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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the app for its ease of use and straightforward navigation, making it simple to earn gift cards by scanning products and receipts in stores. Many appreciate the wide selection of gift cards available and the opportunities to discover new products. The retail experience is often highlighted as positive, with people enjoying the interactive element of scanning items while shopping. However, some people were dissatisfied with certain aspects. A few reviewers reported issues with customer service, mentioning instances where problems were not resolved or responses were not received. There were also concerns about the product selection, with some wishing for a greater variety of items to scan or purchase, and others noting that the app sometimes fails to recognize qualifying items or award kicks correctly.

What people talk about most

Application

Customers consistently note positive experiences with the app, praising its ease of use and the ability to... See more

Product

Reviewers mention ambiguous feedback about product. Many customers appreciate the ease of earning points by... See more

User experience

Users describe positive interactions with the app's user experience. Many customers praise its ease of use,... See more

Retail

Customers had positive experiences with retail, finding it a fun and easy way to earn gift cards for... See more

Customer service

Clients share ambiguous opinions on customer service. Some reviewers praise the support team as highly... See more

Based on these reviews

Rated 4 out of 5 stars

This is a legitimate app where you can earn points and be rewarded for using and participating in it. I have earned hundreds of $$ worth of gift cards which has helped with household expenses and ‘tak... See more

Rated 4 out of 5 stars

Shopkick is a very easy way to earn giftcards by walking into certain stores and scanning certain products for kicks. There are also opportunities to submit receipts for kicks. I've earned many giftca... See more

Rated 4 out of 5 stars

I love shopkicks love the app. Easy to navigate and straight forward on how to earn points and gives a lot of opportunities to earn points by scanning products and receipts. Wish there were a few more... See more

Rated 4 out of 5 stars

This app says what it does, customer services is great, I’ve used this app for a few yrs. I’ve only had one problem it was At Walmart I had summit for a $50 gift card, I was trying to check out & woul... See more


Company details

  1. Electronics & Technology

Written by the company

Get rewarded to shop when you use the free Shopkick app! Earn free gift cards just by walking into stores, scanning products, uploading receipts, shopping online, and more. With more ways to earn than other rewards apps, you can quickly rack up points (we call them "kicks") effortlessly - whether you’re in-store or online. Turn your everyday shopping into fun, easy rewards!


Contact info

3.6

Average

TrustScore 3.5 out of 5

957 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 6% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Unreliable App

This app used to be reliable; however, it has not worked properly for quite some time.
1. I cannot redeem kicks for rewards.
2. The app is no longer available in the play store.
3. The website is no longer working.
4. Some people cannot even get the app to launch at all.

It would be great if someone from shopkick would step up and explain the issues and/or get them fixed.

9 April 2026
Unprompted review
Rated 1 out of 5 stars

Close down the app without warning

Close down the app without warning. Did not give it anyone a chance to cash out their points. Removed social media there’s no way to contact them. The app says there’s a new Shopping app coming. I absolutely will not participate.

28 March 2026
Unprompted review
Rated 1 out of 5 stars

Waste of time app

First of all, I tried to write a review on the email that they sent me and it goes. Oh something went wrong. That’s what their app always says oh something went wrong. You shouldn’t have to work so hard to get your kicks. I take a picture of the receipt and submit it and it goes. Oh something went wrong. It’s always something went wrong. It’s a terrible app and you scanned stuff at the store. It’s the exact product goes took the goal support or it’s not the right product when it’s clearly the right product

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Good afternoon shopkicks I just love…

Good afternoon shopkicks I just love your app I just wish you would bring back those videos because those videos really help me add to my kicks along with scanning items at the stores especially when iam working towards my Walmart gift cards.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

I enjoy getting out and into the…

I enjoy getting out and into the stores. My sister and I go together now. There is also lunch involved too yum. There's just one thing that bugs me. Back several years ago it was so exciting to get a lot of points for scanning an item. I paid for Christmas for 20 shop kicking. But now the points offered to scan an item are so low. Not an incentive to go out. Also I am not in this to communicate with others on line. I will keep doings it to hang out with my sister. Thanks

14 March 2026
Unprompted review
Rated 4 out of 5 stars

It’s great to scan items and get points…

It’s great to scan items and get points to help with gift cards to help with purchases . So this is a good app for all who wants to save money. I would love to see more items like bread, sanitary items, cleaning products. Just a suggestion.

14 March 2026
Unprompted review
Rated 2 out of 5 stars

This app maybe a front for some sort of money laundering. Maybe.....The app has some decent offers although…

The app has some decent offers although not as good as ibotta, Swagbucks and Checkout 51. But they keep sending me emails every month claiming that I have earned X number of kicks the previous month and on checking I haven't earned even 25% of what they say.

Seems to me this app is a front for some sort of money laundering based on their numbers.
I've replied to their emails disputing the monthly totals they claim I've earned, but no response so far this year.

12 March 2026
Unprompted review
Rated 3 out of 5 stars

Going downhill

I have been a Shopkick user for over a decade. For years you could make some nice extra fun money with the app. I even won a sweepstakes that made me a lot of cash. Lately though the number of available offers has crashed. I could make 10-20 dollars a week in the past, sometimes more. But now you’re lucky to be able to cash in every two weeks. I still use the app, but I don’t put anything like the effort I used to put into it. It’s just not worth my time anymore

12 March 2026
Unprompted review
Rated 5 out of 5 stars

I have used Shopkick for many years &…

What a WASTE OF A GOOD APP TO JUST UP & DELETE EVERYTHING,NO WARNING, SHAME ON YOU!! I have used Shopkick for many years & totally enjoy making a few bucks extra for gift cards to use for groceries or whatever. It's not a perfect app but when there is an issue, they take care of it within a few days of having an issue.

11 March 2026
Unprompted review
Rated 3 out of 5 stars

Not what it used to be

This app used to be the best app for earning points ("kicks") toward gift cards. I earned over 25,000 kicks per month by scanning items in stores, with 25,000 equaling $100. Last month I earned just over 2,000, not even enough for $10. There aren't nearly as many scan options as there used to be, making it not worth the gas money to drive to the stores. In the past I have bought iPhones, a Vitamix blender ($500), and other big ticket items with my kicks. Now it takes way too long to earn kicks for those items. I still scan for kicks but know it will take a very long time to purchase anything. Shopkick gives kicks for up to 200 videos a day, but those don't even work anymore. Some days I get zero. They just don't work like they used to.

12 March 2026
Unprompted review
Rated 4 out of 5 stars

The site is very easy for use.

The site is very easy for use and I reallyenjoyfindingtheproductsandscanning. . I wish the site had more offers for all stores. I shop at dollar general and they were removed off of my account.

7 March 2026
Unprompted review
Rated 4 out of 5 stars

I love shopkick app

I love the app eventhouhg I don't buy in very store they have listed. It is an way of making some extra money , and also is a good way of entertainment for me.
Since , I have been using the app, I really enjoy the rewards they offer in the shopkick app.

12 March 2026
Unprompted review
Rated 1 out of 5 stars

They used to be great

They used to be great. Now, getting credit for anything requires several emails. Very disappointing and not with the hassle.

11 March 2026
Unprompted review

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