Everything went smoothly from order until delivery. Although their size chart needs updating. According to measurements my pants should be a XL (12-14) I definitely could've sized up but the 1x (16-18... See more
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Review summary
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Honestly I would have given the dress 5 stars if it wasn't for the awful smell when I unpacked it. After washing and steaming it the fit, quality and delivery were spot on. Im 5'4 177 lbs and I ordere... See more
Shopped with them for Quiet Some time Now!! Mostly and Majority of Shoes Ordered I Fell in Love The Collection by Azela Wang Designer This Shopping Time I Ordered some Denim Tennis and Let's just... See more
Shopping was easy, the shoes were well priced & beautiful. One star off because I ordered 5 pairs of shoes, and the two pairs of boots I wanted the most were under sized. I’m a perfect size 8 in mos... See more
Company details
Written by the company
AKIRA is a fashion brand known for bold, trend-driven pieces designed to express your individuality and attitude. From statement dresses and jackets to standout shoes and accessories, we offer fast-paced drops and high-impact style at accessible prices.
Contact info
United States
- shopakira.com
4.2
Great
6K reviews
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Fast service love the jeans
16 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The material feels heavy and cheap
The material feels heavy and cheap. I thought it was a softer chiffon or flowy fabric
15 May 2026
Reply from AKIRA
Bre,
We appreciate your feedback on this item and have shared this with the product team. Thank you for taking the time to send this through.
AKIRA
Order & delivery of item to home
17 May 2026
Akira..I love my Jacket
Akira..I love my jacket with the fuzzy collar and sleeves ..The quality, size, fit is perfect. I give it a overall a 10 ..The Delivery was so quick and fast ..Thank You Akira cant wait to wear it ..I know I will be gettin many compliments
17 May 2026
Service is always top tier!
Service is always top tier!! Sales associates go above 100% to greet customers and always offer to help. Returns are never a problem.
25 May 2026
The reason I gave a low experience
The reason I gave a low experience. The cashier never told us about the return policy nor gave us the 20%off. It was like she only wanted money. Please explain the policy and give to the customers (discounts) this is how you lose customers
25 May 2026
One of my top 3 shopping places
Akira…. I love this store. I buy online sometimes but the in store experience is such a thrill
17 May 2026
Good and baggy
Items arrived before time and exceeded my expectations because I looove a wide leg pants and these are amazing.
16 May 2026
Great selection,I like their style!
Great selection,I like their style!
Ordered one day ago and package is on the way next day!
Thank you
24 May 2026
Horrible customer service
The manager was helpful and I could tell she had horrible team and was working with what she had. The rest of the staff was rude, unprofessional, and exhibited zero signs of customer service awareness. I asked one of the employee if she worked there and she said yes but I am busy and continued to walk away, another employee was telling us how it wasn’t her job to online orders and how the managers are supposed to do it. The third employee didn’t even knowledge us. I didn’t even want to order the pants at that point but did anyway because they are beautiful and unique. I suggest a retraining for your staff in customer service. This was the North Star location in San Antonio, Texas.
23 May 2026
Reply from AKIRA
Hello,
Thank you for coming in to shop with us! We have shared this feedback with the team and will reach out to invite you back for a better experience. Thank you for taking the time to share, and again, for shopping with us!
AKIRA
Love my bomber jacket!
16 May 2026
I’m in love with styling myself and my…
I’m in love with styling myself and my clients from this store (boutique ) so much variety and flavor from dressy to sassy n sexy . Quality of clothing last , hope to establish styling with this company soon. Beautiful to all ppl and all walks of life ! Fashion show bazaar!!
6 November 2025
Love their clothes
Love their clothes, shoes everything. So unique! Delivery service is excellent.
23 May 2026
Exactly What I Need
Found exactly what I was looking for...A local celebrity was actually wearing what i ordered and i went online and AKIRA had it!!! I was thrilled...thank you
P.S- The price was absolutely less than what I imagined
22 May 2026
Fashion Forward and economical prices.
10 September 2025
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