Simply Insurance Services LTD Reviews 

1,079
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 217 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, polite, and thorough when explaining policy details and answering all questions promptly. People deeply appreciate the fast and efficient service, noting that getting things arranged is remarkably smooth without any unnecessary hassle from start to finish. Consumers also note the great overall value, with many finding the pricing fair and significantly lower than other available competitive market options. Some reviewers were not happy with rising costs, mentioning that annual renewal quotes occasionally increased significantly compared to previous years while communication sometimes lacked support.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and clear... See more

Service

Customers consistently note positive experiences with service, highlighting quick arrangements and helpful... See more

Customer service

Users describe positive interactions with customer service, highlighting fast responses and polite,... See more

Price

People report positive experiences with price, consistently highlighting competitive quotes and great deals... See more

Subscription

Consumers find subscription renewals to be a very positive and hassle-free experience. Reviewers frequently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke with Gabrielle about my renewal and it was a smooth process. I’ve been with this company for 3 years now and it’s gone down considerably in price each year. When I phoned I was immediately ans... See more

Company replied

Rated 5 out of 5 stars

I’ve been with Simply Insurance for my motor trade policy for three years now… that’s three years they have been not just slightly, but considerably cheaper than the opposition; and a more complete po... See more

Rated 5 out of 5 stars

Renewing my motor trade insurance was really nice and easy with out any hassle I have been with them for 5 years plus now and I don’t wanna change them at all.Ian Brosan helped me with renewing today... See more

Company replied

Rated 5 out of 5 stars

Called today to renew my motor trade policy, spoke to Chris who ran through my requirements with me & got me a brilliant level of cover at a great price! Been using simply for years & can't fault them... See more


Company details

  1. Insurance Broker

Written by the company

Welcome To Simply Insurance. We Specialise In Motortrade, Fleet, Courier, Motorbike And Commercial Insurance And More.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(1,079)

217 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good service good communication…

Very good service good communication tried to get cheapest price

16 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Steven,

Thank you for the great feedback. We’re glad to hear our team kept the communication clear and worked hard to find you the best possible price. It’s always our goal to make things simple, smooth, and kind to the wallet — so we’re delighted it paid off.

Rated 5 out of 5 stars

I spoke to someone called Chris who…

I spoke to someone called Chris who talked me through and explained in detail. He was patient and made things easy

15 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Sam,

Thank you for the great feedback. We’re delighted to hear Chris made everything clear, calm, and easy to navigate. Patience and good guidance are exactly what we aim for, so it’s wonderful to know it landed well. Your review truly brightened our day.

Rated 5 out of 5 stars

Worked out well...

Customer service and understanding was great. Mel was easy to speak with and understanding. Quick and fast service so I could be back at work.

14 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Ryan,

Thank you for the fantastic feedback. We’re thrilled to hear Mel made everything smooth, speedy, and stress‑free so you could get back to work in no time. Glad we hit the mark! Your review genuinely made our day.

Rated 5 out of 5 stars

The quality of staff

The quality of staff. Jack was exceptional as was Gabbi and Matt in the claims department. They clearly all had a precise understanding of their respective roles and their responsibilities within them.

14 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Chris,

Thank you for the lovely review. Our team will be delighted to know their professionalism and precision made such an impact. We’re proud of the crew — they keep everything running like a well‑tuned machine. Your feedback truly brightened our day.

Rated 5 out of 5 stars

Gabrielle was super helpful and polite…

Gabrielle was super helpful and polite on the phone to us answered all our questions really happy with the service thank you

14 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Nick,

Thank you so much for your lovely review. We’re delighted to hear that Gabrielle took such great care of you — she’ll be thrilled to know her helpfulness and warm manner made a difference. We’re over the moon that you’re happy with the service, and we truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Highly recommended

Highly recommended, very good and professional service. Mr Jack is very helpful.

13 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Adnan,

Thank you so much for your wonderful recommendation. We’re delighted to hear you found our service professional and of such high quality. Jack will be especially pleased to know his support made a positive impression.

We appreciate you taking the time to share your experience

Rated 5 out of 5 stars

Fantastic company always a great…

Fantastic company always a great service and prices I’ve used them for years trustworthy and get the best deals highly recommend them to anyone Chris went above and beyond they are always at the end of the phone for help and advice

11 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi B,

Thank you so much for your fantastic feedback. It means a great deal to us that you’ve trusted us for so many years — loyalty like yours is something we never take for granted. We’re thrilled to hear that our service, prices, and reliability continue to hit the mark for you.

Chris will be especially pleased to know he went above and beyond in your eyes. The team prides itself on always being just a phone call away for help and advice, so it’s wonderful to hear that this has made a real difference.

We truly appreciate your high recommendation and look forward to supporting you for many more years to come.

Rated 5 out of 5 stars

Easy process to renew

Easy process to renew. Saved me a good amount on my renewal

12 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi,

Thank you for taking the time to leave us a review. We’re delighted to hear that your renewal was quick and straightforward — just the way it should be. It’s even better knowing we were able to save you a good amount in the process.

We appreciate your trust in us

Rated 5 out of 5 stars

Excellent service from Mel once again

Excellent service from Mel once again!
Thanks again!

11 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Lee,

Thank you for your kind words. We’re delighted to hear you received excellent service from Mel once again — consistency and care are exactly what we aim for.

Thanks again for taking the time to share your feedback, it truly means a lot to us.

Rated 5 out of 5 stars

Mel at PIB was very helpful with…

Mel at PIB was very helpful with helping arrange my Trade insurance. Explained everything to me so I was happy to go ahead. 5 Stars from me . Dean @djwcars Windsor

11 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Dean,

Thank you for your fantastic review. We’re delighted to hear that Mel was able to guide you through arranging your insurance with clarity and care. Knowing everything was explained clearly enough for you to move forward with confidence is exactly the experience we aim to deliver.

Your 5‑star feedback means a great deal to us.
Thank you again from all of us at PIB — and from Mel especially.

Rated 5 out of 5 stars

I've had a motor traders policy for…

I've had a motor traders policy for over 40 years this is the best experience I've had in all those years happy to change things and polite thank you.

7 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Martin,

Thank you so much for sharing this wonderful feedback. It truly means a lot to hear that, after over 40 years with motor trade policies, this has been your best experience yet. We’re delighted that the team’s willingness to help, make changes, and remain polite throughout made such a positive impression.

Your trust and long‑standing experience in the industry make your comments especially meaningful. Thank you again for taking the time to let us know.

Rated 5 out of 5 stars

PIB insurance

Mel has dealt with my trade insurance for a couple of years. She represents the company very well, always making sure I understand all the aspects of my cover and their service

29 April 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Steve,

Thank you for your thoughtful feedback. We’re delighted to hear that Mel has been supporting you with your trade insurance over the past few years. She takes great pride in representing the company well, and it’s wonderful to know her clear explanations and attention to detail have helped you feel confident in your cover and our service.

We truly appreciate you taking the time to share your experience and look forward to continuing to support you.

Rated 5 out of 5 stars

Very good service from gabie and Mel…

Very good service from gabie and Mel more than happy

8 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Colin,

Thank you for your lovely feedback. We’re delighted to hear you received such good service from both Gabby and Mel — they’ll be so pleased to know they made a positive difference.

We’re more than happy to have been able to help, and we truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Chris was very informative and…

Chris was very informative and explained everything very clearly and was very helpful in assisting me with my motor trade insurance renewal.

8 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi John,

Thank you for your great feedback. We’re delighted to hear that Chris provided such clear, informative support and helped guide you smoothly through your motor trade insurance renewal.

It’s wonderful to know his explanations and assistance made the process easier for you. We truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Thank you Gabriel

Thank you Gabriel for you renewing my trader policy. Answering all my questions and explaining very knowledgeabley my new insurance for the coming year.

5 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Paul,

Thank you for your kind feedback. We’re delighted to hear that Gabrielle was able to renew your policy smoothly and answer all your questions with such clear knowledge and care. It’s great to know you feel confident and well‑informed about your cover for the year ahead.

We truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Been with simply insurance for years…

Been with simply insurance for years now and wouldn’t go anywhere else. They’re always the cheapest option. Adding a vehicle to the policy is nice and easy. Just renewed my policy again today. Dealing with Ian Brosnan who was very patient helpful and polite dealing with all my policy questions/ queries.

6 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Doves Autos,

Thank you for your fantastic review. We’re truly grateful for your loyalty over the years — it means a great deal that you continue to choose us and wouldn’t go anywhere else. We’re delighted to hear that our prices, service, and the ease of adding vehicles continue to work well for you.

A special thank you for mentioning Ian. He’ll be very pleased to know his patience, helpfulness, and polite approach made your renewal experience a smooth one.

We really appreciate you taking the time to share your feedback, and we look forward to supporting you for many more years to come.

Rated 5 out of 5 stars

Mel was very patient and explained all…

Mel was very patient and explained all that I needed to know and understand she’s a top girl

5 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Mark,

Thank you for your lovely feedback. We’re delighted to hear that Mel took the time to explain everything clearly and patiently — she’ll be thrilled to know her support made such a positive impression. She really is a star.

We truly appreciate you sharing your experience with us.

Rated 5 out of 5 stars

Fantastic service from Mel today when…

Fantastic service from Mel today when dealing with my trade insurance renewal.

5 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi A,

Thank you for your great feedback. We’re delighted to hear you received fantastic service from Mel while renewing your insurance. She’ll be very pleased to know her support made the process smooth and straightforward for you.

We truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Chris was so easy to deal with and made…

Chris was so easy to deal with and made it very simple to arrrange our fleet insurance

1 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Mark,

Thank you for your great feedback. We’re delighted to hear that Chris made the process of arranging your fleet insurance so simple and straightforward. He’ll be very pleased to know his clear and easy approach made a positive difference.

We truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Sam was wonderful with me and went of…

Sam was wonderful with me and went of out his way to help find the best motor trade policy for me. The communication was excellent from beginning to end. Highly recommend

1 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Shahriar,

Thank you for sharing your experience. We’re thrilled to hear that Sam went above and beyond to secure the right motor trade policy for you — he’ll be chuffed to know his efforts made such a difference. Excellent communication is exactly what we aim for, so your feedback is greatly appreciated.

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