Skin Vitality Medical Clinic Reviews 

770
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 740 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, kindness, knowledge, and professionalism, making interactions pleasant and reassuring. Many people highlight the excellent service and user experience, feeling comfortable and well-cared for as procedures are explained in detail. Reviewers frequently recommend various locations, appreciating the overall positive atmosphere and efficient service provided. However, some customers also noted concerns regarding treatment effectiveness, with a few experiencing less than desired results or questioning procedure quality. Additionally, a small portion of people felt disrespected or that their preferences and time were not adequately accommodated by staff.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their friendliness, professionalism,... See more

Service

Users describe positive interactions with service, with many reviewers consistently praising the... See more

User experience

Consumers find the user experience to be overwhelmingly positive, with many describing their visits as great,... See more

Location

People report positive experiences with location, often highlighting the convenience and accessibility of... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the staff's friendliness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was wonderful. All the ladies on staff were so helpful, kind, and knowledgeable. Knowledge in this industry seems like a bare minimum- but these ladies go above and beyond to understand... See more

Company replied

Rated 5 out of 5 stars

I had Botox at the Richmond Hill clinic. I have gone here a few times now and have had some not so great experiences, but keep coming back. The nurse I had today was amazing, very sweet and gentle and... See more

Company replied

Rated 5 out of 5 stars

Maryam has been doing my laser hair removal at Ajax Skin Vitality for 3 years and I highly recommend her services. She is wonderful and goes above and beyond to make you feel comfortable!

Company replied

Rated 5 out of 5 stars

From the moment I walked in, to the moment I left, the team here were nothing but professional. I was treated by Rikki and I appreciate how welcoming she was. I will definitely be coming back when... See more

Company replied


Company details

  1. Medical Clinic
  2. Facial Spa
  3. Health and Beauty Shop
  4. Laser Hair Removal Service
  5. Medical Spa
  6. Skin Care Clinic

Written by the company

Established in 1992. Skin Vitality Medical Clinic operates 14 locations across Southeastern Ontario and is recognized as the largest provider of non-surgical medical aesthetic treatments in Canada. Our medical team includes over 200 professionals, including 10 Medical Doctors, 40 Nurse Practitioners, and a dedicated group of Registered Nurses and Registered Practical Nurses. We are proud to be the country's largest provider of Botox®, Dysport®, Juvederm®, Teosyal®, CoolSculpting®, Sculptra® (Face and Butt), PRP for Face and Hair Restoration, DP4 Microneedling, Exosome Glow treatments, Morpheus8, EMSculpt®, Fraxel®, Laser Hair Removal, and Plus 90™/IntimaLase® Vaginal Rejuvenation. At Skin Vitality, we are committed to delivering personalized, results-driven treatment plans using the latest in injectable, regenerative, and body-contouring technologies--helping every client feel confident, refreshed, and empowered in their skin.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

770 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(770)

736 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always a positive experience

Always a positive experience

23 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for your thoughtful review! Your kind words mean a great deal to our entire team. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Couldn't be happier

Milton is my preferred Skin Vitality location. The staff are always welcoming, professional, and truly amazing. My provider took the time to fully understand what I was hoping to achieve and made me feel completely comfortable throughout the appointment. I couldn't be happier with my experience and will definitely be returning for future treatments!

21 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for your thoughtful review! Your kind words mean a great deal to our entire team. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Great atmosphere

Great atmosphere. Customer service was great. The staff are very knowledgeable and respectful.

22 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for the fantastic review! Providing exceptional patient care is always our goal, and we're so happy we met your expectations.

Rated 5 out of 5 stars

100% amazing

From the staff to the actual delivery of service, my experience was excellent. I received a thorough assessment and consultation before my treatment, and the team patiently answered all my questions.

I had my treatment with Nurse Patricia and her work was truly top-notch. She made me feel comfortable and well cared for throughout the entire session.

I will definitely continue coming to this clinic. Highly recommended! Kudos to the Skin Vitality Eglinton branch!

20 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

We sincerely appreciate your wonderful review. Thank you for allowing us to be part of your journey—we look forward to your next visit.

Rated 5 out of 5 stars

Girls always do a fantastic job

Girls always do a fantastic job. Highly recommended skin vitality

21 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

We sincerely appreciate your wonderful review. Thank you for allowing us to be part of your journey—we look forward to your next visit.

Rated 5 out of 5 stars

This today was my second visit to the…

This today was my second visit to the lovely ladies at skin vitality, once again I was treated kindly and with lots of respect, everybody there is extremely friendly and very trustworthy. I can't wait to see the results on my forehead! I highly recommend skin vitality for all your cosmetic needs

21 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

We sincerely appreciate your wonderful review. Thank you for allowing us to be part of your journey—we look forward to your next visit.

Rated 4 out of 5 stars

The warm welcome at reception

The warm welcome at reception, modern, clean business. Tori was patient and took her time with my lip fillers, and answered questions on the spot. Yolanda provided cost break down etc....great team!

20 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for sharing your experience! We appreciate your confidence in our team and are so pleased you had a great visit.

Rated 4 out of 5 stars

Friendly Staff

Did PRP treatment for myself and the staff were so kind and everything went smooth and well. Just had to wait for quite a while maybe an hour long but it was fine otherwise! Would come back again.

20 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for the kind words! We strive to provide every patient with an exceptional experience, and we're so happy you felt that.

Rated 5 out of 5 stars

Professional staff and excellent…

Professional staff and excellent service
Highly recommend to all!!!

20 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for your support! It means so much to our team to know you had a great experience with us.

Rated 5 out of 5 stars

St. Catharines SV!

Everyone at the St. Catharine’s location is so lovely! Ashley & Maggie always take such good care of my sister & I. <3

20 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for your support! It means so much to our team to know you had a great experience with us.

Rated 5 out of 5 stars

Excellent service

Excellent service. Prompt when I arrived. No waiting around. The girls are all very pleasant. Cannot with for my next visit.

16 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for your kind feedback. We truly value your trust and are grateful you chose Skin Vitality.

Rated 5 out of 5 stars

Talented nurses

Talented nurses, amazing staff, and the facility is so clean and well maintained. Wouldn’t go anywhere else.

16 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for your kind feedback. We truly value your trust and are grateful you chose Skin Vitality.

Rated 5 out of 5 stars

I have been going to this clinic for my…

I have been going to this clinic for my injections for over 4 years now. The staff is very helpful and my nurse Elizabeth is the absolute best. Not only she understands my concerns but she can also give me the exact result I want. She has so much empathy and truly listens to her clients. Love the quality of care and the attention to details too.

15 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for your kind feedback. We truly value your trust and are grateful you chose Skin Vitality.

Rated 5 out of 5 stars

Thank you for an enjoyable treatment…

Thank you for an enjoyable treatment session. The staff was very professional and welcoming.

Thank you!

15 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

We appreciate you taking the time to leave such a wonderful review. We hope to see you again soon!

Rated 5 out of 5 stars

First visit was great!

First visit was great!
Everyone here is so nice and very knowledgeable! Thanks so much! I'll be back

9 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

We appreciate you taking the time to leave such a wonderful review. We hope to see you again soon!

Rated 5 out of 5 stars

Great!

The staff are all very friendly and knowledgeable. Very happy with my ongoing results!

15 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

We appreciate you taking the time to leave such a wonderful review. We hope to see you again soon!

Rated 5 out of 5 stars

Sherline is great at her art

Sherline is great at her art
Thank you⭐️⭐️⭐️⭐️⭐️

15 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for your glowing review! It was a pleasure caring for you, and we look forward to welcoming you back.

Rated 5 out of 5 stars

Clean and friendly staff

Clean and friendly staff! Not pushy and reasonable prices !

14 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for your glowing review! It was a pleasure caring for you, and we look forward to welcoming you back.

Rated 5 out of 5 stars

Amazing staff and services

From the time I walked through the door I was treated kindly by every staff member I spoke with. I did a consultation for TMJ Botox where i was informed ahead of time about pricing, how many units i’d need, and what to expect. After that a lovely lady named Tori brought me in and was very sweet and comforting throughout the whole experience! My experience was a 10/10 from beginning to end. I’ll definitely be returning!

14 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for your glowing review! It was a pleasure caring for you, and we look forward to welcoming you back.

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