Simply Insurance Services LTD Reviews 

1,079
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 217 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, polite, and thorough when explaining policy details and answering all questions promptly. People deeply appreciate the fast and efficient service, noting that getting things arranged is remarkably smooth without any unnecessary hassle from start to finish. Consumers also note the great overall value, with many finding the pricing fair and significantly lower than other available competitive market options. Some reviewers were not happy with rising costs, mentioning that annual renewal quotes occasionally increased significantly compared to previous years while communication sometimes lacked support.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and clear... See more

Service

Customers consistently note positive experiences with service, highlighting quick arrangements and helpful... See more

Customer service

Users describe positive interactions with customer service, highlighting fast responses and polite,... See more

Price

People report positive experiences with price, consistently highlighting competitive quotes and great deals... See more

Subscription

Consumers find subscription renewals to be a very positive and hassle-free experience. Reviewers frequently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke with Gabrielle about my renewal and it was a smooth process. I’ve been with this company for 3 years now and it’s gone down considerably in price each year. When I phoned I was immediately ans... See more

Company replied

Rated 5 out of 5 stars

I’ve been with Simply Insurance for my motor trade policy for three years now… that’s three years they have been not just slightly, but considerably cheaper than the opposition; and a more complete po... See more

Rated 5 out of 5 stars

Renewing my motor trade insurance was really nice and easy with out any hassle I have been with them for 5 years plus now and I don’t wanna change them at all.Ian Brosan helped me with renewing today... See more

Company replied

Rated 5 out of 5 stars

Called today to renew my motor trade policy, spoke to Chris who ran through my requirements with me & got me a brilliant level of cover at a great price! Been using simply for years & can't fault them... See more


Company details

  1. Insurance Broker

Written by the company

Welcome To Simply Insurance. We Specialise In Motortrade, Fleet, Courier, Motorbike And Commercial Insurance And More.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(1,079)

216 reviews in the last 12 months

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Rated 5 out of 5 stars

Top service

I spoke with Gabrielle about my renewal and it was a smooth process. I’ve been with this company for 3 years now and it’s gone down considerably in price each year. When I phoned I was immediately answered by Gabrielle and she was lovely and efficient. Within no time I was renewed, paid and all paperwork sent through. Can’t ask for anything more!

17 February 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Adam, Thanks for the brilliant review! Sounds like Gabrielle had your renewal running so smoothly she barely gave the paperwork a chance to warm up. Answered instantly, lovely to deal with, and had everything wrapped up before you knew it. Three years with us and things getting better each time — that’s exactly what we love to hear!

Rated 4 out of 5 stars

Renewed my insurance today

Renewed my insurance today. The call handler Jack was very helpful and managed to negotiate a reduction which helped. Overall I am happy with the service received.

10 February 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi John, Thanks for the great review! Jack clearly worked his magic — helpful, on the ball, and even snagged you a reduction. We’re really glad the whole renewal left you happy!

Rated 4 out of 5 stars

Spoke to Gabrielle she made it so easy…

Spoke to Gabrielle she made it so easy ok

3 February 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Eddie, Thanks for the lovely review! Gabrielle made everything super easy for you — smooth, simple, and stress‑free. Great to hear she took such good care of you!

Rated 5 out of 5 stars

Excellent

Excellent, fast & efficient service from gabrielle, been with this company a few years, never had an issue.

3 February 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Mohammad, Thanks for the fantastic review! Gabrielle delivering fast, efficient service as always — no issues for years and she’s still smashing it. We really appreciate you sticking with us!

Rated 5 out of 5 stars

5*****

Very good people

2 February 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Zorab, Thanks for the kind words! We’ve got a very good team indeed — and we’re glad you think so too!

Rated 5 out of 5 stars

Gabrielle was brilliant to deal with…

Gabrielle was brilliant to deal with and sorted out our renewal. Great communication and very friendly

1 February 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Marc, Thanks for the great review! Gabrielle clearly brought her A‑game — brilliant service, smooth renewal, and top‑tier friendliness. We’re thrilled she made the whole thing a breeze!

Rated 5 out of 5 stars

Dealt with Chris who was very helpful…

Dealt with Chris who was very helpful with all of the items of our policy.

29 January 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Dave, Thanks for the feedback! Sounds like Chris had everything under control — helpful, switched‑on, and making the policy bits feel nice and easy. Great to hear he looked after you!

Rated 5 out of 5 stars

sam sheed was a very good guy who…

sam sheed was a very good guy who helped me with absolutely everything i needed and asked for wat a top member of ur team and i would surest u employ a lot more people like him and you will never go wrong
thank you sam
mr derren manning
21 fy3 9nr

20 January 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Derren, Thanks for dropping yet another fantastic review for Sam — you’re on a roll! He clearly went above and beyond again, helping with absolutely everything you needed. A top guy and a real asset to the team. We’d happily clone him if we could. Thanks for shouting him out!

Rated 5 out of 5 stars

Fantastic service and professional…

Fantastic service and professional support

23 January 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Mohammed, Thanks for the lovely feedback! Fantastic service and professional support is exactly what we aim for, so it’s great to hear we hit the mark for you!

Rated 5 out of 5 stars

I’ve used this insurance company for my…

I’ve used this insurance company for my business for years now and can’t fault them

22 January 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Paul, Thanks for sticking with us all these years! We love hearing you can’t fault the service — that’s exactly what we aim for. Really appreciate the loyalty!

Rated 1 out of 5 stars

Not very good after all

The advisor Sam Sheed great bloke he advised me very well I'm sure I've had the best deal possible for my business. I would recommend this company to anyone.

Things started off fine but because of scammers or crooked insurance broker staff I can't conduct business the way I have been for the last 15 years with no problems.
Now I have to do things differently without full cover.
No help at all from the staff at all

12 January 2026
Unprompted review

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