Skippers Online Reviews 

2,168
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the well-structured and comprehensive courses, finding them clear, informative, and easy to follow at their own pace, which is ideal for busy schedules. Many appreciate the engaging learning materials, including useful quizzes, detailed exercises, and helpful visuals that make the experience enjoyable and productive. People also frequently highlight the exceptional support from the staff, noting their attentiveness, quick responses, and clear feedback on assessments. The overall quality of the product and the user-friendly online platform contribute to a highly positive learning journey, preparing individuals effectively for exams.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting that the courses are well-structured,... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting the outstanding support and prompt... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the prompt and rapid... See more

Product

Customers consistently note positive experiences with product, praising the thorough, well-planned courses... See more

Quality

People report positive experiences with quality, highlighting the excellent, clear, and well-structured study... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I started the Yachtmaster theory nearly 30 years ago at the local college but couldn’t finish it, recently wanted to, for me, work towards it again. Due to family and work commitments I couldn’t c... See more

Rated 5 out of 5 stars

I’m very pleased to have completed (and passed) my RYA Day Skipper Theory following the course from Skippers Online. An excellent self study programme, with well structured and interesting module... See more

Rated 5 out of 5 stars

The RYA Day Skipper theory online course was perfect for me. This very instructive course with well-presented units includes links to useful resources and is good value for money. At short intervals d... See more

Rated 5 out of 5 stars

It is a wealth of information. The practical side was illustrated with plenty of examples. The illustrations, diagrams, explanations etc. were clear and easily to follow. Sometimes, the chapters were... See more


Company details

  1. Sailing School
  2. Boating Instructor
  3. Training Centre

Written by the company

Skippers Online teaches RYA/MCA Day Skipper, Yachtmaster Offshore and Yachtmaster Ocean Shorebased online.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,168)

192 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Clear presentation, complete course, might benefit from a course book

It is a wealth of information. The practical side was illustrated with plenty of examples. The illustrations, diagrams, explanations etc. were clear and easily to follow. Sometimes, the chapters were quite long, and it took a lot of concentration to take everything in. In view of the amount of details, it might be nice if there were the option of a course book. Happy sailing.

25 November 2025
Rated 5 out of 5 stars

A very good experience with 1 idea for improvment.

The course was extremely well-structured, logical, and very user-friendly. The explanations throughout the lessons were clear, detailed, and easy to follow. I also really appreciated the fast and pleasant responses to any questions I had. The final exam matched the material taught in the course, which made the experience feel well-aligned.
I would suggest one small improvement: during the practice exercises at the end of each chapter, it would be helpful to receive immediate feedback after submitting an answer. This would make the learning process even more effective and would save the need to wait until the end of the exercise, go back, and compare my answers manually. This approach makes sense during the mock exam, but for the practice exercises, immediate feedback would truly enhance the learning experience.
Overall, it was a wonderful course. Thank you very much for the thoughtful organization, the professional material, and the excellent learning experience.

10 November 2025
Skippers Online logo

Reply from Skippers Online

Thank you for your kind feedback. You write " it would be helpful to receive immediate feedback after submitting an answer. This would make the learning process even more effective and would save the need to wait until the end of the exercise, go back, and compare my answers manually. ". This can be accomplished by opening the model answers before you start answering questions BUT we discourage students from takin this approach because experience tell us that some will refer to the answer before properly attempting the question. We do use a few quick 'knowledge check quizzes' during lesson and these give immediate feedback. Kind regards, John Corden, Principal, Skippers Online.

Rated 5 out of 5 stars

Lessons are well organised and clear

Lessons are well organised and clear. easy to work through at your own pace and recap when and if needed.
It would be helpful to have more practice questions to work through, perhaps with provided model answers.
Also, I would have found it interesting to have a section on the stars in the sky, and learning about which ones are the most useful and how and where to locate them in the night sky.

19 November 2025
Skippers Online logo

Reply from Skippers Online

Thanks for you kind feedback Tracey. We've tried to strike a balance between the number of number of practice questions and the time necessary to complete the course. The RYA mandate a minimum of 40 hours, most people find this more than enough and the the TUA actually dictate most of the questions. That is apart from the quick-fire ones embedded in lessons as quizzes, intended to test your knowledge on the way through. We supply model answers for all questions and for the mock exam. Maybe you didn't see some of them? They are accessed from the main menu and the summary of your answers emailed to you after every lesson contain a link to them. As regards 'the stars in the sky', along with The Sun, The Moon and planets they can, of course be used for navigational purposes but this is the subject of our Yachtmaster Ocean course.

Kind regards,


John Corden, Principal, Skippers Online

Rated 5 out of 5 stars

Learning in my own pace

Learning in my own pace. Because i have misjudged my free etime, I could extend the course from 6 months to one year.
Aditonal sources and video explanation is great.

17 November 2025
Rated 5 out of 5 stars

Great option to study the theory…

Great option to study the theory without classroom. I loved the sometimes funny comments and the shared videos. The mock exam and exam takes a while, so make sure to have time left before the practical part of the YM. I did get answers in question and the exam pretty fast :)

10 November 2025
Rated 5 out of 5 stars

Great online platform, high quality content and resources.

The course and online platform are easy to navigate, well laid out and the narration is clear and has a nice balance of instructional and conversational style, leaning into the instructors own experiences is a nice style. Mock tests throughout help solidify knowledge and the exam process itself was very responsive with good feedback.

17 November 2025
Rated 5 out of 5 stars

Great choice!

Very user friendly online platform, very instructive and professional. Instructors respond very quickly. Great choice for anyone seeking reliable knowledge from one of the most world trust yacht entity.

14 November 2025
Rated 1 out of 5 stars

I had high expectations from Skipper…

I had high expectations from Skipper Online, but I’m really disappointed. The item came late and looked used. I tried contacting customer service, but no response. I hope they improve their service in the future.

11 November 2025
Unprompted review
Skippers Online logo

Reply from Skippers Online

Hi JB. We are disappointed and rather surprised to receive you very negative review because, in over 10 years, we've never received anything even remotely similar and we generally receive very positive feedback. Our support staff are always respond to customers within a few hours and we offer an unconditional 14-day, money back guarantee. We also note that yours is an 'organic' as opposed to a 'verified' review, which would suggest that you either want to hide your identity or you are not one of our students.

Rated 5 out of 5 stars

The learning material is very thorough…

The learning material is very thorough and interesting if, like me, you are a complete novice. The instructors are there for support should you need it and offer very inciteful feedback helping you along the way. The quiz and quick tests are useful. I would recommend purchasing the day skipper theory notes book.

4 November 2025
Rated 5 out of 5 stars

Day Skipper

A great way to learn the theory at my own pace.
The course was both educational and enjoyable, this was followed by on board tuition with Sail the Canaries (who were also fantastic) I’m now a Day Skipper!

27 October 2025
Rated 5 out of 5 stars

Top rate training!

The day skipper theory course was very well designed and I was thoroughly impressed with how the lessons and exercises built on top of each other, culminating in a knowledge set that feels well rooted.

I suggest getting the student tool kit with the package if this is your first crack at it. The plotting tools are great quality and I'm very relieved I opted in.

The support I received was incredibly prompt and professional and I couldn't be happier.

Thanks!

31 October 2025

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