I thought my order was taking a while but then when my parcel arrived I was disappointed because I only received one kids teashirt instead of two.
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Wouldn't order again
Personalised Christmas Eve board took over 5 weeks to arrive. Ordered for my son for his 1st Christmas.. it didn't arrive in time. Seen lots of negative reviews online saying they hadn't even received theirs. So I guess I should class myself lucky I received it at all. Disappointing as I ordered my other two sons one from here over the years (one is 4 and one is 12) and I've never had a problem until now.
Very dissapointed
I ordered a Christmas eve board for my new granddaughter on 10th October, despite being quoted 3-4 day delivery my item has not been delivered. I have emailed 3 times now and all they keep saying is we will let you know when it is dispatched. I'm so dissapointed as I was really looking forward to giving the board to my granddaughter.
Polar express jumpers
Loved the jumpers I ordered, perfect fit and extremely warm, printing on the front was of very good quality as were the jumpers themselves. Extremely pleased with items.
Ordered three weeks ago emailed say…
Ordered three weeks ago emailed say they will chase up still waiting
Polar Express hoodie, 5 star
I bought 6 of us a Polar Express hoodie to go on the Churnet Valley Polar Express and they were fabulous, excellent quality. The kids loved them and one of them even said “i’m never taking this off, i love it”. The delivery was as promised too. Would definitely recommend this company.
Very quick & easy to order came quickly…
Very quick & easy to order came quickly lovely material so soft very happy with the 2 tops I ordered
Value for money. Good quality items.
Have purchased many items over the years and was thrilled with the recent items for my grandsons.
Great service and product
Ordered key rings weeks ago
Ordered key rings weeks ago. Still not delivered. Contacted company. No response.
Just received my daughter’s hoodie
Just received my daughter’s hoodie, took a few days-longer to arrive but excellent quality. Really pleased with it.
A total scam all there reviews are made…
A total scam all there reviews are made up by them self do not order from them as they will take your payment an you will not receive your items an you can’t get hold of them then will email you saying contact Royal Mail when we receive our money back from Royal Mail we will refund you never will a scam site do not order anything from these people
SCAM!!
SCAM!!!
Do not order from this company. I ordered a bag months ago for my daughter starting school. Nothing came!!! The email responses are minimal. Still nothing resolved no items or refund! Trust me do not order.
Excellent quality hoodie
Excellent quality hoodie. Delivered really quickly without delay. Very good personalisation. Kept in touch with when products being sent to us
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