Sleepeezee BedsReviews 

1,475
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 152 reviews, reviewers had a great experience with this company. Many customers are extremely satisfied with the comfort and support provided by the mattresses, often leading to significantly improved sleep and reduced pain. The quality of the products, including dog beds, is frequently praised for being durable, supportive, and easy to clean. Reviewers also highlight the straightforward ordering process and the efficient, timely delivery service, with many appreciating the helpful and polite delivery staff. However, some customers also noted issues with the mattress firmness, finding them too hard, or experiencing sagging after a relatively short period, leading to discomfort and pain. A few other people also felt that the mattresses did not match the comfort experienced in Travelodge hotels, despite being marketed as such.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the comfort and quality of... See more

Quality

Reviewers mention positive feedback about quality, with many describing mattresses as very comfortable,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising prompt and efficient... See more

Order

People report positive experiences with the ordering process, often highlighting its ease and efficiency from... See more

Staff

Reviewers highlight positive aspects of staff, particularly praising delivery personnel for their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

King sized mattress suits me well and my partner who has back problems sleeps much better. Our only criticism is sizing … it’s slightly longer and slightly less wide than our king sized bed. Its depth... See more

Company replied

Rated 4 out of 5 stars

The mattress arrived half an hour earlier than the start of the time window, so we weren't quite ready. The two delivery guys were very helpful and pleasant and waited for us to clear the bedding and... See more

Company replied

Rated 5 out of 5 stars

Really pleased with the dog bed from Sleepeezee! We bought the mattress version specifically for use in the car, and it’s been absolutely perfect. It fits the boot well, stays in place, and gives our... See more

Company replied

Rated 5 out of 5 stars

Superior Mattress! Absolutely the BEST mattress we have ever had. Beautifully made. Extremely comfortable,supportive, firm mattress. Purchased from Dreams. We don’t feel each other moving around on... See more

Company replied


Company details

  1. Bedroom Furniture Store

About Sleepeezee Beds

Written by the company

  • Held a Royal Warrant from HRH The Prince of Wales since 1985 and supplies the Royal Residences
  • More than 100 years’ experience in handcrafting the perfect night's sleep
  • Every Sleepeezee product is handmade at our factory in Rochester, Kent, where more than 300 expert craftspeople build bespoke beds to our premium standards
  • Supporter of the QEST, MacMillan charities, British Heart Foundation and Ellenor Hospice
  • We have donated more than £100,000 to Macmillan Cancer support
  • You can find a Sleepeezee bed and mattress in one of our independent bed and furniture retail outlets, or in one of our national retailers

  • Contact info

    4.1

    Great

    TrustScore 4 out of 5

    1K reviews

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    4.1

    All reviews

    (1,475)

    133 reviews in the last 12 months

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    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 5 out of 5 stars

    Good quality, great value divan base, headboard and mattress.

    Purchased Travelodge dreamer mattress and 4 drawer divan with matching headboard.
    Very happy with whole experience, from ordering the bed to delivery and installation of divan and removal of the old bed.
    Delivery drivers were very careful when bringing bed into house and removing old bed.
    The divan base and headboard are well made and the mattress is very comfortable.
    I would recommend this bed and mattress to everyone as not just great value for money but good quality too.

    24 November 2025
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We're happy to hear that you are very satisfied with your new divan bed, mattress, and headboard. We appreciate your positive feedback regarding the delivery and installation. Thank you for recommending our products!

    Rated 5 out of 5 stars

    Excellent New Mattress

    We are really pleased with our recent mattress purchase. The buying process was easy and we were able to arrange to have our old mattress removed at the same time. The delivery team were prompt, had good communication and took care while in our home. The mattress is of good quality and we are enjoying sleeping on it zzz

    17 November 2025
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We're happy to hear that you are pleased with your recent mattress purchase and the easy buying process. We appreciate your positive feedback regarding our prompt delivery team's good communication and care. We're glad you are enjoying sleeping on your new mattress!

    Rated 4 out of 5 stars

    The mattress arrived half an hour…

    The mattress arrived half an hour earlier than the start of the time window, so we weren't quite ready. The two delivery guys were very helpful and pleasant and waited for us to clear the bedding and they took the old mattress away. The mattress itself (Travelodge dreamer) feels too hard by itself, so I have had to put my 7cm topper back on. The combination of mattress and topper is now perfectly comfortable. The new mattress is a lot more supportive than my old one which had sunk in the middle and I am definitely sleeping better with it.

    22 November 2025
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We appreciate your feedback. We're glad the delivery team was helpful and that you're sleeping better with the new mattress. We're sorry it felt too firm initially, but happy the topper made it comfortable!

    Rated 5 out of 5 stars

    Good communication just good

    Good communication. On time delivery. Good men

    18 October 2025
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We're happy to hear that you had a positive experience with our team! Thank you for your kind words about our service.

    Rated 5 out of 5 stars

    Nice mattress better than my old one…

    Nice mattress better than my old one but thought it would be firmer.

    Having loved the Travelodge beds in the hotel I thought this one would be the same but it is not. I do not like the fact you cannot sit on the edge of the bed as it is not firm enough and you slide off. I like to sit to put my socks on but can’t do this. Husband and I commented how the mattress makes us sweat. But overall we needed a new mattress and this is fine.

    28 November 2025
    Unprompted review
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    Thank you for your feedback, we appreciate your comments and glad your new mattress is more comfortable than your old one. Thanks again.

    Rated 4 out of 5 stars

    Good but not great

    Nice mattress better than my old one but thought it would be firmer. Having loved the Travelodge beds in the hotel I thought this one would be the same but it is not. I do not like the fact you cannot sit on the edge of the bed as it is not firm enough and you slide off.
    I like to sit to put my socks on but can’t do this.
    Husband and I commented how the mattress makes us sweat. But overall we needed a new mattress and this is fine.

    14 November 2025
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We appreciate your feedback. We're glad the mattress is better than your old one. We're sorry it's not as firm as expected, it can take some time to adjust to a new mattress. thanks again for your feedback.

    Rated 5 out of 5 stars

    works well

    works well
    don't need a pill anymore

    14 October 2025
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We're happy to hear that our product works well for you, thanks for your review!

    Rated 5 out of 5 stars

    Perfect

    Great comfortable mattress. Delivered on time and gently taken upstairs The delivery gentleman unpacked the I damaged mattress hygienically and took the old mattress and all the wrapping away. A perfect delivery for a perfect mattress

    8 November 2025
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We're happy to hear that you find the mattress comfortable. We're so glad the delivery was on time and professionally handled. Thank you for your positive feedback!

    Rated 5 out of 5 stars

    Delivered on time and the old mattress…

    Delivered on time and the old mattress taken away. The mattress is excellent and is currently surpassing my expectations. All in all very pleased with my purchase.

    8 November 2025
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We're happy to hear that the delivery and mattress removal went smoothly. It's great to know the mattress is surpassing what you expected. Thank you for your purchase!

    Rated 5 out of 5 stars

    Sleepezee Travelodge Mattress

    After a few stays at different Travelodge hotels, I had to find out where they got their mattresses from. Sleepezee.
    I can't rate these mattresses highly enough. So comfortable. A firmer mattress built to last.

    7 November 2025
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We're happy to hear that you enjoyed our mattresses during your stays. It's great to know you found them so comfortable and durable. Thank you for sharing your positive experience!

    Rated 1 out of 5 stars

    Quite possibly one of the worst…

    Quite possibly one of the worst companies I have come across when it comes to refunds

    Still waiting for mine. It has been many weeks. Other companies refund almost instantaneously- not so sleepeezee

    The customer services people try to be helpful but this is an amateur operator and shoddy

    This review isn’t based on any use of their mattresses

    4 December 2025
    Unprompted review
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We appreciate you bringing this to our attention. We are sorry to hear about the delay in your refund and the frustration it has caused. We're taking steps to look into this matter to improve our processes.

    Rated 5 out of 5 stars

    Dog Pillow Covers...

    My pug loves his new personalised pillow cover and the soft material it's manufactured in and sleeps on it at every given opportunity... Great!!!

    5 November 2025
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We're happy to hear that your pug loves their personalised pillow cover! Thank you for sharing this great feedback with us.

    Rated 5 out of 5 stars

    Efficient ordering and delivery or bed

    Efficient ordering and delivery of sleepeezee bed. Placed in bedroom by professional staff. They were quietly efficient and a credit to your company.

    4 November 2025
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We're happy to hear that you found our ordering and delivery efficient. It's great to know our staff's professionalism was a credit to us. Thank you for your positive feedback!

    Rated 5 out of 5 stars

    I've tried out the Travelodge Dreamer…

    I've tried out the Travelodge Dreamer mattress at their hotels many times over the years. So, when we needed a new mattress it was the obvious choice!

    2 November 2025
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We're happy to hear that you find our mattresses so comfortable! It's great to know that your past experiences made your choice easy.

    Rated 5 out of 5 stars

    Great service and delivery excellent

    Great service and delivery excellent! Mattress good
    too!

    29 September 2025
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We're happy to hear that you had a great experience with our service and delivery! We appreciate your positive feedback on the mattress.

    Rated 5 out of 5 stars

    Always had a great night’s sleep with…

    Always had a great night’s sleep with Travelodge, and it’s a joy to now have the same mattress at home. Perfect 🤩

    24 October 2025
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We're happy to hear that you have a great night's sleep with the Travelodge mattress. It's wonderful you now have the same mattress at home! Thanks for your feedback.

    Rated 5 out of 5 stars

    My sleep has been transformed

    I was waking every morning with headache so I bit the bullet and bought myself a sleepeezee travelodge mattress. I can't believe the difference. No more sickening morning headaches. The mattress is so comfortable. Wish I had done it sooner.

    24 September 2025
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We're happy to hear that the Sleepeezee Travelodge mattress has resolved your morning headaches and provided you with such comfort. We appreciate you sharing your positive experience!

    Rated 5 out of 5 stars

    Very comfortable

    Very comfortable. First noticed better sleep at Travel Lodge so purchased one. Much improved sleep and rested in the morning.

    21 October 2025
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We're happy to hear that you find our product very comfortable! It's great to know that you are experiencing improved sleep and feel more rested each morning. Thanks for sharing.

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