Shopthebags have now agreed to refund my mistaken purchase of a gift card. I'm still unsure how that happened in the first place but I appreciate their willingness to reverse their no refund policy in... See more
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See what reviewers are saying
Good customer service by KAI. Thank you for giving this issue an attention, I hope you could help me get my refund. This money is really important as of my current situation. I hope you understand.
They take whatever they want out your account and sign you up for all sorts of memberships, then refuse refunds. You don't get what you think you're buying! Don't use! Since leaving a review, I... See more
I have a pressing issue with shopthebags regarding a deductions on my visa account that I am jot aware of, Mr Alero helped me through it and it was solved instantly! May I add a few? I had my... See more
3.9
Great
492 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The call back for when I put my request…
The call back for when I put my request in.
23 April 2024
Unprompted review
This company is very honest and will do…
This company is very honest and will do the best they can for their customers.
Thanks, very much I would truly recommend you to my friends.
23 February 2024
Unprompted review
Serious, kind and reasonable
Kind service with a very satisfying offer and reasonable treatment of costumers.
Answer took a while though but understandable. Anyway, therefore 'only' 4 stars.
17 April 2024
Unprompted review
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