hit with an additional $50 customs fee that I was never told about. That’s almost the same price as half my entire order. No warning, no transparency, nothing. If I had known the real cost, I never would have ordered in the first place. This feels extremely misleading and completely unacceptable. I won’t be buying from SleeveChief again.

24 January 2026
Unprompted review
Rated 2 out of 5 stars

Unmentioned Import Fees (USA)

Products look nice and are great quality, but had to pay unexpected import fees for US delivery that were not mentioned or warned of when ordering. Be prepared to pay an additional 30-40 USD if you live in the states. Their products took several months to create and ship, but it was to be expected as they mention this on their website.

15 January 2026
Unprompted review
Rated 1 out of 5 stars

5 months

It took five months for my order to arrive. I exchanged several emails, and each time I was given a different estimated delivery date whenever I wrote. The material arrived damaged, although the package was intact. I believe there are better places to buy this type of product. Not recommended at all.

8 January 2026
Unprompted review
Rated 1 out of 5 stars

Be prepared to spend an additional $32 on import fees on top of the $30 charged for shipping on a $34 binder

I ordered a card binder on 12/16. Upon tracking the item, I noticed an "import fee" that had to be paid upon arrival. An additional $32 of import fees on top of the $30 charged for shipping on a $34 binder. I contacted sleevechief via email more than 3 times with no response as to if "I" was responsible for these additional fee's on top of the shipping fee I paid upon ordering. They never responded, I was never made aware about Any additional fee's when I placed the order, upon confirmation of the invoice/order, or upon request for info on a delivery date. Surprise, your going to be charged. $106 paid for a $34 binder. Beware. This was a dishonest omission.

3 January 2026
Unprompted review
Rated 5 out of 5 stars

Great products, Sometimes delayed

I’ve ordered many items from SleeveChief and I’m always happy with what I receive, more often than not pre orders will get delayed, but they will let you know via email and a dedicated page that explains where in production pre orders are

27 November 2025
Unprompted review
Rated 1 out of 5 stars

Garbage company

Waited 3 months for a binder and now I’m supposed to pay $40 in import fees. What kind of trash company collects my money for shipping and doesn’t even cover it? Will be sure to never order from them again and make sure none of my friends do!

3 December 2025
Unprompted review
Rated 1 out of 5 stars

Horrible experience buying a beautiful product

Ordered a binder from them on August 27th and just received it on December 1st. 3 whole months, and their reasoning was the item was a pre-order item as well as delayed from their supplier due to strikes. I was never made aware the item was a pre-order item, it was listed like it was ready to ship. Then, after all the delays, once the product was finally delivered, I get slapped with a $37 international shipping COD. That's not including the $24 I already paid for shipping. The one binder cost more than $100 due to hidden cost. The binder is beautiful, but be prepared to pay a hefty price.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

Ordered item in may

Ordered item in may. Arrived TODAY. product is damaged, and I know it wasn’t the delivery company because the item that’s damaged is the inside of the deck box with a decent sized deep scratch on the artwork. After I commented on their instagram about the delay in production they blocked me lol. Save yourself a headache and time. Order from somewhere else.

30 May 2025
Unprompted review
Rated 1 out of 5 stars

Stay away for your own good. Terrible business.

Ordered it in June and it kept getting delayed consistently. Now it finally shipped and there are now $46 in import fees I have to pay?? I did not agree to that when I paid upfront and paid for shipping in a $96 dollar order. Absolutely under no circumstances should you order from here. It is horrible business practice and you the customer will get screwed.

26 November 2025
Unprompted review
Rated 1 out of 5 stars

6 MONTHS AND STILL NOTHING!

I ordered that Solo Leveling deck box. 6 MONTHS went by and I never received it. They lied and said it was delivered WHEN IT WASN’T. I’m just lucky I MIGHT get my refund. They said it’s gunna take 7-14 days, but I highly doubt it if I waited 6 months for a nothing burger. If I could give it 0 stars I would. PLEASE DON’T ORDER FROM THEM! THEY ARE A SCAM!!!

21 May 2025
Unprompted review
Rated 1 out of 5 stars

Long ass wait

I ordered in july , there were some things in preorder but would arive 1maybe2 months later . I got a email 2 weeks ago that they finally have it in stock, but they still havent sended it yet. Im verry disappointed. It was a birthday present for my fiance but with this long of a wait im not even exited to give it anymore .

21 November 2025
Unprompted review
Rated 1 out of 5 stars

Unprofessional

Ordered a product in May, delivery set for August. Multiple delays since, got my tracking number Monday. Monday NOVEMBER 17th!!! With a sorry we are throwing in a pack some kinda sleeves. I get an email from ups the next day. Your package wont be delivered until you pay import fees of $55.60. So i messaged the company. And basicly all I receive back is a sorry, not sorry, we don't have to disclose any additional charges. And quote from the message "bro don't blame me, blame Trump" so professional on all levels.

19 November 2025
Unprompted review
Rated 1 out of 5 stars

So far seems like a scam

I ordered a deck box in May. It is now November and I haven’t received anything. Every time I ask for my money back they say wait one more month. I’m beginning to think I got scammed. Will be requesting my money back from the credit card company.

31 May 2025
Unprompted review

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