AKIRA Reviews 

6,663
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 6,373 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the products, often finding them to be of great quality and unique in style, exceeding expectations upon arrival. Many also appreciate the fast delivery service, with items frequently arriving quicker than anticipated and well-packaged. However, some customers also noted issues with delivery times, with some experiencing delays despite paying for expedited shipping. A few other people also felt that sizing information on the website was inaccurate, leading to items not fitting as expected and difficulties with returns.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction with... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the great quality clothing and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the fast shipping and... See more

Order

Consumers find the ordering process to be ambiguous, with some reviewers having positive experiences, citing... See more

Price

Users describe ambiguous interactions with price, with many reviewers praising the good and affordable prices... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I throughly enjoyed the items I received from your website! Everything was what I wanted and more! There was however one item that arrived that I needed to piece back together again (which looked like... See more

Rated 4 out of 5 stars

Delivery fee/service: I paid $20 for 2-day shipping with an arrival date of June 2, 2026. My package didn't arrive until June 4,2026. I was unsatisfied with that. Item: more beautiful in person and... See more

Rated 4 out of 5 stars

Items ordered online ships fast and shopping experience is great with the uniqueness of styles and great quality. The only complaint is that Akira needs to give more rewards and discounts to its valu... See more

Rated 5 out of 5 stars

The customer service was superb. I was treated as if I was in a n upscale boutique shopping for the wedding dress of my dreams. The staff were well informed, helped getting me another size when piece... See more


Company details

  1. Women's Clothing Store

Written by the company

AKIRA is a fashion brand known for bold, trend-driven pieces designed to express your individuality and attitude. From statement dresses and jackets to standout shoes and accessories, we offer fast-paced drops and high-impact style at accessible prices.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

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How this company uses Trustpilot

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4.3

All reviews

(6,663)

5,926 reviews in the last 12 months

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Rated 2 out of 5 stars

This is my first time buying from AKIRA…

This is my first time buying from AKIRA and I am not quite sure I will repeat it , actually one of the items came in a very poor material I had to return and lose the $10 and the other item was a boot , I bought it bcz it looked vintaged and distressed but the one came to me was one brown color looked plastic and the glue between edges was obvious
I am disappointed

20 June 2026
Rated 5 out of 5 stars

I didn’t expect a shipment so quickly

I didn’t expect a shipment so quickly. I’m very excited about that, I hope my coat fits me. I’ve been dealing with other online companies lately and I’ve been sooooooo disappointed. Still waiting for shipment after months of waiting. I’m happy to see that AKIRA takes care of their customers 🤗

27 June 2026
Rated 5 out of 5 stars

Great experience!!

Delivery was quick! And my item was well packaged. The site was easy to navigate. I had to find something last minute, as a dress I purchased on another site fell through. AKIRA came through and saved the day! Will definitely be shopping here again.

20 June 2026
Rated 5 out of 5 stars

Beyond my imagination

Wow! My order was delivered and I love everything about it. No mistakes were made. I am glad that I found AkIRA through TikTok . I will definitely be ordering in the future. I love my stuff.

8 June 2026
Rated 1 out of 5 stars

You can't speak to anyone I order 4…

You can't speak to anyone I order 4 pairs of shoes only got 2 I have order 3 are 4 times and I did not receive my points at all it's making me check out as a guest and this not the first time this has happened

17 June 2026
AKIRA logo

Reply from AKIRA

Hello Qunshea,

We are still waiting on your response from us - please contact us about your order, we are here to help!

Thank you,
AKIRA

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