Shopminivip Reviews 639

TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the quality of the products, often highlighting the excellent quality of hoodies and printing. Many also appreciate the ease of the ordering process and the overall design of the items. However, some people were dissatisfied with the delivery service, experiencing significant delays and issues with orders not arriving as promised, even when express delivery was paid for. There are also concerns about the company's response time to inquiries, with several customers reporting a lack of communication regarding their orders.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Order

Consumers find the ordering experience to be ambiguous. While some reviewers report an easy and quick... See more

Quality

Clients share positive opinions on quality. Many customers praise the excellent quality of items, including... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers praise the quick and efficient... See more

Response time

Reviewers highlight significant dissatisfaction with response times. Many customers report waiting weeks for... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I thought my order was taking a while but then when my parcel arrived I was disappointed because I only received one kids teashirt instead of two.

Rated 5 out of 5 stars

I bought 6 of us a Polar Express hoodie to go on the Churnet Valley Polar Express and they were fabulous, excellent quality. The kids loved them and one of them even said “i’m never taking this off, i... See more

Rated 5 out of 5 stars

Excellent quality hoodie. Delivered really quickly without delay. Very good personalisation. Kept in touch with when products being sent to us

Rated 5 out of 5 stars

A great idea to keep as a keepsake, good quality printing, quick delivery and love the design. Simple order process too.



Contact info

3.0

Average

TrustScore 3 out of 5

639 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Don't expect to receive what you order

What I received was absolutely nothing like the picture on the listing. I ordered one mid-size reversible octopus with fancy font name written on the leg. Instead I received two cheap tiny octopi with the name stuck on in comic sans. Don't expect your orders to turn up like the picture.
Unfortunately can't return as the item was personalised and I needed it as a gift ASAP... Was incredibly disappointing for myself and the receiver. Fortunately not too expensive...

5 August 2025
Rated 2 out of 5 stars

Cheaply made "labubu" keyring.

It was a very tatty, flimsy plastic with terrible name print labubu keyring, I paid 10 pound all together including shipping for something you could win at the 2p machines in the arcade. Poor print quality too.

Very disappointed.

30 July 2025
Rated 4 out of 5 stars

Personalised Note books

Order was easy to place online and personalise the items. 4-6 working days was more than acceptable as I’d ordered well in advance of the end of school term. Items were lovely on arrival.
Unfortunately it took 6 weeks to arrive. 😓. Instead of me chasing twice maybe a good customer service would have been to email that there was high demand for the note books and on 2nd email problem with supplier.
Either way I now have my items and the recipients I’m sure will love them

25 June 2025
Rated 1 out of 5 stars

Missing part of order

Lovely cousin crew t-shirts arrived but only 3 out of the 4 t-shirts ordered. Number on website just permanently ‘user busy’ and no response to my email trying to rectify. Dismal customer services..,If you see this please kindly reply to my email

29 April 2025
Rated 5 out of 5 stars

Product

Product, once received, was good quality and beautiful, but unfortunately, through no fault of Shopminivip, their delivery didn’t arrive on time, it was two days late and all down to Royal Mail. I think they need to look into their delivery options.

27 March 2025
Rated 4 out of 5 stars

Lovely item!

Lovely item but didn't receive until 4 days after Mother's Day. I only saw it advertised the week before Mother's Day but it was saying Express Delivery in 2-3 working days so thought it would get here in time. I know it had to be personalised so think the cut off for ordering for Mother's Day should have been days or even a week earlier.
Went round the houses once in the hands of Royal Snail Mail.....nothing express about it so wish I hadn't bother with the cost of Express postage.

28 March 2025

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