Skin Vitality Medical Clinic Reviews 

757
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 729 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and kind demeanor, which makes interactions pleasant and reassuring. Many people highlight the exceptional service and treatments, noting they are often quick, comfortable, and yield positive results. Reviewers appreciate the detailed explanations provided, ensuring they feel informed and at ease throughout their procedures. The various locations are also frequently mentioned for their welcoming atmosphere, cleanliness, and convenient accessibility, contributing to an overall positive user experience. The overall sentiment indicates that people feel respected, valued, and confident in the services received, leading to high satisfaction and recommendations.

What people talk about most

Staff

Consumers find staff to be positive, consistently describing them as professional, friendly, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism and... See more

User experience

People report positive experiences with user experience, consistently describing the entire process as... See more

Location

Reviewers highlight positive aspects of location, with many customers praising the convenience and aesthetic... See more

Customer service

Customers had positive experiences with customer service, often highlighting accommodating staff who are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was wonderful. All the ladies on staff were so helpful, kind, and knowledgeable. Knowledge in this industry seems like a bare minimum- but these ladies go above and beyond to understand... See more

Company replied

Rated 5 out of 5 stars

I had Botox at the Richmond Hill clinic. I have gone here a few times now and have had some not so great experiences, but keep coming back. The nurse I had today was amazing, very sweet and gentle and... See more

Company replied

Rated 5 out of 5 stars

Maryam has been doing my laser hair removal at Ajax Skin Vitality for 3 years and I highly recommend her services. She is wonderful and goes above and beyond to make you feel comfortable!

Company replied

Rated 5 out of 5 stars

From the moment I walked in, to the moment I left, the team here were nothing but professional. I was treated by Rikki and I appreciate how welcoming she was. I will definitely be coming back when... See more

Company replied


Company details

  1. Medical Clinic
  2. Facial Spa
  3. Health and Beauty Shop
  4. Laser Hair Removal Service
  5. Medical Spa
  6. Skin Care Clinic

Written by the company

Established in 1992. Skin Vitality Medical Clinic operates 14 locations across Southeastern Ontario and is recognized as the largest provider of non-surgical medical aesthetic treatments in Canada. Our medical team includes over 200 professionals, including 10 Medical Doctors, 40 Nurse Practitioners, and a dedicated group of Registered Nurses and Registered Practical Nurses. We are proud to be the country's largest provider of Botox®, Dysport®, Juvederm®, Teosyal®, CoolSculpting®, Sculptra® (Face and Butt), PRP for Face and Hair Restoration, DP4 Microneedling, Exosome Glow treatments, Morpheus8, EMSculpt®, Fraxel®, Laser Hair Removal, and Plus 90™/IntimaLase® Vaginal Rejuvenation. At Skin Vitality, we are committed to delivering personalized, results-driven treatment plans using the latest in injectable, regenerative, and body-contouring technologies--helping every client feel confident, refreshed, and empowered in their skin.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

757 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(757)

723 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a good experience at Skin…

I had a good experience at Skin Vitality. The staff and the nurse were all friendly and welcoming, which made me feel comfortable. The clinic is clean and has a relaxing atmosphere. Overall, the team was professional, and I was happy with my visit.

24 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled you had a great experience. We look forward to welcoming you back soon

Rated 5 out of 5 stars

Staff is amazing

Staff is amazing. Nurse Anna was so sweet and the treatment barely hurt. I was stressed out for nothing.

24 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for taking the time to leave us a 5-star review! Your support means so much to our team. We're delighted you enjoyed your visit.

Rated 5 out of 5 stars

New to Botox

I’m nervous and have always been hesitant about Botox but I’m actually excited now after talking with them today. I look forward to what can be done and it was easily explained to me with a focus of starting small to not overwhelm me - and I appreciate that!

24 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for your kind review! It was our pleasure to care for you, and we're so happy you had a positive experience.

Rated 5 out of 5 stars

I can’t say enough about the Whitby…

I can’t say enough about the Whitby location. Everyone has been so wonderful Anna, Erin, Lisa, Jocelyn and I know there’s many more.. They are so knowledgeable. The place is Pristine and I’m so happy with all my appointments. I tell everybody to come here.

24 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for the 5 stars! We appreciate your trust in our team and look forward to helping you again in the future.

Rated 5 out of 5 stars

Staff was helping & service has…

Staff was helping & service has discount. It was a nice experience

1 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

We truly appreciate your wonderful feedback. Thank you for choosing Skin Vitality—we're so glad we could be part of your aesthetic journey.

Rated 5 out of 5 stars

Shout to Liz!

Everyone at the salon was amazing and they made sure we were very comfortable throughout the entire process! Liz is an absolute ray of sunshine and very knowledgeable. I highly recommend. Thank you Liz!

23 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

We truly appreciate your wonderful feedback. Thank you for choosing Skin Vitality—we're so glad we could be part of your aesthetic journey.

Rated 5 out of 5 stars

Always a positive experience

Always a positive experience

23 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for your thoughtful review! Your kind words mean a great deal to our entire team. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Couldn't be happier

Milton is my preferred Skin Vitality location. The staff are always welcoming, professional, and truly amazing. My provider took the time to fully understand what I was hoping to achieve and made me feel completely comfortable throughout the appointment. I couldn't be happier with my experience and will definitely be returning for future treatments!

21 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for your thoughtful review! Your kind words mean a great deal to our entire team. We look forward to seeing you again soon.

Rated 5 out of 5 stars

This its my first time in skin vitality…

This its my first time in skin vitality milton location really good service very professional staff...special thanks to nurse sana , I do botox for years in other places in other countries,but this was different very satisfied...ill back for sure

21 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for the fantastic review! Providing exceptional patient care is always our goal, and we're so happy we met your expectations.

Rated 5 out of 5 stars

Great atmosphere

Great atmosphere. Customer service was great. The staff are very knowledgeable and respectful.

22 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for the fantastic review! Providing exceptional patient care is always our goal, and we're so happy we met your expectations.

Rated 5 out of 5 stars

100% amazing

From the staff to the actual delivery of service, my experience was excellent. I received a thorough assessment and consultation before my treatment, and the team patiently answered all my questions.

I had my treatment with Nurse Patricia and her work was truly top-notch. She made me feel comfortable and well cared for throughout the entire session.

I will definitely continue coming to this clinic. Highly recommended! Kudos to the Skin Vitality Eglinton branch!

20 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

We sincerely appreciate your wonderful review. Thank you for allowing us to be part of your journey—we look forward to your next visit.

Rated 5 out of 5 stars

Girls always do a fantastic job

Girls always do a fantastic job. Highly recommended skin vitality

21 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

We sincerely appreciate your wonderful review. Thank you for allowing us to be part of your journey—we look forward to your next visit.

Rated 5 out of 5 stars

This today was my second visit to the…

This today was my second visit to the lovely ladies at skin vitality, once again I was treated kindly and with lots of respect, everybody there is extremely friendly and very trustworthy. I can't wait to see the results on my forehead! I highly recommend skin vitality for all your cosmetic needs

21 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

We sincerely appreciate your wonderful review. Thank you for allowing us to be part of your journey—we look forward to your next visit.

Rated 4 out of 5 stars

The warm welcome at reception

The warm welcome at reception, modern, clean business. Tori was patient and took her time with my lip fillers, and answered questions on the spot. Yolanda provided cost break down etc....great team!

20 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for sharing your experience! We appreciate your confidence in our team and are so pleased you had a great visit.

Rated 4 out of 5 stars

Friendly Staff

Did PRP treatment for myself and the staff were so kind and everything went smooth and well. Just had to wait for quite a while maybe an hour long but it was fine otherwise! Would come back again.

20 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for the kind words! We strive to provide every patient with an exceptional experience, and we're so happy you felt that.

Rated 5 out of 5 stars

Professional staff and excellent…

Professional staff and excellent service
Highly recommend to all!!!

20 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for your support! It means so much to our team to know you had a great experience with us.

Rated 5 out of 5 stars

St. Catharines SV!

Everyone at the St. Catharine’s location is so lovely! Ashley & Maggie always take such good care of my sister & I. <3

20 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for your support! It means so much to our team to know you had a great experience with us.

Rated 5 out of 5 stars

Excellent service

Excellent service. Prompt when I arrived. No waiting around. The girls are all very pleasant. Cannot with for my next visit.

16 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for your kind feedback. We truly value your trust and are grateful you chose Skin Vitality.

Rated 5 out of 5 stars

Talented nurses

Talented nurses, amazing staff, and the facility is so clean and well maintained. Wouldn’t go anywhere else.

16 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for your kind feedback. We truly value your trust and are grateful you chose Skin Vitality.

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