The company is legitimate - I got my item and it was the last in stock. It's a fantastic item too, and the creators' passion for their work really shines through. You can't buy this stuff anywhere... See more
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Customer service is absolutely terrible.
I’ve been reaching out to this company for months now. They advertise a 15% discount off your first purchase if you sign up to their newsletter. Shipping to the UK is a flat rate of £17 which is extortionate so I signed up to the newsletter hoping to receive the code to take the sting out of my first purchase. I’ve tried multiple email addresses, waited, retried and it’s not sent me a code ever. Spoken with Sleevechief multiple times and they don’t care one bit, way to draw in new customers! 👏
All they have done is insult my intelligence by telling me that the code “always sends 🙏🏽
It more likely seems like that you already got it but in your spam 🙏🏽”
I can assure you I have checked my spam many times. After months of trying to get it sorted I’m giving up. Clearly they don’t want my custom, and based off the other reviews on here it looks like their customer service and shipping times (despite the price) is an abomination anyway.
The products are amazing!
The products are amazing!
It was shipped fast and has an amazing quality!
Fantastic 🌟🌟🌟🌟🌟
Fantastic Gameboy deck box
The design is amazing and I’m very happy with the quality.
The package came crushed and again I…
The package came crushed and again I had to pay additional tariffs on top of your shipping costs. I will never purchase from you ever. I will also tell my friends and family about how disappointed I am. Getting these containers Crushed in the mail is terrible!!
Overall Excellent Experience
Solid delivery time and just an absolutely beautiful binder!!👌🏿 DO keep import fees in mind😅
Slow but perfect
The preparation of the shipment took a litlle bit too long (I ordered just 1 Deck Box) but I understand they received a lot of orders at that time. The product itself is faboulous
never again
I’m sorry to have to write such a negative review because I was a satisfied customer. I have to give them credit for having great products, and their customer service used to be good. Once, they sent me too few sleeves, but they responded immediately to my complaint and refunded part of the purchase price. However, I’m no longer satisfied. I placed an order with a few colleagues in October (about 7 products, so a fairly large order). Unfortunately, one of the items was on pre-order. If we had known we’d have to wait until April (even though they promised March), we wouldn’t have ordered. Six months is way too long. When I asked if they could send the items that were in stock, they said no. I’m not satisfied, and what bothers me most is the intrusive advertising. I get a spam email once a day and ads on Instagram and YouTube. Clearly, too much money is going into marketing instead of the team that ships the products (they’re always overwhelmed by the current situation). I’m not satisfied and won’t be ordering from them again in the future.
The deck box I ordered is exceptional I…
The deck box I ordered is exceptional I took it to a major tournament literally the next day after receiving it. During that event, multiple people asking me about the deck box. I couldn’t be more happier with my purchase.
The best TCG products out there
I’m a big fan of sleevechief I have bought many of their products in the past, but this was the first time me ever purchasing a deck box and I must say the Darkness deck box was amazing. It was everything as advertised and if they continue this theme of deck boxes, they’ll definitely keep getting more money from me. However, I will say this though and this really isn’t on sleevechief but I’ve had a terrible experience with UPS delivering my order. They had delivered my package to a the wrong address and after multiple calls with customer service, I could not get anyone to find or locate my package thankfully, though after four days of thinking, my package was lost. Someone finally called me and said they had my order and I had to travel myself to go pick up my order. Like I said this is not sleevechief fault this is really UPS‘s fault. Overall, though if you’re looking for amazing TCG products sleep chief is the best. Please keep up the great work chief.
The high quality product...
The high quality product and fast delivery considering it came from mainland Europe to the UK. Well done to the sleevechief team.
Great value for money
I was lucky and product was in stock, so shipping was fast and I got my binder in a week. Binder has super quality and looks great, like on pictures. Since I was happy with my purchase I ordered another one. Thanks!
Fast proper & secure delivery of…
Fast proper & secure delivery of top-notch goods. Very impressed with my first purchase; a breath of fresh air far away from the mainstream. Recommended!
Sent wrong item and blocked me on all…
Sent wrong item and blocked me on all platforms when issue was raised
Genuinely good
Honestly, this is a very Impressive product.
Slight abrasion on the side of the container, but otherwise in excellent condition. Did not disappoint and is a gorgeous design
Awsome binders
Awsome binders. Delivery was fast and no problems. Will order more soon
A great binder but the printing on the…
A great binder but the printing on the face is a little off center. Besides that, great packaging and fast shipping.
Good quality and fast shipping
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