Rico did a fantastic job with our shutters. From start to finish, he was professional, friendly, and clearly very skilled at his work. The shutters were fitted perfectly, with great attention to detai... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Bobby came to install our shutters. He got here on time and was very friendly, open and professional. Whilst installing the shutters, what I noticed most was Bobbys thoroughness. He left each room cle... See more
Company replied
Andrei did a fantastic job installing our shutters. He was friendly, knowledgeable, and worked with real care and precision. The end result looks amazing and has completely transformed the room. Relia... See more
Company replied
I cannot tell you how impressed I am with the installation of my shutters from the Shutters Factory, my installer was Bogdan, he is a total perfectionist. His work is outstanding and he is a very love... See more
Company replied
Company details
About Shutters Factory
Written by the company
Shutters Factory is a family-run business dedicated to offering our customers high quality plantation shutters since 2010. We manufacture, sell and install made-to-measure shutters that not only enhance the beauty of your home but also offer practical benefits such as privacy, light control and insulation, making them a functional and stylish choice for your home.
Whether you're looking to add a touch of elegance to your living room, create a cosy atmosphere in your bedroom, or simply add a layer of insulation to your home, Shutters Factory has got you covered with shutters made from New Zealand Douglas Fir wood, Ash wood, or composite materials; and in all styles: full height, tier on tier, cafe style, tracked or special shapes.
Contact info
Kingston Business Centre, Fullers Way S, KT9 1DQ, Chessington, United Kingdom
- 0148 392 3825
- contact@shuttersfactory.co.uk
- shuttersfactory.co.uk
5.0
Excellent
642 reviews
Replied to 33% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service and customer care
Excellent service and customer care. Thank you.
24 April 2026
Unprompted review
Recently had window shutters supplied…
Recently had window shutters supplied and installed by Shutters Factory, and I couldn’t be happier with the whole experience. Andrew was fantastic—he came out to take measurements, was professional and friendly and managed to get me a really great price.
Bogdan handled the installation and was just as impressive. He was fast, efficient and did an excellent job fitting everything perfectly. The shutters look amazing and have completely transformed the space.
Highly recommend Shutters Factory for both their service and quality
23 April 2026
Unprompted review
I had an amazing experience with fitter…
I had an amazing experience with fitter Bogdan. Brilliant service abd will recommend shutter windows to all my friends. Blinds look amazing fitted very well . Clean clear friendly service by Bogdan highly comes recommended. Thank you so much .
21 April 2026
Unprompted review
Great service and the blinds look…
Great service and the blinds look amazing!
Bogdan arrived early and had the job complete very quickly, great service.
Thank you
21 April 2026
Unprompted review
Reply from Shutters Factory
Hi Vee! Thanks for your feedback — glad to hear you had a great experience with us!
Best regards from us!
Fab service from this company
19 April 2026
Unprompted review
Reply from Shutters Factory
Hi!Thank you for your lovely feedback — we’re so pleased you had a great experience with us!
Reply from Shutters Factory
Thank you for your feedback — we’re really glad to hear you had a good experience with us!
Professional service
17 April 2026
Unprompted review
Reply from Shutters Factory
Thank you for your feedback — we’re pleased to hear you found the service professional.
Best regards from us!
Reply from Shutters Factory
Hi, Jordan!Thanks a lot for your kind words — we’re really pleased you had a good experience with us!
Best regards from us!
Quick installation and fantastic…
Quick installation and fantastic service from start to finish!
15 April 2026
Unprompted review
Reply from Shutters Factory
Thank you for your great feedback! We’re really pleased to hear everything was completed quickly and that you had a fantastic experience from start to finish.
Best regards from us!
Reply from Shutters Factory
Thank you for your feedback — glad to hear everything went well and was handled professionally.
Best regards from us!
Reply from Shutters Factory
Hi Josh, thank you for your feedback! We’re glad to hear the installation went well and met your expectations.
Best regards from our team!
Really great and fast service by…
Really great and fast service by Brogdan Carp.
14 April 2026
Unprompted review
Reply from Shutters Factory
Hi Ahmed,
Thank you for your kind feedback! We’re delighted to hear you received great and fast service, and that Bogdan made such a positive impression.
Bogdan was very friendly and…
Bogdan was very friendly and professional.
13 April 2026
Unprompted review
Reply from Shutters Factory
Thank you for your feedback! We’re pleased to hear that Bogdan was friendly and professional — he’ll appreciate your kind words.
Bogdan was OUTSTANDING AND…
Bogdan was OUTSTANDING AND PROFESSIONAL!!
Honestly he was very organised, clean and tidy. He installed the shutters swiftly and perfectly.
Keep up the good work!
13 April 2026
Unprompted review
Reply from Shutters Factory
Hi, Batou! What a great review — thank you! We’re delighted to hear how impressed you were with Bogdan. His organisation, attention to detail, and tidy approach really do make a difference, so it’s fantastic to see that reflected in your experience.
We’ll be sure to pass on your kind words — they’ll mean a lot to him.
Best regards from our team!
Reply from Shutters Factory
Hi Dean,
Thank you for your feedback — much appreciated! Great to hear you’re happy with the workmanship.
Best regards!
Reply from Shutters Factory
Thank you for your feedback! We’re pleased to hear you’re happy with the job and that everything was left clean and tidy.
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