Shopthebags have now agreed to refund my mistaken purchase of a gift card. I'm still unsure how that happened in the first place but I appreciate their willingness to reverse their no refund policy in... See more
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See what reviewers are saying
Good customer service by KAI. Thank you for giving this issue an attention, I hope you could help me get my refund. This money is really important as of my current situation. I hope you understand.
They take whatever they want out your account and sign you up for all sorts of memberships, then refuse refunds. You don't get what you think you're buying! Don't use! Since leaving a review, I... See more
I have a pressing issue with shopthebags regarding a deductions on my visa account that I am jot aware of, Mr Alero helped me through it and it was solved instantly! May I add a few? I had my... See more
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Hasn’t replied to negative reviews
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Thank you for you efficient service
Thank you for you efficient service. It was a pleasure to work with you.
Emerald was fantastic to deal with
Emerald was fantastic to deal with. Thank you.
Good service with fast and understable…
Good service with fast and understable response with Marshall
Mrs Daisy, thank you for the feedback
Mrs Daisy,
Very nice that problems get solved and the customer is helped in a professional way;
good service Ann
Thanks for your help
GOOD SITE (IMANI ASSISTED WITH ISSUE)
I was visiting another website and was lead to this website by mistake. But their Customer Service (Imani) was very helpful in sorting out my problem.
Issue addressed
The issue that I had was addressed promptly. Overall a good experience.
Good customer support Ann
3 unauthorised transactions
3 unauthorised transactions
I have never bought anythign from them
Not even visited such a website
I just found them in my transaction history unfortunately too late - I did not see first as I have many payments on that card. Once it just popped in my eyes - who TF is shopthebags.
I wrote them no answer.
I found my experience with shop the…
I found my experience with shop the bags to be very easy. Customer service was very professional and I felt appreciated as a customer. I will definitely see more shopthebags more in the future for sure!!
Good afterservice and care
They have excellent service and the…
They have excellent service and the products are of good quality , however the buying process on the app not easy to navigate but all in all everything is excellent
All my issues were adressed
All my issues were adressed. Thank you for assistance!
They company contacted me to clear this…
They company contacted me to clear this up
love the information provided.
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