The Home Shutter Company Ltd Reviews 

1,314
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 400 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and office team for being extremely polite, knowledgeable, and professional from the initial consultation until the final installation. Reviewers consistently mention that customer service is exceptional, with team members keeping clients fully informed and promptly answering every question along the way. Some reviewers were happy with the outstanding quality and beautiful appearance of the custom shutters that completely transformed their living spaces. Consumer feedback shows that the fitters execute a clean and efficient job, always leaving rooms spotless after finishing the work. Buyers also appreciate that the products represent great value for money, making them eager to recommend the business to friends.

What people talk about most

Staff

Reviewers mention deep satisfaction with the staff, frequently highlighting their polite, efficient, and... See more

Service

Customers consistently note positive experiences with service, highlighting a seamless process from the... See more

Product

People report positive experiences with product, expressing overwhelming satisfaction with the beautiful... See more

Quality

Users describe complete satisfaction with the outstanding quality and design of the shutters. Reviewers... See more

Customer service

Customers had great satisfaction with customer service, consistently praising helpful staff and polite... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All the way through from quote to work completed, they have been excellent. Kept us informed of waiting time which due to circumstances beyond their control, was considerable. Well worth the wait and... See more

Rated 5 out of 5 stars

We had a great experience with The Home Shutter Company from start to finish. We were kept up to date with how our order was progressing by email. On fitting day, Dan and Ryan did a fantastic job, our... See more

Rated 5 out of 5 stars

From the initial call requesting a consultation too be measured through to fitting the blinds the staff were so polite and efficient. The quote was good value compared to 2 other suppliers. The shutte... See more

Rated 5 out of 5 stars

We are very pleased with our new shutters, they are excellent quality and look fabulous. The Home Shutter Company have been amazing from start to finish. The shutters took a bit longer than stated... See more


Company details

  1. Interior Designer
  2. also in
  3. Blinds Shop

About The Home Shutter Company Ltd

Written by the company

Family run suppliers and installers of the highest quality hardwood plantation window shutters at unbeatable prices. Covering Watford, London, Hertfordshire, Bedfordshire, Essex, Buckinghamshire and Oxfordshire. 

Based in Watford and with a showroom in Kings Langley, Hertfordshire we have a fully in-house team of installers and advisors offering a seamless experience in purchasing shutters. We pride ourselves on our zero-pressure sales approach and a best price from the outset program.

Specializing in solid, sustainably sourced hardwood for our shutters, our customers can feel comfortable in our manufacturing practices.

We offer free installation with every order and a 15 year warranty on our shutters. 

The process to order couldn't be easier:



Get in touch with us today:


01923 911 018

hello@thehomeshuttercompany.co.uk

www.thehomeshuttercompany.co.uk

Or visit our showroom at 37 High Street, Kings Langley, Watford, WD4 8AB


Contact info

Summer Sale!

Up to 40% off hardwood shutters!

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(1,314)

371 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Great company, excellent customer service. Even though the product was delivered late due to circumstances beyond their control, we were kept informed by the team and reassured about the delivery. Martin and team were very helpful and made the installation smooth and easy.

3 October 2026
Unprompted review
Rated 5 out of 5 stars

Shutters Installed

I’m absolutely delighted with my new shutters! The two workmen who installed them did a fantastic job. They were polite, professional and worked efficiently without wasting any time.
The shutters look absolutely lovely, and the end result is even better than I expected. They also cleaned everything up after themselves, which was greatly appreciated.
I’m very pleased with the work and would definitely recommend them. A great service from start to finish!

25 September 2026
Rated 5 out of 5 stars

Great service from start to finish!

From the initial call requesting a consultation too be measured through to fitting the blinds the staff were so polite and efficient. The quote was good value compared to 2 other suppliers. The shutters were fitted and the areas were left spotless by the fitters. Have already recommended The Home Shutter Co. To friends due to great service and good value for money. They also look lovely. Amanda

25 September 2026
Unprompted review
Rated 5 out of 5 stars

We’re very pleased with our new…

We’re very pleased with our new shutters 😁. We went to the showroom in Kings Langley to get a better of idea of styles and colours which helped us choose. Martin who was very courteous and took great care with the installation - we can’t stop looking at them!

23 September 2026
Rated 5 out of 5 stars

Good customer service always plight and…

Good customer service always plight and friendly 👍 good quality shutters and the team that do the fitting are plight and helpful big thanks to Ellie who sorted everything out for me if your thinking of getting shutters for your windows stop thinking about it and get the home shutter lot to do it for you

18 September 2026
Rated 5 out of 5 stars

Amazing professional team and fab shutters!

Great experience from start to finish.
Ellie who originally came for quote was knowledgable and professional.

The fitting was equally as fab with Kyle leading the team. Great team and super friendly and efficient. Would highly recommend as the shutters look amazing!

Thank you

14 September 2026
Rated 5 out of 5 stars

I’m convinced only the nicest people…

I’m convinced only the nicest people work for this company.

Absolutely flawless service from start to finish. They were completely honest from the beginning about the expected delays, kept me updated throughout every stage of the process, and the installation itself was perfect.

Everyone I dealt with deserves recognition, from the people I spoke to on the phone from day one, to the team in the office when I visited, and of course the installation team as well. Every single person was friendly, helpful and professional.

A great example of how a company should be run.

Great service, genuinely lovely people, excellent communication and a faultless experience from beginning to end. I couldn’t recommend them highly enough.

16 September 2026
Rated 5 out of 5 stars

Wish we had done it sooner!

Just had our shutters installed and they were certainly worth the wait.
Super impressed with fitting and installation from Martin, he was immaculately tidy, from the moment he opened his own bin bags it began to feel like a totally different experience from the standard trades people in your home. All his packaging was collected and taken away, all our surfaces were left wiped clean and tidy and he even hoovered after himself.
The shutters themselves look perfect and already make a massive difference to our room. A room which gets a LOT of blinding sun, is now cool but without having to have the curtains closed.
Black out options in the bedrooms look to be a game changer and really pleased with them.
All in all, its a long wait but for a bespoke item and elite customer service, it was worth every penny. Thank you.

21 September 2026
Unprompted review
Rated 5 out of 5 stars

We are very pleased with our new…

We are very pleased with our new shutters, they are excellent quality and look fabulous.
The Home Shutter Company have been amazing from start to finish. The shutters took a bit longer than stated to arrive due to shipping and customs issues but we were kept informed throughout.
Highly recommend The Home Shutter Company.

19 September 2026
Rated 5 out of 5 stars

First shutters and we love them!

Our shutters which we have had installed in two rooms, look really stunning, very pleased with them, only had them a couple of days but the quality seems very good and they supply spares, cleaning brush and touch up kit as well. From very helpful shop visit, to measuring up visit and quote and fitting which was done with care and attention. All very professional and friendly service. There was a delay in installation due to forces outside The Home Shutter's control due to the middle east issues with supply logistics, which was understandable, but they kept us informed, so did take longer to arrive than expected but worth the wait.

17 September 2026
Rated 5 out of 5 stars

The shutters look fantastic and has…

The shutters look fantastic and has transformed the look in my house. The team were friendly, reliable and paid great attention to details. The installation was carried out efficiently and everything was left clean and tidy afterwards.

3 September 2026
Rated 5 out of 5 stars

Excellent experience from start to…

Excellent experience from start to finish. Have used this company in my previous house and was so happy with the quality and customer service that we came back again. Martin was so helpful and professional during installation. He answered all our questions and also helped us move the furniture back and forth! Thank you.

18 September 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with the Home…

I had a great experience with the Home Shutter Company. The job was done quickly, neatly and the shutters look great. Martin, Will and Ryan were a pleasure, very professional and great to deal with.

17 September 2026
Unprompted review
Rated 5 out of 5 stars

The quality cannot be faulted

The quality cannot be faulted, we were very unlucky that with the issues with the imports lead to over 4 weeks delay in the delivery and installation. We were always please with the politeness and support given and the end result is top quality.

10 September 2026
Rated 3 out of 5 stars

Shutters took 6 months (!!) to arrive

Shutters took 6 months (!!) to arrive. Ordered early March and not installed until mid September. They look great and installation was straightforward and installer was very competent but the length of time it took and limited comms in between did make it hard to recommend them even though they say delay was out of their hands.

12 September 2026
Rated 5 out of 5 stars

Great experience

We had a great experience with The Home Shutter Company from start to finish. We were kept up to date with how our order was progressing by email. On fitting day, Dan and Ryan did a fantastic job, our shutters look amazing - so smart from the inside and outside. They were both friendly and tidied up after themselves. We are also very impressed with the quality of the shutters. We would definitely recommend this company to others.

12 September 2026

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