Great service from start to finish. No pushy sales, nice product at all price levels. Fitted shutters look amazing! Thanks to Bogden who fitted them was timely, curtious and cleared up leaving room... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bogdan was brilliant! Fast, efficient & a great finish. We couldn’t be happier. Michael made the sales process a breeze, as we did the job in 2 parts as it was 3 floors. Office hiccups could have been... See more
Company replied
At last the day l was waiting to have them fitted.. couldn’t be more than happy.. well worth the money too., from the time order was taken … every one was so helpful…from taking measures to explaining... See more
Company replied
I cannot tell you how impressed I am with the installation of my shutters from the Shutters Factory, my installer was Bogdan, he is a total perfectionist. His work is outstanding and he is a very love... See more
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Company details
About Shutters Factory
Written by the company
Shutters Factory is a family-run business dedicated to offering our customers high quality plantation shutters since 2010. We manufacture, sell and install made-to-measure shutters that not only enhance the beauty of your home but also offer practical benefits such as privacy, light control and insulation, making them a functional and stylish choice for your home.
Whether you're looking to add a touch of elegance to your living room, create a cosy atmosphere in your bedroom, or simply add a layer of insulation to your home, Shutters Factory has got you covered with shutters made from New Zealand Douglas Fir wood, Ash wood, or composite materials; and in all styles: full height, tier on tier, cafe style, tracked or special shapes.
Contact info
Kingston Business Centre, Fullers Way S, KT9 1DQ, Chessington, United Kingdom
- 0148 392 3825
- contact@shuttersfactory.co.uk
- shuttersfactory.co.uk
5.0
Excellent
818 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from Shutters Factory
Hi Kate,
Exactly how a repair should be – quick, straightforward and hassle-free! We're really pleased we could get everything sorted for you without any fuss.
Thanks for the fabulous feedback!
Reply from Shutters Factory
Hi Adam,
Quality and speed – a combination we're always proud to deliver! It's great to know both stood out during your experience with us.
Thanks for the brilliant feedback and for putting your trust in Shutters Factory.
Best wishes,
Shutters Factory Team
Reply from Shutters Factory
Hi Zain,
Great to know the work hit the mark! Thanks for taking a moment to leave us your feedback – it's always appreciated by the team.
Enjoy your shutters!
Best wishes,
Shutters Factory Team
Bobby excellent trades person.
Bobby excellent trades person.
Superb job, clean and tidy
14 August 2026
Unprompted review
Reply from Shutters Factory
Hi Vinod,
Bobby will be very happy to read this! Taking pride in the workmanship and leaving a customer's home clean and tidy are just as important to us as the finished shutters themselves.
We'll make sure your compliments reach him. Thanks for recognising a job well done!
Very good and professional service
Very good and professional service
14 August 2026
Unprompted review
Reply from Shutters Factory
Hi,
We're really pleased we could make a great impression. Professional service is something we take pride in, so your feedback is much appreciated.
Many thanks for the 5 stars and for putting your trust in Shutters Factory!
Reply from Shutters Factory
Hi Sara,
We're glad the little details didn't go unnoticed! A clean, carefully finished job is exactly what we want to leave behind.
Thanks for sharing your feedback with us, and we hope you're loving the final result!
Everytime we called them to fix our…
Everytime we called them to fix our shutter, they said yes and will arrange as soon as they can. Their staff are very nice and helpful, most importantly very professional
13 August 2026
Unprompted review
Reply from Shutters Factory
Hi Ricky,
Thank you for taking the time to share your experience with us!
We're really pleased to know that whenever you've needed our help, our team has been there to assist. Your comments about their helpfulness and professionalism are especially appreciated and will be shared with everyone involved.
Thank you for your continued trust in Shutters Factory – it means a lot to us.
Reply from Shutters Factory
Hi Shelley,
Thanks for the lovely feedback! It's great to hear the installation was quick and tidy, and that our fitter's friendly approach made the experience even better.
We really appreciate you taking the time to leave us a review. Enjoy your new shutters!
Super quick and easy repairs
Super quick and easy repairs, Bobi did excellent job and very friendly
11 August 2026
Unprompted review
Reply from Shutters Factory
Hi Matt,
Great to hear we could get everything sorted for you so quickly! We'll make sure Bobi sees your lovely feedback – he'll be pleased to know you appreciated both his work and friendly approach.
Thanks for taking the time to share your experience with us!
Excellent
Excellent, no question went unanswered. Well worth the wait.
Very personable Bogdan & removed all rubbish.
Highly recommend
7 August 2026
Unprompted review
Reply from Shutters Factory
Hi,
Thank you for such a thoughtful review and for recommending us!
We're really pleased to know you felt well looked after throughout the process and that Bogdan made such a positive impression. We'll be sure to pass your kind words on to him.
It's wonderful to hear the finished result was worth the wait. We hope you enjoy your shutters for many years to come!
Reply from Shutters Factory
Hi Daniel,
Great to hear you were so pleased with the fitting! We'll make sure your feedback is shared with the installation team.
Thanks for taking the time to leave us a review, and we hope you're enjoying the finished result!
Bogdan did a great job with our…
Bogdan did a great job with our shutters. Really happy with his work. Very professional.
5 August 2026
Unprompted review
Reply from Shutters Factory
We're so glad to hear you're happy with your new shutters and with the work Bogdan carried out. We'll be sure to let him know how much you appreciated his professional approach and the quality of his work.
Thanks for the lovely feedback and for choosing Shutters Factory!
Fantastic and efficient service
4 August 2026
Unprompted review
Reply from Shutters Factory
Hi George,
Short and sweet – thank you! We're really pleased to know you found the service both fantastic and efficient.
We appreciate you taking the time to share your experience and hope you're enjoying your new shutters!
Very professional and polite service.
Very professional and polite service.
Quick and tidy installation and an amazing finish to our home
3 August 2026
Unprompted review
Reply from Shutters Factory
What a lovely review – thank you!
It's fantastic to know the installation was handled quickly and with care, and even better to hear how much you love the finished look in your home. We're sure the team will be pleased to hear their professionalism made a great impression.
Enjoy your new shutters, and thank you for recommending Shutters Factory!
Good service from start to finish
Good service from start to finish, quote was much cheaper than competitors and good communication of progress over time.
Fitting was booked around my availability, Bogdan called up as he was early and he was very quick and neat. Would recommend!
31 July 2026
Unprompted review
Reply from Shutters Factory
Hi Marie,
Thank you for sharing your experience with us!
It's great to hear that everything went smoothly from the initial quote through to fitting, and that our team kept you well informed along the way. We're also glad we could work around your schedule to make the process as convenient as possible.
We'll make sure Bogdan sees your lovely comments about his work.
Thank you for recommending us – we really appreciate it!
Reply from Shutters Factory
Many thanks for your review!
It's great to know you were pleased with the service you received and found our team professional. We really appreciate your feedback and your support.
Enjoy your new shutters!
Quick repair and gave me all info that…
Quick repair and gave me all info that I needed! Neat job too.
Tip top
30 July 2026
Unprompted review
Reply from Shutters Factory
Hi Paul,
Thanks for such a great review!
We're glad we could get everything sorted quickly and that you were happy with both the repair and the information provided along the way. A neat job and a happy customer – exactly what we like to hear!
Quick
Quick. Efficient. Friendly work. Thank you. Would highly recommend. Linda
29 July 2026
Unprompted review
Reply from Shutters Factory
Hi Linda,
Thank you for your lovely review!
We're so pleased to hear you found our service quick, efficient and friendly. Your recommendation means a great deal to us, and we're grateful you took the time to share your experience.
We hope you enjoy your new shutters, and thank you for choosing Shutters Factory!
Excellent satisfaction job
29 July 2026
Unprompted review
Reply from Shutters Factory
Hi and thank you for your kind review!
We're delighted to hear you were happy with the job. Your feedback is greatly appreciated, and it's wonderful to know we were able to provide a service that met your expectations.
We hope you enjoy your new shutters, and thank you for choosing Shutters Factory!
Reply from Shutters Factory
Hi Dalvir,
Thank you for your great review!
We're so pleased to hear you're happy with both the quality of your shutters and the installation. It's wonderful to know everything was completed quickly and that you're delighted with the finished result. We really appreciate your feedback and hope you enjoy your new shutters for many years to come.
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